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Hilton Mexico City Reforma

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Traveller (902)
Room & Suite (386)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“los dones”(32 reviews)
“alameda park”(65 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,175)
There are newer reviews for Hilton Mexico City Reforma
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Traveller rating
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794
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78
29
22
Show reviews that mention
All reviewsthe executive loungelos donesalameda parkbellas artesgreat hoteldiamond memberpalace of fine artswalking distanceoutdoor poolhistoric districthigh floorcentral locationexcellent locationbusiness triplobby baran upgradestandard room
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411 - 415 of 1,233 reviews
Reviewed 12 September 2016

Staff at the reception were rude and unhelpful. Upon check in my reservation per hotel staff was non existent even after I provided them with a copy of my reservation. I was told to make a new one and the price was going to be...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank juanvB1195BE
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 14 September 2016

Dear juanvB1195BE, First of all I want to thank you for the time to write a review for our TripAdvisor users. As I can read, you didn´t have the best experience with us, I am truly sorry and very embarrassed you had such a poor...More

Reviewed 12 September 2016

Spent a week at the Hilton Reforma on business and found it completely satisfactory. The room was comfortable, breakfast was very good (great fresh fruit bar), and the wifi worked well (I did have to constantly reload, even though that took only a few seconds)....More

Thank Dan G
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 13 September 2016

Dear Dan G, We would like to thank you for choosing Hilton Mexico City Reforma, for your last visit to Mexico City. As we can read you really enjoyed your stay with us, as you mention we have a variety of food at Los Dones...More

Reviewed 12 September 2016

Excellent location, many activities around the hotel, restaurants, historic downtown is very close. The hotel staff is very professional, friendly and very helpful about any kind of inquiries. Very nice hotel for the cosmopolitan Mexico City.More

Review collected in partnership with Hilton Hotels & Resorts
Thank jorgepR9755UF
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 12 September 2016

Dear jorgepR9755UF, Thank you for choosing Hilton Mexico City Reforma, for your last stay, as you mention we are in a perfect location at the historic dowtown, near to Bellas Artes, Alameda Park and walking distance from the Catedral and the National Palace. Is great...More

Reviewed 11 September 2016

The Hilton Reforma was perfect! The location was terrific (we were there for a family wedding). The entire staff, from the concierge to Yadir at the lobby bar, could not have been more accommodating!!! The rooms were great and the restaurants wonderful. I would highly...More

Review collected in partnership with Hilton Hotels & Resorts
Thank perrib2013
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 12 September 2016

Dear Perri B, Thank you so mucho for the recommendation that you did from the Hotel, for our TripAdvisor users. As I read I think that we met your expectations. Is great to hear that our staff were helpful during your stay, specially the concierge...More

Reviewed 11 September 2016 via mobile

This glamorous hotel across from the Alameda, and near the Bellas Artes, is supremely convenient to sightseeing in CDMX's Centro Historico. There are many fine restaurants nearby for dinner, and the helpful concierge staff gives great advice. The hotel is a very well-run 'business' hotel,...More

Thank boybanker
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 12 September 2016

Dear boybanker, Thank you for the time writting this incredible review. Is great for all the staff of Hilton Mexico City Reforma, to know that you had an unforgettable experience. Be assured that we will continue working so hard to bring that blue energy of...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 145 - US$ 286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#16 Business Hotel in Mexico City
#16 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 145 - US$ 286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#16 Business Hotel in Mexico City
#16 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (902)
Room & Suite (386)
Dining (48)
Pool & Beach (35)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
Muks
17 May 2018|
AnswerShow all 5 answers
Response from GM_Reforma_1 | Property representative |
Dear Muks, Thank you for asking, yes our Concierge Staff can arrange a driver for you, please contact us through the email at the hilton we page so we can provide more information about it. Of give us a call +52 55 51 30... More
1
Vote
Google Translation
saaz2106
19 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
26 July 2017|
AnswerShow all 7 answers
Response from hardworkingmommy | Reviewed this property |
sorry, just saw this. i'm just a traveler, not an employee. i think these questions would best be directed to the hilton honors desk. good luck.
0
Votes
Room Tips
"Try to get a room on the higher floors facing towards the Zocalo."
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"Ask for higher up rooms with a view of the park."
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"Higher floors over looking the park, give better city views."
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"higher floor park facing rooms are lovely"
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