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Hyatt Regency Mexico City

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Traveller (617)
Room & Suite (283)
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Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“teppan grill”(15 reviews)
“tennis courts”(17 reviews)
“great hotel”(92 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Hyatt Regency Mexico City
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Offers from Hyatt Regency Mexico City
Special Offer: SPECIAL MEMBER RATE!
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Reviews (2,254)
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Traveller rating
854
363
55
28
12
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854
363
55
28
12
Show reviews that mention
All reviewsteppan grilltennis courtsgreat hotelpolanco areachapultepec parkbusiness hotelbusiness triplobby restaurantindoor poolsafe areaclub roomfitness centerhotel is locatedexecutive floorlarge hotelwalking distancebreakfast buffet
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11 - 15 of 1,312 reviews
Reviewed 2 weeks ago

Best buttler staff in the industry. Extremely happy with the service, the staff made us feel like home. I would highly recommend this hotel to anyone visiting Mexico City. Excellent Polanco location. Kudos!More

Review collected in partnership with Hyatt Hotels
Thank rubeno313
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 2 weeks ago

Dear guest, Thank you for your five-star evaluation and for taking the time to share your experience with the TripAdvisor community. It is through comments such as yours that I know we are on the right track and that we are accomplishing our main purpose:...More

Reviewed 3 weeks ago

We stayed at the HR CDMX after a relaxing stay in San Miguel de Allende. We came to experience the Cory and its culture. The HR was a perfect home base for our excursions and to recharge. The staff was great and the service excellent.More

Review collected in partnership with Hyatt Hotels
Thank H7482DFsantiagop
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 2 weeks ago

Dear guest, I am glad to know that you enjoyed your time in Mexico City and your stay in our hotel. It's really an honor to learn that we have helped you to make your visit to this wonderful city, even more memorable. On behalf...More

Reviewed 3 weeks ago via mobile

We just returned from 5 nights at the Hyatt Regency in Polanco. This hotel was extremely comfortable and the staff was fantastic. The location is excellent with several very nice restaurants in the lobby. If you want to venture out (not too far), there are...More

Thank Ileana Trasobar... R
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 2 weeks ago

Dear Ileana, Thank you very much on behalf of all of our team for taking the time to share your experience staying with us with the TripAdvisor community. Thank you also for your kind words and for rating us with 5 stars, it's truly an...More

Reviewed 3 weeks ago

Great hotel in Polanco, it's closed to everything, most of the museums, parks and amazing restaurants. Lots of shade from the tree lined streets and very safe. It also has a very nice pool, tennis courts and huge gym.More

Review collected in partnership with Hyatt Hotels
Thank fla249
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 2 weeks ago

Dear guest, Thank you very much for sharing your experience visiting us with the TripAdvisor community. It's truly a pleasure to find more about your stay and about what guests like you find more enjoyable during your time with us. I'm glad you have enjoyed...More

Reviewed 3 weeks ago

We have stayed several times in this hotel, and each time is even better than the last. The hotel is centrally located in Polanco, close to restaurants and shops, Chapultepec park, museums, etc. Has several great restaurants in the hotel itslef, and many options nearby.More

Review collected in partnership with Hyatt Hotels
Thank diefranc
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 2 weeks ago

Dear Diefranc, On behalf of all of our team at Hyatt Regency Mexico City, thank you very much for rating us with five stars and for taking the time to share your experience with the TripAdvisor community. But above all, thanks for staying so many...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 168 - US$ 496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#13 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 168 - US$ 496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#13 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (617)
Room & Suite (283)
Dining (87)
Pool & Beach (12)
Amenities (43)
Business Centre & Event Rooms (4)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
austrianpine
17 February 2018|
AnswerShow all 3 answers
Response from moira1234567 | Reviewed this property |
Totally worth it! Great breakfast and snacks and free drinks at happy hour.
0
Votes
Bonzoboy2000
15 January 2018|
AnswerShow all 2 answers
Response from steveswede | Reviewed this property |
I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
1
Vote
Bonzoboy2000
14 January 2018|
AnswerShow all 3 answers
Response from rebecca m | Reviewed this property |
This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
1
Vote
Room Tips
"Club Level Facing the Park"
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"If you have the option for the breakfast, bar etc take it. We enjoyed the morning coffee and afternoon..."
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"Get a room with a Parque de Chapultepec view."
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"Get a room high up to get a great view and avoid street traffic noise"
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