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    Krystal Grand Reforma Uno Mexico City

    Avenida Paseo de La Reforma 1 | Col. Tabacalera, Mexico City 06030, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 10 US$ 126*US$ 115*View Deal
    US$ 126*View Deal
    US$ 126*View Deal
    Traveller (311)
    Room & Suite (175)
    Pool & Beach (14)
    Emporio Reforma
    742 reviews
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    Sheraton Mexico City Maria Isabel Hotel
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    Hilton Mexico City Reforma
    1,789 reviews
    #15 of 306 hotels in Mexico City
     
    Overview

    • Excellent53%
    • Very good29%
    • Average9%
    • Poor2%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Krystal Grand Reforma Uno Mexico City
    Offers & Announcements: Package Deal
    Emporio Reforma
    742 reviews
    #34 of 306 hotels in Mexico City
     
    Le Meridien Mexico City
    428 reviews
    #22 of 306 hotels in Mexico City
     
    Sheraton Mexico City Maria Isabel Hotel
    1,361 reviews
    #43 of 306 hotels in Mexico City
     
    Hilton Mexico City Reforma
    1,789 reviews
    #15 of 306 hotels in Mexico City
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    50
    Reviews
    Traveller rating
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    Reviewed 4 days ago

    We arrived and everyone from the entrance of the hotel to the front desk was amazing! Javier, our bell boy was very helpful giving us all the information from the hotel amenities and services to places to visit and close by. Very positive experience at...More

    Helpful?
    Response from TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City

    Dear Arolfhus, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that...More

    Reviewed 6 days ago

    When I say mediocre, it is already the most benign way I can say about this hotel. First, the staff at the check-in counter were so stuck up, unfriendly, and didn't try to accommodate any of your request. They also couldn't communicate in English and...More

    Helpful?
    Response from TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City

    Dear funkystylish, Thnak you for your time to provide thsi feedback, kindly be informed that, our commitment is to make your stay a pleasant and unforgettable one, based on high standards of hospitality and service, including a high level of English of our staff members,...More

    Reviewed 6 days ago

    i had being staying in this hotel many times and I could say that I never had any mayor issues, and the minor issues that I did have were resolved very quickly. It has a very convenient location near the historic center of Mexico city...More

    Helpful?
    Response from TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City

    Dear Elliot M, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear...More

    Reviewed 1 week ago

    Staff were very nice specially Ms Silvia from made crew 10th floor,breakfast was superb ,location is good close to downtown. Elevators were little bit slow but safe because you have to use your card to get access to your floorMore

    Helpful?
    Response from TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City

    Dear Mario G, We thank you for your kind comments and the time you took to share them with us. We will transmit your recommendations to the corresponding party and we look forward to seeing you back at Hotel Krystal Grand Reforma. Touran I. Rateb...More

    Reviewed 1 week ago via mobile

    Great central location able to walk to many places. Staff friendly and helpful. Not happy with pool at hotel to small since inclosed very loud especially with kids jumping and yelling. If you want quiet time not at this pool. Make sure you have Uber...More

    Helpful?
    Response from TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City

    Dear Echavoya, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again...More

    Emporio Reforma
    742 reviews
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    Le Meridien Mexico City
    428 reviews
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    Sheraton Mexico City Maria Isabel Hotel
    1,361 reviews
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    Hilton Mexico City Reforma
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 106 - US$ 227 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Mexico City
    • #20 Luxury Hotel in Mexico City
    • #71 Business Hotel in Mexico City
    Photos
    Traveller (311)
    Room & Suite (175)
    Pool & Beach (14)
    Dining (10)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Luille
    How is the air conditioning? Have read several reviews noting not cool in the room. Thank you for your help.
    23 March 2017|
    Answer Show all 3 answers
    Response from JosePablin | Reviewed this property |
    I was there in December however it was unseasonably warm in Mexico City up to 27C while I was staying there. The ac was fine never had any problems. Good location mate definitely recommend it.
    1
    Vote
    Luille
    How is the air conditioning? Have read several reviews noting not cool in the room. Thank you for your help.
    23 March 2017|
    Answer Show all 10 answers
    Response from Geoff F | Reviewed this property |
    My wife and I stayed in February....so we didn't turn on the A/C. Our room was very modern and had all of the amenities. Our room temperature was perfect...thermostatically controlled.
    2
    Votes
    James R
    how do I get the airport shuttle
    17 November 2016|
    Answer Show all 3 answers
    Response from 288HandA | Reviewed this property |
    Our son organised an Uber for us. It arrived early, driver was polite and loaded the luggage. He also dropped us off in front of the BA check in at the airport and unloaded our luggage on to pavement for us. I think an Uber... More
    0
    Votes
    Room Tips
    "Is better to get rooms far from elevators"
    Read review
    "Ask for a room on a higher floor to enjoy views of the city"
    Read review
    "Perhaps rooms located at the very top are more soundproof but not sure."
    Read review
    "12th floor"
    Read review