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Hilton Mexico City Reforma

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Traveller (898)
Room & Suite (386)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“los dones”(32 reviews)
“alameda park”(65 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,164)
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All reviewsthe executive loungelos donesalameda parkbellas artesgreat hoteldiamond memberpalace of fine artswalking distanceoutdoor poolhistoric districthigh floorcentral locationexcellent locationbusiness triplobby baran upgradestandard room
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371 - 375 of 1,226 reviews
Reviewed 17 November 2016

I came here on business attending a conference. Hotel is in a great location but is old and dated. Staff is friendly but at times understaffed. They came to clean my room after I called at 3pm because it had not been done. Rooms are...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank 370claudiamt
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 18 November 2016

Dear 370claudiamt, First of all I would like to thank you for the time to share your experience with us through TripAdvisor. We are really sorry to hear that you didn´t have a good experience with us. Please accept our apologies for all the troubles...More

Reviewed 17 November 2016

Hotel located in the hustle and bustle of Mexico City with many local attractions at walking distance. The hotel service was excellent and the room was very nice. Comfortable beds. Prompt service by room staff. Very quiet, stayed on the 10th floor right above the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Ximena T
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 18 November 2016

Dear Ximena T, Greetings from Hilton Mexico City Reforma !!! Thank you so much for all the comments that you have written to all the TripAdvisor users, is a pleasure to know that your experience was great. Thank you for the comments of our staff...More

Reviewed 17 November 2016 via mobile

I stayed with my partner here and we had special time there. The breakfast was really cool. It is a buffet, the coffee is nice and the juices are really fresh. The girls prepare mexican food at the moment what was really cool and tasty.More

Thank Samir B
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 18 November 2016

Dear Samir B, We are so glad to know that you had an extraordinary experience with us. As you mentioned we have Los Dones Restaurant located in the first floor, where you will find the breakfast buffet and also you will find Koreisy who is...More

Reviewed 16 November 2016

Excellent service, perfect central location, big room, comfortable beds. Timely cleaning service, comprehensive conference and gym facilities - nothing too much trouble. Perfect for shopping and historical centerMore

Thank Mark S
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 17 November 2016

Dear Mark S, Greetings from Mexico City !!!!! Thank you so much for the time that you took to write a review about your stay with us. Is great for all the staff to hear that you had an excellent experience with us. And that...More

Reviewed 5 November 2016

The staff are (generally) willing, but the plant is incredibly weak! The place is tired, the atmosphere is travelling business rather than leisure or class, and above all the rooms are stuffy and for that reason unusable. The spa is a con: we were told...More

7  Thank Charlotte1953
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 6 November 2016

Dear Charlotte1953, On behalf of Hilton Mexico City Reforma, I would like first to thank you for the time to share this review. Also I would like to apologize for all the situations you had during your stay with, as you mentioned we have now...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 144 - US$ 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#14 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 144 - US$ 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#14 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (898)
Room & Suite (386)
Dining (48)
Pool & Beach (35)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
saaz2106
19 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
26 July 2017|
AnswerShow all 7 answers
Response from hardworkingmommy | Reviewed this property |
sorry, just saw this. i'm just a traveler, not an employee. i think these questions would best be directed to the hilton honors desk. good luck.
0
Votes
Gerard B
6 April 2017|
AnswerShow all 2 answers
Response from GMReforma | Property representative |
Hola Gerad B. We have two different options the first one is Los Dones Restaurant, where you will find both options, a la carte and buffet, the concept of the restaurant is a mix of International and Mexican food, with... More
1
Vote
Room Tips
"higher floor park facing rooms are lovely"
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"Higher floors, use your HH membership,"
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"request a room with a view of Reforma Street / Park View"
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"Ask for high floor with view of the park. You can join Hilton Honors by simply calling up and joining. That..."
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