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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,746 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Showing 970: English reviews
Reviewed 17 September 2015

Stayed for 2 nights on a business trip. Got a room on 23rd floor with view to Alameda - what a view! Staff at front desk was very friendly and helpful, they definitely understand their business. The room was nice size. It was overall very quiet, but occasionally could hear noise from adjoining rooms - some better sound insulation go...

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Helpful?
2Thank Guillermo P
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Guillermo P, first of all allow me to express my gratitude for taking the time to write a review about your recent stay at our hotel. I am so happy that you enjoyed the room and its views onto the Alameda Park and the location of our hotel. I will share your comments about the Front Desk staff with...

Seville, Spain
Reviewed 16 September 2015

comfortable bed, spacious room with good views over the Latinoamericana tower. Wifi works very well, too. located in the center of the oldtown, in front of a nice park (oldest in America), and walking distance to El Zocalo square and the Reforma avenue. there´s a small pool but enough for a swim. either for business or leisure, it is a...

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Helpful?
1Thank Eduardo B
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Eduardo B, thank you very much for taking the time to write such a positive review about your recent stay at our hotel. I am very happy that you liked our rooms with a view, Wi-Fi, location and pool area. On behalf of all Team Members at Hilton Mexico City Reforma we look forward to the pleasure of welcoming...

Lund, Sweden
Reviewed 9 September 2015

this hotel has a magnificent view over the city centre. A well equipped fitness centre with a pool and also an outdoor pool. Stayed in an executive room with access to the lounge, where a nice breakfast was served and also happy hour every night with a lot of small dishes. The staff all over the hotel was very nice...

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Helpful?
1Thank gullabella
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear gullabella, On behalf of all our Team Members, I would like to express my gratitude for having taken the time to write about your recent experience at our hotel. I am glad you enjoyed the view, our Executive Lounge breakfast and Happy Hour as well as the service we provided you. The close ride from and to the airport...

Reviewed 9 September 2015 via mobile

Very well located, close to some good restaurants (such as GoTan Argentine Parrilla, just around the corner), subway stations and a beautiful park in front of it. Comfortable room, nice view of the city, awesome room service and food (try the "platon regional", it is the best).

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Helpful?
1Thank Daniel Q
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear MER79, Thank you very much for having taken the time to write a review. I am very glad that you enjoyed our location, the view from your room and the room service food. We would love to be able to count once again on your presence during your next visit to Mexico City. Sincerely, Pierre O. Kranzle General Manager

Toronto
Reviewed 9 September 2015

Adjourning doors between rooms. I had a man who spoke on his phone until 1:30am while I had to get up at 5:30am for a flight. The front desk staff have yet to send my colleague and I our final bills because they could not specify that transportation on our bill was "transportation" so they told us they would email...

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1Thank MER79
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear MER79, First of all thank you very much for taking the time to write a review about your experience of your recent stay at our hotel. Although we pride ourselves in the comfort of our beds, I am truly sorry that it didn't allow you to get the rest you deserve. I have spoken to our billing department to...

Miami, Florida
Reviewed 9 September 2015

My wife and I spent three nights at Hilton Reforma Mexico and we were very pleased one more time. We have previously stayed in this hotel during our visits to Mexico City, and decided to choose the same lodging site again. The reasons for selecting this place are only logical: excellent location, very comfortable rooms, clean property, outstanding food, and...

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Helpful?
1Thank vacationJan2010
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear vacationJan2010, On behalf of all our Team Members I would like to express my gratitude for having taken the time, to write such a nice review about your recent stay at our hotel. I am very happy that you have returned with your wife and enjoyed once more our location, installations and above all our service. I will share...

Reviewed 7 September 2015 via mobile

Excellent hotel. Good location, nice room, comfortable bed, good service. The breakfast is great, lots of options and fresh fruits. Safe area. Great restaurants with good Mexican food. I would stay here again.

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1Thank Omrca
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Rcarmosantoro, On behalf of all Team Members at Hilton Mexico City Reforma, I would like to thank you for writing such a nice review about your recent stay with us. I am so happy that you enjoyed out installation, restaurants and service. I look forward to receiving you once again when your travels bring you back to Mexico. Sincerely,...

Monterrey, Mexico
Reviewed 4 September 2015

I just had a fantastic stay at this extraordinary hotel. Check in was quck with very nice and informative staff members. Its location is superb, right in front of the "Alameda Park", just about 5 minutes from "Bellas Artes " ( Fine Arts) Palace, and about 10 minutes walk from The Zocalo ( Main Squre in Mexico City) . Their...

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Helpful?
2Thank AnaH32
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear AnaH32, First of all allow me to express my gratitude for having taken the time to write such a detailed review about your recent stay at our hotel. I am very happy that you enjoyed our location, installations and the service you received from our Team Members. I do look forward to the pleasure of welcoming you back to...

Atlanta, United States
Reviewed 29 August 2015

The staff at this hotel are simply fabulous. They are friendly, helpful, and a delight to be around. The Executive Level is just superb. The Executive Level and Lounge are wonderful. Great breakfast, evening lounge, and beverages throughout the day.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Robert B
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Robert B., Thank you very much for having taken the time to write about your recent experience at our hotel. As you can imagine it is always great to read such positive comments and rest assured that I will be sharing them with all our Team Members. I hope to have the pleasure of welcoming you back to Hilton...

Washington, DC
Reviewed 27 August 2015 via mobile

This hotel is not located in an area where I could walk around and do stuff. Even though taxis and uber is easy I like to walk and explore some when I leave my hotel. The service was just okay. There were a couple of times when I was talking to the concierge and he picked up the phone in...

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Helpful?
1Thank Anthony R
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Anthony R, On behalf of all Team Members at Hilton Mexico City, I would like to express my sincerest gratitude for having chosen us for your recent visit to our city. It is the kind of service attitude and readiness you experienced with our Doorman that we would like to extend to all of our guests. I am certainly...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: ₹ 9,452 - ₹ 19,557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
24 questions
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8 months ago

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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors seems to have better views”
 of 5 bubbles Sindbad2007, 2 Mar 2017 | Read review
“Higher floors offer a better view of the city.”
 of 5 bubbles Ziganki, 27 Feb 2017 | Read review
“Restaurant on ground floor is very good. Not directly related to Hilton, but you can charge back to your room.”
 of 5 bubbles 721kaleema, 18 Feb 2017 | Read review
“Great Views, Executive Floor, Executive Lounge, Great restaurants”
  • Views of Alameda park from the 25th floor
 of 5 bubbles CWTX1, 5 Feb 2017 | Read review
“High floors and on the corners.”
 of 5 bubbles DGVTrav, 1 Feb 2017 | Read review
5 of 5