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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,032 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 412: English reviews
Guadalajara Metropolitan Area, Mexico
Reviewed 12 April 2015

It is a good place to wait flights that will be to the next day. It is safe, clean and pretty good amennities. Level of noise is minimum. Internet service is poor. Staff on front desk in the night was not properly training spent too much time to bill check out.

Review collected in partnership with NH Hotels
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Helpful?
Thank Alfonso G
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did meet your expectations....

Sydney, Australia
Reviewed 10 April 2015

The Hotel was easy to access and the staff were most helpful All facilities were provided for a comfortable stopover. The on site bar and restaurant provided choice as well it was easy to access the fast food outlets of the terminal.

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Helpful?
Thank a-g2137
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for taking the time to share your comments regarding your stay at the NH Mexico City Airport T2 with us and other Trip Advisor users. Our goal is to offer comfortable, well-equipped rooms and great instalation and services for our guests and I am glad we met up to your expectations. My...

Fort Worth, Texas
Reviewed 9 April 2015

I stayed at this hotel on an 18 hs layover. The hotel is pretty good. rooms are clean and modern. There is no airplane noise, which surprised me. The bar is average, just for a drink or two. Breakfast was great, be sure you purchase it along with the room, its only an extra $10. I would recommend it just...

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Helpful?
Thank Gonzalo D
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did meet all your...

Reviewed 6 April 2015

Lovely hotel.. Enjoyed the well thought out room design, decor, furnishings, amneties, a very comfortable bed, the "in terminal" convenience and the divine ambience! Free Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the...

Review collected in partnership with NH Hoteles
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Helpful?
Thank voyageuse2
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I happy we met your expectations. My team...

Gold Coast, Australia
Reviewed 27 March 2015

We were greeted by friendly and professional staff at the front desk upon our arrival. Room was very spacious, clean and the bed was so comfortable. Buffet breakfast had a vast variety of foods. We would definitely stay again if in Mexico City.

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Helpful?
Thank karen e
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad we met your expectations. My...

Mexico City
Reviewed 22 March 2015

Aeromexico's Tokyo flight on March 20 was delayed from 10:30 pm to 5:30 am so I checked into the NH right at the terminal on my own dime as the airline is terrible. Nice rooms, comfortable, huge property with pool, gym, banquet rooms, restaurant. I was surprised. I had never taken the elevator here before. I had a good rest...

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Helpful?
Thank Happy_on_the_road
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest, I would like to thank you for taking the time to send your comments regarding your stay at the NH Mexico City Airport T2 and I do apologize for the inconveniences during your stay. Our goal is to offer comfortable, well-equipped rooms for our guests and I am sorry we did not meet your expectations and our standards....

Acapulco, Mexico
Reviewed 21 March 2015

I stayed in this very convenience hotel one night for business and I was very surprise because rooms are very comfortable ,clean and ,even though this place is located inside airport I did not hear any airplane or motor sound . I took my fly on time with out hurry . bar and restaurant with a wide menu.

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Helpful?
Thank Gerardo G
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services. My team and I hope to...

Bend, Oregon
Reviewed 20 March 2015

Great location. Shuttle service to other terminal. Friendly front desk staff. OK restaurant. Larger hotel than expected. Can be long walk to room. Clean and fully equipped room. Extremely quiet. No airport sounds at all.

Review collected in partnership with NH Hotels
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Helpful?
Thank frankinbend
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services. Our goal is to offer great...

Humble, Texas
Reviewed 19 March 2015

Missed my flight and had no way to get information to the people waiting for me in another country. Tried the phones in the airport --to no avail.What to do ?? I saw the hotel entrance and wondered -could they help me? Well to make along story short I met the greatest guy at the reception desk!! Not only did...

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Helpful?
Thank donald262
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Sir I greatly appreciate you sharing your comments about our colleague Armando and the help he offered you during your forced stay at the Mexico City Airport. As you say, he is definitely a great asset to our hotel and an example to be followed by the rest of our staff. We hope to be able to welcome you...

kerrville
Reviewed 15 March 2015 via mobile

They would not honor my advance purchase in December from the NH website for our reservation last night . They wanted a receipt. I don't carry my Jan credit card statement with me. I had the email confirmation with me & it had advance purchase price & credit card. Will challenge when I get home. Butler bewsre

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Helpful?
1Thank skgcdl
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest We appreciate the time taken to express your comments regarding your recent stay at the NH Mexico City Airport T2 hotel and I am very sorry we did not meet your expectations regarding the advanced booking process and rate on our NH web site. I can assure you we are at this moment investigating what occurred and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: ₹ 8,022 - ₹ 13,972 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, NHHotels and Booking.com so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
29 questions
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view overlooking the runway. Incredible. Not noisy at all !”
 of 5 bubbles U082926e, 16 Feb 2017 | Read review
“very good if you just transfer to Mexico city as it is located in the airport”
 of 5 bubbles Philppe31, 15 Dec 2016 | Read review
“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
“There are 3 floors and it was very quiet while we stayed so I'm not sure how the other rooms are but ours was good.”
 of 5 bubbles pamS6781KP, 8 Sep 2016 | Read review
5 of 5