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Grand Fiesta Americana Chapultepec

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Grand Fiesta Americana Chapultepec
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736 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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Lisle, Illinois
Reviewed 5 days ago NEWvia mobile

I went with my husband on a business trip for 4 days. He chose this hotel because of its great location. It's very inviting when you walk in the door. The staff is very friendly and helpful with anything you need. There is an option to upgrade your room to a higher floor which I highly recommend. You get a...

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Helpful?
Thank Colorbyfigen
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Thank you very much for your comments. We are delighted to know that your stay in general was satisfactory and you could enjoy the wonderful view that our Grand Club Lounge offers. We look forward to returning to your Grand Fiesta Americana Chapultepec hotel soon. Best regards

Amsterdam, The Netherlands
Reviewed 1 week ago

Good hotel, good location and great service. I was part of a larger group in the hotel attending a meeting and they were able to provide prompt service at check in/out. The staff in the Restaurant were very polite and extremely friendly. They would go out of their way to please their guests. The breakfast buffet consisted of great variety...

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Helpful?
Thank Astrid S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Reviewed 2 weeks ago via mobile

I happened to book this hotel by mere chance. My regular was fully booked and this one was the closest to my work destination. And what a discovery! Spacious and bright rooms, big bathrooms, full of amenities, in perfect state of review. Very comfortable bed. The breakfasts are simply incredible, and meals are also great. Besides, we requested a late...

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Helpful?
Thank Luis G
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

newdelhi
Reviewed 2 weeks ago via mobile

Very nice hotel in a very nice part of Mexico City .. value for money. Fairly large rooms, spacious, clean.. comfortable beds and good choice of pillows. Excellent wifi and the breakfast has a large variety of food choices. Staff very courteous and pleasant and helpful. Right next door is La plancha Mexican restaurant.. superb food.. the best guacamole I've...

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Helpful?
Thank T S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Miami, Florida
Reviewed 3 weeks ago

I was in Mexico City for business. I usually stay in Santa Fe, but that week Santa Fe's hotels were all booked, so I booked this hotel instead. It wasn't too much trouble because I had to work in different offices all over DC for the 2 weeks I was there. Location wise, it is good if you need to...

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Helpful?
Thank Bett76
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

I appreciate the time invested in giving me your comments. You can rest assured that we will fully consider your feedback. We are happy to know that the staff identifies with you and above all that the food was as expected. This year 2017 we will continue with improvements and innovations of all areas of our hotel always looking for...

Orlando, Florida
Reviewed 3 weeks ago

If you travel to Mexico City and want to stay in Chapultepec, you may want to consider staying in another hotel. In my opinion, the Grand Fiesta Chapultepec is overpriced compared to other hotels of their class. The hotel lacks style. No atmosphere. Also, the street where the hotel is located has a lot of traffic. Staff is very, very...

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Helpful?
Thank Veronica v
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Thank you very much for your comments. Unfortunately the occupation of Polanco Square in general has been a factor of these price increases in all hotels. It is worth mentioning that the more time you take to make your reservations, better it will be in prices. We are currently working on the remodeling of our facilities. It is important to...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

We stayed here for 4 nights. It is worth getting the upgrade to the floors that have a continental breakfast included. The upgrade gives you a higher floor, breakfast in the morning (fresh fruit, pastries, eggs made to order, hot foods, juices, coffee and tea), coffee and tea in the afternoon, and the evenings you get wine and snacks. Often...

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Helpful?
Thank Christine15
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Chihuahua, Mexico
Reviewed 10 January 2017

My room was excellent, 17th floor, with a great view to the Chapultepec park. I was there for an event for work staying 4 days. The hotel took good care of us since the check-in. Every detail was taken care of including special requests at some group members´ meals, delivering personalized messages at their arrival, upgrading the CEO´s room, etc....

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Helpful?
Thank Areli O
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Chicago, Illinois
Reviewed 8 January 2017

My husband already reviewed the hotel, but I want to make the recommendation for those staying at the hotel who need laundry (wash/fold) or dry cleaning to use Tintoreria Y Lavanderia. The address is #32 Col Cuahtemoc. Phone: 55 22 1190 75. Generally a 36 hour turnaround. Super nice. No English, but you can work out the Spanish on paper...

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Helpful?
Thank Lisa R
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Reviewed 4 January 2017

We stayed here for 9 days (1 suite and 1 regular room) for our family of 5 in late December and early January for vacation and seeing a work colleague. The rooms were very clean (except a bit of mold in hidden areas of the bath -- but you would need to take a bath to see it!) Great beds,...

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1Thank Jason B
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity. If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbo, where an innovative ambiance combines with an exquisite range of contemporary international cuisine. To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail. Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa. ... more   less 

Additional Information about Grand Fiesta Americana Chapultepec

Address: Avenida Calzada General Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: ₹ 9,662 - ₹ 16,640 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Chapultepec 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Grand Fiesta Americana Chapultepec Mexico City
Hotel Style:
#6 Green Hotel in Mexico City
#10 Spa Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#24 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Chapultepec staff and other travellers.
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Sutton Coldfield, United Kingdom
over a year ago

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Questions? Get answers from Grand Fiesta Americana Chapultepec staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors has best views”
 of 5 bubbles veronicav6, 29 Jan 2017 | Read review
“Ask for park view and lounge access (worth the $$$)”
 of 5 bubbles jasonbR1649PR, 4 Jan 2017 | Read review
“Rooms facing the Park have the best view, but slightly more noise. Rooms on higher floors are quieter and have a better view.”
 of 5 bubbles LouisaRo, 2 Jan 2017 | Read review
“with a view to the "castillo de chapultepec"”
 of 5 bubbles silpro, 1 Nov 2016 | Read review
“lots of traffic on all sides. get higher to lose some sound.”
 of 5 bubbles geomos, 28 Sep 2016 | Read review
5 of 5