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Hotel Fontan Reforma

850 reviews
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Traveller (288)
Room & Suite (230)
Dining (41)
Overview
  • Excellent15%
  • Very good43%
  • Average24%
  • Poor8%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)Write a Review
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19
73
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25
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73
47
18
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All reviewssubway stationbicycle themesafe place to sleepalameda parkminutes walkingbellas artesclose to downtownluxury hotelmexican breakfasthotel is centrally locatedexcellent locationgreat optionreformalingualrevolutiondeluxeavenue
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1 - 5 of 182 reviews
Reviewed 3 days ago via mobile

I decided to book this hotel because it had good reviews. Here is my story. First it was a pain finding the lobby because the street in front is closed due to construction, the only way in is getting dropped off on Reforma (the main...More

Thank Elduvas
Response from calidad947, Director General at Hotel Fontan ReformaResponded yesterday

Dear guest. I am very sorry for the inconvenience you suffered during your stay, you are absolutely right to be disappointed, I inform you that communication was established with the Government of Mexico City, to know the time as the work concludes, informing that in...More

Reviewed 4 weeks ago via mobile

Big double rooms with decent beds. A bathroom with lots of water pressure but rather decayed. Restaurant serves decent food and an overpriced but decent breakfasts. Very friendly and helpful staff. Close to Hidalgo Metro and Fine Arts Museum as well as good bars.More

Thank Neil R
Response from calidad947, Director General at Hotel Fontan ReformaResponded 3 weeks ago

Dear guest. I thank you for your valuable time dedicated to these comments, I am glad that your stay has been very pleasant and I assure you that every comment from you, is fully exploited for continuous improvement, and I will share such motivating words...More

Reviewed 10 December 2017 via mobile

I arrived at Hotel Fontán after having paid for my first night only to find out that they had cancelled my reservation without notice and they had no more rooms available. The lady at the counter, Lorena Morales treated us horribly and was not willing...More

Thank Omar T
Response from calidad947, Director General at Hotel Fontan ReformaResponded 13 December 2017

Dear guest. I am very sorry for the inconvenience you suffered at the reception, you are absolutely right to feel upset and I regret your decision and yet I can not miss the opportunity to ask you to give us the opportunity to change that...More

Reviewed 19 November 2017

The check in staff were quite slow, which is not ideal after a long flight, but they were polite. The room was clean and had a personal safe, but otherwise fairly basic. The bed was really hard, and the walls were thin, which meant I...More

Thank IvyD-L
Response from calidad947, Director General at Hotel Fontan ReformaResponded 21 November 2017

Dear guest. I am very sorry and I am very sorry for the inconveniences that you suffered during your stay, in question of the noise of the adjoining rooms, you are absolutely right to feel upset, in this remodeling we will put an insulation of...More

Reviewed 16 November 2017 via mobile

What do i need to say more, construction started at 6:00 and they kept working till 22:00.. Never did they mention it to us, when i asked how late do they start working they told me around 11:00 so they also lied to me about...More

Thank EatPrayLoveNL
Response from calidad947, Director General at Hotel Fontan ReformaResponded 17 November 2017
Google Translation

Estimado Huésped. He leído con gran consternación y tristeza sus amables comentarios y lamento terriblemente no haber cumplido con sus...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 46 - US$ 81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Best Value Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 46 - US$ 81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Best Value Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (288)
Room & Suite (230)
Dining (41)
Hotel & Grounds (195)
Bathroom (20)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
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LamerDeJoy
9 December 2016|
AnswerShow all 3 answers
Response from Inaser | Reviewed this property |
Joy, I forgot to mention that I have never used the laundry service. I am not sure if they have coin machines or if they do the service themselves at an additional cost. Best, ,ivan
1
Vote
JsyGar
21 March 2016|
AnswerShow all 3 answers
Response from KarenMChelmsford | Reviewed this property |
I also didn't see any pets and there's nothing on their website about pets
0
Votes
Room Tips
"Ask for remodeling room if they have it, ask if the have internet."
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"The rooms are comfortable"
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"Is clean, nice decorated, the location and the view"
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"If you like hard mattresses this is definitely your hotel"
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