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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,072 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 424: English reviews
Edinburgh, Scotland
Reviewed 30 December 2015 via mobile

Great location, quiet & peaceful away from the hubbub of the airport.... Nice comfy beds, lovely breakfast buffet, super convenient for the terminal & assistance with luggage is available. I'd definitely stay here again :). And they also arranged a taxi pick up from T1 which after a long flight from Europe was very welcome...

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Helpful?
Thank catherinemrutter
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Catherine; I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest...

Richmond, Virginia
Reviewed 24 December 2015

Nice building Excellent rooms Excellent concierge service Excellent front desk service Folks well trained on the hotel system. Very organized and timely billing. Overall hotel staff highly motivated, from the GM, to the housekeeper and Chef. This is one of my favorite hotel bar none, folks there are always happy to see you, and they are very courtious. I love...

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Thank bryanwes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mr. Bryan; Thank you very much for your kind comments, all the staff in NH Collection Mexico City Airport T2 are committed to providing quality service to our guests. It is an Honor to know that we exceeded your expectations, is our goal to make you feel like home. I will share your comments and i´m sure that these...

Reviewed 23 December 2015 via mobile

I stay here at least once a month and I love it. The hotel is about a hundred yards from the Airline check in counters in Terminal 2 (make sure your airline operates from T2 and not T1). The large restaurant is very well priced and has an excellent breakfast and lunch buffet manned by a team of very attentive...

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1Thank Jerome L
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mr.Jerome; I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am...

London, United Kingdom
Reviewed 21 December 2015 via mobile

We stayed in thias hotel for a night so as to catch a morning flight next day. The room is big and clean. The bathroom have all the necessary amenities. The check in was very efficient. However there is no guidance as to where to catch the elevator to your floor. Do not be put off to stay in this...

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1Thank EastmeetsWestAB
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most...

Thompson, Ohio
Reviewed 18 December 2015

I stayed here while on business in Mexico City. This hotel is in Terminal 2 of the airport. Easy in and out. Dinner is good. Comfortable bed. Very clean and modern.They even had some Engish channels on the tv. Will stay there again.

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Helpful?
Thank William V
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear William: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am...

Medina, Ohio
Reviewed 16 December 2015 via mobile

Was surprised how nice and new this hotel was. It was right inside Terminal 2 at the airport in Mexico City. Wood floors, huge tile bathroom with separate area for shower and toilet. Modern tv with tons of English channels, great breakfast buffet. Can't see what they need to improve. Convenient to all terminals.

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Thank mrpar3pro
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review
Google Translation

Estimada Huésped: Muchísimas gracias por tomarse el tiempo y hacernos saber sus amables comentarios respecto a su reciente estancia en...

San Diego, California
Reviewed 14 December 2015

Sometimes you can stay at a hotel that has many positive qualities but one aspect of the hotel can sour your entire stay there. We spent one night there due our not being able to get out on the Aeromexico flight to Madrid as we were standby passenger and the flight was fully booked. We paid $187 for a standard...

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Thank SanDiegoGuy1
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did...

Reviewed 10 December 2015 via mobile

Great attention from Mr. Eduardo Trejo, thank you so much, the service during the breakfast was exceptional and fantastic. I really appreciate the atencion from Eduardo, I will have this a great memory in my travels. Thank you and hope to enjoy NH service.

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Thank Erendira M
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review
Google Translation

Dear Erendira: Me gustaría aprovechar esta oportunidad para darle las gracias por la evaluación de nuestros servicios de NH Collection...

Leiden, The Netherlands
Reviewed 29 November 2015

I had to stay in this hotel for business during several weeks. The staff has always been very friendly and helpful. In particular, Eduardo Trejo in the restaurant was very attentive. One of my colleagues is vegetarian and Eduardo always tried his best to help, even suggesting options that were not in the menu.

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Thank Liu_NL
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; Thank you very much for sharing your comments with us and other Trip Advisor users. It´s a pleasure to be your home during your long stay in Mexico City, know that your stay was enjoyable is our greatest satisfaction. We will share your comments to Eduardo, i´m sure this will motivate him to continue with excellent service. We...

Guadalajara, Mexico
Reviewed 29 November 2015

Although the service from some other areas is not that good (front-desk at lobby), the service & food from the restaurant is just amazing. Special thanks to Pablo, who has an excellent customer service!

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Helpful?
Thank Monica H
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Monica; I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experience during your stay. I will share your comments with our F&B staff, particularly with PABLO, it´s our pleasure to know that we satisfy your stay; even when other areas didn´t...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: ₹ 7,908 - ₹ 14,837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#12 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
31 questions
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I preferred the first floor close to the reception area”
 of 5 bubbles jennifersullivan32, 14 Mar 2017 | Read review
“Ask for a view overlooking the runway. Incredible. Not noisy at all !”
 of 5 bubbles U082926e, 16 Feb 2017 | Read review
“very good if you just transfer to Mexico city as it is located in the airport”
 of 5 bubbles Philppe31, 15 Dec 2016 | Read review
“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
5 of 5