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Emporio Reforma

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Traveller (199)
Room & Suite (129)
Dining (27)
Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“zona rosa”(28 reviews)
“jacuzzi tub”(9 reviews)
“junior suite”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,184)
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315 results
Traveller rating
148
111
33
17
6
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Time of year
LanguageEnglish
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148
111
33
17
6
Show reviews that mention
All reviewszona rosajacuzzi tubjunior suitenice toiletriesthe hotel staffstandard roomsmall roomdoor manstreet vendorsbuffet breakfast issafe areatwo double bedsmin walkyour luggagefront desk staffhistoric areasingle room
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1 - 5 of 315 reviews
Reviewed 3 days ago

I got a great deal in this hotel when I was looking for a weekend in Mexico City. It has a great location in Reforma, nearby several malls and historic landmarks. I didn't use the public transportation, but it was available. I arrived by midnight,...More

Thank Michelle A
Response from AsistenteD2, Director General at Emporio ReformaResponded yesterday

Dear Mr. MIchelle A., It is a pleasure for us to receive news from our guests. We thank you for the time dedicated to share your experience. We are glad to know you will come back to Hotel Emporio Ciudad de México, your home, due...More

Reviewed 1 week ago

Extremely comfortable, excellent breakfast, bedrooms were big and excellent. The service was outstanding, food was excellent! People were extremely friendly and efficient. I really loved my stay in this hotel.More

Thank MariaOliver1976
Response from AsistenteD2, Director General at Emporio ReformaResponded 1 week ago

Dear Ms. María Oliver, Receive a warm greeting form Hotel Emporio Ciudad de México. We thank you for sharing your comments with us. It is a pleasure to know that the facilities were extremely comfortable and the service was outstanding, friendly and efficent. On behalf...More

Reviewed 1 week ago

Very nice hotel, very clean and convenient. The restaurant service was good, what it made it outstanding was the service of the waiter Jaime Sosa, he always went the extra mile to accommodate his customers.More

Thank enmaalberto
Response from AsistenteD2, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, Please receive a warm greeting. It is a pleasure to have comments like yours, we will read them during our daily breafing, to keep our associates motivated to give the quality service all our guests deserve. On behalf of all associates, specially Mr...More

Reviewed 2 weeks ago via mobile

Had to go to Mexico for a few days and loved this hotel, nice décor, clean, etc. The staff was great and veey helpful. Andrea at reception was excellent and so was Francisco from Veracruz in the restaurant. Thumbs up!More

Thank Charles P
Response from AsistenteD2, Director General at Emporio ReformaResponded 1 week ago

Dear Mr. Charles P., We thank you very much for having selected Hotel Emporio Ciudad de México for your recent stay and also take the time to share your experience with us. We are glad to know that the staff was very helpful and the...More

Reviewed 3 weeks ago via mobile

Booked into their top category, a suite. It was decent, and made a suite because it had a small sitting area as you enter from the hallway. Nice for a few nights, but not luxury. Good location. Decent service. Reasonably priced rooms and suites. This...More

1  Thank MLLCLA
Response from Asistente D, Director General at Emporio ReformaResponded 2 weeks ago

Dear Guest, We thank you very much for the time dedicated to share yur experience with us. We appreciate your feedback, the Front Desk Manager has taken actions regarding the remarks you mention. All your comments are really important for us in order to improve...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
145
Price range
US$ 79 - US$ 143 (Based on Average Rates for a Standard Room)
Also Known As
Emporio Reforma Mexico City
,
Emporio Reforma Hotel Mexico City
Location
Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Photos
Traveller (199)
Room & Suite (129)
Dining (27)
Amenities (11)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Nearby
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Questions & Answers
Ask a question
gouwu331
6 January 2018|
AnswerShow all 10 answers
Response from Regina C | Reviewed this property |
FREE.... well It’s included in the room cost and it’s fabulous!!!! Lots of choices, fresh and sone things made to order.
1
Vote
Bryan M
29 September 2017|
AnswerShow all 4 answers
Response from ruelascp | Reviewed this property |
Uber is the best and cheaper option and the uber drivers were all great.
0
Votes
corazondr1
9 March 2017|
Answer
Response from Ali G | Reviewed this property |
It is a 25 minute drive to the basilica so taking an uber or taxi would be best. Once you got there they dropped you off and you walk all around the plaza there with both of the the basilicas.
0
Votes
Room Tips
"Smells Like Drain, Honest"
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"Choose a higher floor to minimize traffic noise."
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"Bigger room or ask for a suite."
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"The suite was spacious!"
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