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We had reservations for this hotel but they informed us that they have renovations during our stay so there wouldn’t be air conditioning may not be available. So we moved our reservation. The pick-up location is still at this hotel for our excursion of the...More
Thank Tim C
Response from HLEPANTO, Gerente at Hotel LepantoResponded 3 weeks ago
Hi Mr. Tim
Thanks for your coment.
We're working every day for give to our guests the best service.
We hope that you could visit us again for demostrate it.
Sorry for the inconvenenience.
We loved the way everyone took care of us. The front desk personnel was very respectful and attentive. The restaurant staff was phenomenal! we loved Mary, she took care of everything we needed. Loved our rooms, they are working on making the place more appealing.
1 Thank Oliver C
Response from HLEPANTO, Director de Relaciones Públicas at Hotel LepantoResponded 9 March 2018
Thank you so much for your opinion, We hope your visit has been excelent and lovely, we will waiting for you
After a long flight, me and my friend arrived in Mexico City to be told by another hotel that they didn't have our booking. We were sleep deprived and it was 5 in the morning. We quickly found LePanto on the internet and booked a...More
Response from HLEPANTO, Director de Relaciones Públicas at Hotel LepantoResponded 3 December 2017
Agradecemos mucho su opinión, nos complace saber que pudimos ayudar a su descanso después de un viaje tan largo, gracias...More
The hotel was clean but definitely needs a makeover. The beds are hard, there is no air-conditioner in the rooms, the furniture is old, the paint and decoration look like they have been there since the 80s. It is a plus it has free parking....More
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1 Thank Cristian Z
Response from HLEPANTO, Director de Relaciones con Clientes at Hotel LepantoResponded 23 April 2017
We really appreciate your comment, indeed Hotel Lepanto has 33 years of bringing you the best service but we are in the process of remodeling, we invite you to our new Delux rooms.
We hope to see you soon.
Good value hotel, booked it since I couldn't find something better in this price since i booked my holiday quite late. My only issues are location, since something closer to zocalo would be more convenient and safer and that the staff doesn't speak English. I...More
1 Thank stormy-gr
Response from HLEPANTO, Director Comercial at Hotel LepantoResponded 9 February 2017
Thank you very much for your comments, we are happy to receive new guests for whatever reason and know our facilities, our friendly staff and good quality.
Hope to see you again.