We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 312 hotels in Mexico City

Barcelo Mexico Reforma

976 reviews
Save
Traveller (402)
Room & Suite (164)
Pool & Beach (14)
Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“sonora grill”(11 reviews)
“el caballito”(5 reviews)
“great location”(41 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Barcelo Mexico Reforma
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 141.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mexico City hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f293f7aa90c94b7995093c8ed44f5794", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":169786,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[118660440],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":141,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f293f7aa90c94b7995093c8ed44f5794","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":142,"lowestMetaPrice":141,"additionalPartner":false,"highestMetaPriceDisplay":142,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":142,"lowestMetaPrice":141,"highestMetaPriceDisplay":142,"hotelName":"Barcelo Mexico Reforma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYyOTNmN2FhOTBjOTRiNzk5NTA5M2M4ZWQ0NGY1Nzk0IiwiQUlLIjoiYzc0OGQ5N2EzODJlNDhiMzkwNGExZmE1ZTZlMDY1MTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$ 141", "hasDates": true, "hacComplete": true, "contentIdMappings": {"118660440":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (976)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
269 results
Traveller rating
120
86
34
10
19
Traveller type
Time of year
LanguageEnglish
More languages
120
86
34
10
19
Show reviews that mention
All reviewssonora grillel caballitogreat locationnice hotelhotel was recently renovatedhidalgo metro stationthe bell boyroom serviceindoor poolgreat gymearly checklobby barbreakfast includedhistoric districtfront desk staffwalking distancespacious rooms
FilterEnglish
Updating list...
1 - 5 of 269 reviews
Reviewed 6 days ago via mobile

I stayed on a business trip because the location was very close to where I had to be. The room is in good shape although the entire place is outdated. The problem was with room service. I ordered a hamburger, well done and I got...More

Thank Melissa H
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 5 days ago

Dear Ms. Hinojosa, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to...More

Reviewed 1 week ago

Hotel was great! Room was awesome. Staff was helpful. But restaurant Sonora grill service was HORRIBLE but food was good. WiFi was good. And the view was awesome. I would stay again! But avoid restaurant. Room service was great as well.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank davidelgad0
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 6 days ago

Dear Daviddelgad0, Thank you for the great feedback of your recent holiday experience at our Barceló México Reforma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all...More

Reviewed 1 week ago

Great hotel location on Reforma Avenue. The rooms are nice and bed mattress are good quality. The staff was helpful and the breakfast buffet exceeded my expectations. The WIFI works great, and again the location is perfect close to everything.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank J7635ZEmarcom
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 1 week ago

Dear J7635ZEmarcom, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcoming you back in the...More

Reviewed 1 week ago via mobile

First of all, we arrived at around 2300 it took nearly 10 min for anyone at the front desk to acknowledge our presence! After that they didn’t even have our keys made up ( we have a contract with the hotel and had been expected)....More

Thank Ryan H
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 1 week ago

Dear Ryan H, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to...More

Reviewed 2 weeks ago

This hotel is giving the worst customer service. I am still staying this hotel but I am not happy at all. I would like to explain the problem I faced. I gave my clothes to dry cleaner, they suppose to bring my clothes the next...More

Thank Murat K
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 2 weeks ago

Dear Murat K, We were very disappointed to read your experience during your stay in our Barceló hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. I hope to...More

PreviousNext
12345654
Add Photo Photos
Traveller (402)
Room & Suite (164)
Pool & Beach (14)
Dining (10)
Hotel & Grounds (326)
Business Centre & Event Rooms (18)
Bathroom (14)
Family and Play Areas (5)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 137 - US$ 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 137 - US$ 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite