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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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957 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 381: English reviews
Atlanta, Georgia
Reviewed 4 October 2016

Ms. Gissele Orato was so gracious and attentive. Her smile lit up the ambiance at the restaurant. She was our server and we could not be more happy at her willingness to make us feel special. Thank You for hiring wonderful people like Gissele to make the stay a pleasant one.

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Helpful?
Thank znatalie8175
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear Natalie: It’s a pleasure to let us know that you lived such a good experience during your stay. We appreciate a very much your comments and we feel really proud when a guest recognize our team members, that way we confirm the great commitment we have to generate a memorable experience for you. Greetings, Juan Carlos Sanabria Hotel Director.

Nashville, Tennessee
Reviewed 26 September 2016 via mobile

This hotel is located directly in terminal two at the Mexico City airport (the Delta terminal) It is very easy to find, and check in was super fast. I woke up and went to breakfast the next morning, which was very good; however, it was pretty pricey. Really pricey in fact. After breakfast it took me almost 30 minutes in...

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Helpful?
Thank KimberlyTN
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Kimberly, thank you for choosing the hotel for your last stay. We appreciate your comments cause they help us to strengthen the points that we could enhance to ensure your whole satisfaction. Nevertheless we can miss the opportunity to invite you to come back and live a rewarding experience with us. Best regards, Kimia Altafi Guest Relations Manager

Rugby, United Kingdom
Reviewed 15 September 2016 via mobile

Arrived in Mexico City airport terminal 1 after a long flight from London. I knew this hotel was in terminal 2 and figured there would be signage suggesting how to switch terminals as they are 3-4 km apart. The only hotel signs in the terminal were for the Hilton, and no mention of the other terminal or its hotel save...

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Helpful?
Thank f-mouse
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most...

Miami, United States
Reviewed 12 September 2016

The staff is very courteous and goes beyond most to assure you are happy and content. The restaurant is exceptional, with daily breakfast and lunch buffets, making it easy to choose menu items with the eye rather than the name. In doing business at the Airport, it is a very convenient location.

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Helpful?
Thank David H
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear David: Thank you very much for staying at NH COLLECTION MEXICO CITY AIRPORT T2. I am truly happy that you enjoyed the property and our location was absolutely useful to your plans and that we could provide the kind of service that our distinguished guests deserve. It will be amazing to welcome you again in a near future. Kind...

New York City, New York
Reviewed 8 September 2016

We had missed our flight and had to stay another 3 days so we decided to stay at this hotel because it was convenient, right at the airport. The hotel was very nice and the restaurant was great, especially the waiter Sergio Gonzalez, he was very helpful and very accommodating. I would definitely recommend this hotel if you have a...

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Helpful?
Thank pamS6781KP
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear Pam: It’s a pleasure to let us know that you lived such a good experience during your stay. We appreciate a lot your comments and we feel really proud when a guest recognize our team members, that way we confirm the great commitment we have to generate a memorable experience for you. We hope you return soon. Juan Carlos...

New York City, New York
Reviewed 7 September 2016

My stay at this hotel was excellent. The cafeteria was great. We had a very good waiter name Sergio Gonzalez. He is a excellent chef, he deserves a nice merit increase in his salary. He is an asset to the company. P.Singh New York, USA

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Helpful?
Thank parbaties2016
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: Thank you for sharing your testimony regarding your stay at NH Mexico City Airport T2 Collection. One of our goals is to create memorable experiences for our guests and there is nothing more rewarding to hear anything from our guests than the recognition to the care and service provided by our team. We will send your thanks to...

Reviewed 2 September 2016 via mobile

I really like this hotel. I stay here about five nights a month and I'm never dissapointed. Checking in and out is always easy and quick with a team of courtious receptionists at the front desk. Rooms are quiet and spacious, the restaurant is excellent and provides impecable room service at any hour. Top marks.

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Helpful?
Thank Jerome L
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear Mr. Jerome: Thank you very much for staying at our hotel and for having taken the time to write a review. I am truly happy that you like our hotel. It´s a pleasure for us receiving you every time, we´re very glad to know that we get close to make you feel like home. I send you kind regards,...

NJ
Reviewed 29 August 2016

We were 6 people who were tired and miserable after missing a connecting flight in the Mexico City airport - we had to stay overnight, thereby missing the first night of our planned Ixtapa Club Med vacation. Fortunately we only had to take a few steps to the elevator that took us directly to the lobby of the NH Collection...

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Thank ElisainNJ
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear Elisa: It’s a pleasure to let us know that you lived such a good experience during your stay. We appreciate a lot your comments and we feel really proud when a guest recognize our team members, that way we confirm the great commitment we have to generate a memorable experience for you. Nonetheless we would also like to thank...

Mountain View, California
Reviewed 28 August 2016 via mobile

I had a long layover in Mexico City, and this hotel was a fantastic option. The location is perfect - an elevator ride up on Terminal 2, it's the most convenient hotel if you're looking to rest and refresh from a long journey. The rooms are very comfortable, clean and modern. The breakfast is fantastic and to top it off,...

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Thank GlobeTrotterFromRio
DireccionNHTerminal2, Gerente at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: It’s a pleasure to let us know that you lived such a good experience during your stay. We appreciate a lot your comments and we feel really proud when a guest recognize our effort to make them feel like home, that way we confirm the great commitment we have to generate a memorable experience for you. We hope...

Sacramento, Ca
Reviewed 24 August 2016 via mobile

The hotel is amazingly convenient in terminal 2. You forget you are at the airport since you cant hear the planes. Arriving on an overnight flight, i wanted to rest. My room wasnt ready so i upgraded to get a room early. The upgrade fee was equivalent to about 25 and it also came with breakfast. The room was a...

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Helpful?
Thank ye38
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear guest, thanks for sharing so nice review, It´s great to know that you had an extraordinary and comfortable stay with us. We appreciate the recognition that you just highlight about the staff that works hardly to offer the quality of service that each of our guest deserve. We´ll be looking forward to your next visit. Regards, Juan Carlos Sanabria

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: ₹ 8,105 - ₹ 13,622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#12 Spa Hotel in Mexico City
#19 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
“There are 3 floors and it was very quiet while we stayed so I'm not sure how the other rooms are but ours was good.”
 of 5 bubbles pamS6781KP, 8 Sep 2016 | Read review
“Higher floor rooms will be quieter if there is an event at the hotel”
 of 5 bubbles CarlosK5111, 24 Jul 2016 | Read review
“All rooms are great...”
 of 5 bubbles WKNY, 28 Jun 2016 | Read review
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