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Hyatt Regency Mexico City

Hotels.comUS$ 237*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Regency Mexico City
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1,851 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Mexico City
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Showing 1,090: English reviews
Montreal, Canada
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank adolfoMontreal
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Miami, Florida
Reviewed 2 weeks ago

This hotel is in the Polanco district and overlooks Bosque de Chapultepec (Chapultepec Park). It is what the hotel industry calls “upper-upscale,” which is a level below “luxury,” so potential guests should keep that in mind. For its category, this hotel is a great value, a terrific guest experience, and all of what you need. The week we stayed, the...

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Helpful?
1Thank nocutescreenname
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: Thank you for share your opinion about your recent stay with TripAdvisor community, and thank you for providing so many details about our hotel. Likewise, I am glad to read that you could enjoy the facilities and amenities we had for you as our Fitness Center. We always try to renovate it depending of our guest´s needs. For...

Houston, Texas
Reviewed 2 weeks ago

We took a last-minute weekend trip to Mexico City for my husband's birthday. We chose the Hyatt Regency, because it was in the safe and stylish Polanco neighborhood; because it was close to the Bosque and a number of sites we wanted to see; and because it was such a reasonable price! We were SO IMPRESSED by the level of...

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Helpful?
Thank MSHOUTX
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: Happy Birthday to your husband! I am very glad to know that your experience with us was very pleasant. You definitely took the best decision to come to Mexico City to celebrate such an important date, as you mention we are located in one of the best areas, Polanco and Chapultepec are indeed two of the most beautiful...

Chandigarh, India
Reviewed 2 weeks ago via mobile

I was ready to give 4 stars when I looked at the shower knobs - simple and clearly labelled. This is the step that always fills me with dread in a new hotel. Thus reassured, I explored the other services which were uniformly excellent. The room was perfect in all aspects, bed comfortable and amenities as expected. I was also...

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Helpful?
Thank vjha
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: I am glad to read that your recent stay with us was pleasant. We always try to make feel all our guests better than their own home, especially if you come for business, we clearly understand your needs, for that reason our facilities are the best and available for you. We are convinced that if we take care...

New York City, New York
Reviewed 3 weeks ago

Excellent hotel and amenities with an even better staff. We were blown away from beginning to end. Will definitely return and recommend to family and friends. The gym is most often forgotten by hotels, but the facility at the Hyatt was fantastic! The location is ideal if you are going for the culinary experience as well.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank karolg61
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: Thank you very much for share your opinion with TripAdvisor community about your recent stay with us. It is and will always be a pleasure to welcome you again. Likewise, I am glad to read that you could enjoy the facilities we have for you as our gym, which has been renovated as we understand that exercise is...

Texas
Reviewed 3 weeks ago

This was a wonderful stay. The Hotel is beautiful. The workout faculties excellent. Due to being a Globalist I was upgraded to a suite. The suite was beautiful as you had a view of the city. The Best part was the club level. The breakfast were good, but the evening service was great. The had wonderful wines not just the...

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Helpful?
Thank MsLondon2
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: Thank you for take the time to let us know about your experience of your recent stay with us. I am glad to know that you could enjoy the facilities we have for you. It is our pleasure to assist you with everything you need, so your stay could be more comfortable. I agree with you, all the...

Reviewed 3 weeks ago

Our stay at the Hyatt Regency was pretty much magical. The hotel itself has cool design and lots of light, and our room overlooking the park and city on the 31st floor was comfortable, well designed, and afforded amazing views. The bathroom was elegant and comfortable--great shower. Most of all, the service was remarkable, extremely friendly and responsive from beginning...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank MewDC
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: I am glad to know that your recent stay with us was pleasant, and thank you for share your comments with TripAdvisor community. It is also nice to know that you could enjoy the facilities we have for you. Reading comments like your make us realize that we are doing great our job and that we are achieving...

New York City, New York
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Stuart S
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

New York, United States
Reviewed 3 weeks ago

I travel often to Mexico City on business and always stay at this hotel for several reasons: location (one the city's best, amazing shops, museums, parks restaurants), the views, makes me feel like I'm at home, the hotel restaurant is yummy and very convenient for all occasions (dining solo, business meetings, eating with friends/family), the breakfast/brunch buffets are amazing, everything...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank anacarlotag2017
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Ana: I am glad to know that every of your stays have been pleasant, it is very important for us to improve our service in order to exceed your expectations, therefore make you want to come back again. Also, we always try to have the best facilities so you can feel better than home. Reading comments like yours make...

Houston, TX
Reviewed 3 weeks ago

This was my second time staying here on a business trip. Hotel has a great breakfast buffet and room service. Rooms are nice with great views of the area and park. The Polanco area is really nice... reminds me of New York. Glad my company books the hotel when I have to visit Mexico City

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank LoveMexico00
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest: I am glad to read that you really enjoyed your recent stay with us. Thank you for this great five-stars score! We are pleased that your company has booked with us, as well! It is nice to know that you were delighted with the views, don´t forget to share in your social media, we will be more than...

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04/06/2017 05/06/2017
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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: ₹ 10,795 - ₹ 24,758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mexico City staff and other travellers.
18 questions
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New Jersey
2 months ago
New Jersey
3 months ago
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2 months ago
7 months ago
Rye, New Hampshire

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Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room nearer the lift.”
, 19 May 2017 | Read review
“Higher floors have great views”
  • Every day was a spectacle!
  • A lovely green area, this is the Modern Art Gallery grounds
  • Volcanic mountains!
StarrOxford, 8 May 2017 | Read review
“Be sure to book a room overlooking the park. The extra cost is minimal and well worth it.”
nocutescreenname, 5 May 2017 | Read review
“Book with American Express for extra benefits”
MSHOUTX, 5 May 2017 | Read review
“Ask for a city or mountain view”
MsLondon2, 2 May 2017 | Read review
5 of 5
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US$ 237* /night
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Prices are for 1 room, 2 adults
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