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It is a nice place.A little bit priced, but eith an acceptable service. I was there for one night, reported a problem with the security box, but they never showed to fix it up. Nobody contacted me to ask if the problem were solved. So,...More
Thank Javier C
Response from ClientServiceManag, Director de Relaciones con Clientes at Hotel EscandonResponded 3 weeks ago
Hi Javier, thanks for your kind feedback, for us it is really important to know about your experience in our hotel, otherwise, we´re deeply sorry about the problema with the box, be sure we are going to solve that and we're going to talk to...More
We are from the U.S. and have had the opportunity to travel to many cities in the U.S. and internationally. This is by far one of the cleanest and nicest hotels we have stayed at. Maria was our housekeeper and kept the room looking pristine...More
Response from ClientServiceManag, Director Comercial at Hotel EscandonResponded 19 April 2018
Dear sunkiesv, we're really pleased to read all of your opinion, it is really nice to know that our hotel, amenities and staff went above your expectations, and made you feel happy and confortable. Make for sure that we'll share your congrats with Maria, Ernesto...More
Stayed here for 3 nights and could not have been happier with my experience! The room, breakfast and hotel facilities were amazing for the price and the staff could not have done more to help me with my experience of Mexico City. Cesar on the...More
Thank Zach C
Response from ClientServiceManag, Director General at Hotel EscandonResponded 20 March 2018
Dear Zach, We appreciate your 5-star-review. It is great to see that your stay at Hotel Escandon was perfect. As you may have noticed, we strive to make you feel at home. Please come back soon! Regards, CS&WEB Management - Hotel Escandon
We happened to be staying at an airbnb just a block away- by the way a great hotel location. We just stopped in to get an area map if they had one. The front desk staff were so accommodating- by the time we left they...More
1 Thank copperstategal
Response from ClientServiceManag, Director General at Hotel EscandonResponded 3 November 2017
Thank you very much for taking the time to share your kind comments about your recent visit to Mexico City. We are honored to read that our hotel was convenient for your trip and that our attentive service was to your liking.
Very clean, very good location 7 minute walk to the Metro and 15 minute walk to restaurant district, very safe location, very friendly and helpful staff.
We stayed a week in August 2017.
One or two minor problems with the room quickly taken care of....More
Thank Ted U
Response from ClientServiceManag, Director General at Hotel EscandonResponded 25 September 2017
Thank you very much for taking the time to share such a positive review with us. It is an honor to read that your time with us was excellent for you.
As you may have noticed, our main aim is to provide our...More
Im not sure if they have that service. I think not but maybe you should call reception to be sure. If youre arriving at non-peak hour I would recommend you an uber and it will be very cheap, in terms of dollars it... More
Im not sure if they have that service. I think not but maybe you should call reception to be sure. If youre arriving at non-peak hour I would recommend you an uber and it will be very cheap, in terms of dollars it would be like 6 dollars approximately. :) Have a nice trip! Regards