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Hyatt Regency Mexico City

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Hyatt Regency Mexico City
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1,650 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Louisville
Reviewed 3 days ago NEW

The Hyatt Regency had very good service, comfortable rooms, nice staff and excellent options for meals. The breakfast buffet was wonderful and varied. Most of the waitstaff in this restaurant were extremely helpful and friendly. The hotel is also nicely situated in Polanco, within easy walking distance of Bosque de Chapultepec, a wonderful park full of cultural and historic points...

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1Thank field716
Miami, FL, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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1Thank anarD5438BQ
Mexico City, Mexico
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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1Thank U7861ACsaram
Houston, Texas
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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1Thank tag741
Carolina
Reviewed 1 week ago NEWvia mobile

Excelent service. Beautiful view of the city. Close to many historical places and museums. Safety area. The hotel has excelent restaurants and a exquisite pastry and coffee shop. The swimming pool is fantastic.

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1Thank Lproman
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

I appreciate your kind words and your recommendation to the TripAdvisor community. I am glad you had the opportunity to try our restaurants and Amado, our artisan bakery and candy shop. I am pleased to know that you had a chance to enjoy them. We are very happy to know that you had such a memorable stay with us and...

Dallas, Texas
Reviewed 1 week ago NEW

If you want a great stay in Polanco highly recommend this hotel. Very good location. The BEST concierge staff, Armando and David were so helpful with planning our days. We used the hotel car service for everything and they were awesome, ask for Daniel or Sandoval.

Review collected in partnership with Hyatt Hotels
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Thank cely99
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It is through comments such as yours that I know we are on the right track and that we are accomplishing our main purpose: caring for our guests. We look forward to welcoming you back at Hyatt Regency Mexico City, where...

Santiago
Reviewed 1 week ago via mobile

I'd been here several times and is a real great hotel. The service is great, beds and linens are so good and the rooms are quiet. Room service is very good and great timing. I'll not think in another option on my next visit.

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1Thank Fasani
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

I appreciate your kind words and your recommendation to the TripAdvisor community. At Hyatt Regency Mexico City, our main purpose to care for our guests, so I was happy to read that our team accomplished this during your stay. We look forward to welcoming you back to your home away from home, Hyatt Regency Mexico City. Sincerely, Thierry Guillot General...

Buenos Aires, Argentina
Reviewed 1 week ago

We stayed here for a few days on a business trip. On arrival were offered the chance to upgrade to one of the Executive rooms located of the upper floors of the hotel (ours was in the 30th) and had incredible views of Chapultepec Park. The room decor and furniture was a little outdated for my taste but was in...

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1Thank SCORTAZAR
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. I am glad you had the opportunity to try our Amado artisan bakery and candy shop. I am pleased to know that you had also a chance to enjoy our Fitness Center. We hope next time, you can stay for a...

Reviewed 1 week ago via mobile

Araceli and her team are amazing and supportive. Great trainers and equipment. Beautiful pool for weekends and during the week to extend and train. The facilities are good and the restaurant is full of good vibes.

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Thank blaris
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Thank you for your kind words. I am glad to know that you had such a memorable stay with us and that you enjoyed our location and our Fitness Center, which offers a complete gym, an indoor pool, a solarium, tennis courts, a sauna and a steam room. Thank you very much for your kind comments and for rating us...

El Paso, Texas
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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2Thank SMunoz07
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: ₹ 11,493 - ₹ 30,042 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity and Hyatt Hotels Corporation so you can book your Hyatt Regency Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#6 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mexico City staff and other travellers.
13 questions
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New Jersey
3 months ago
Rye, New Hampshire
Toronto, Canada
over a year ago

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Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect visit...can't wait to go back.”
 of 5 bubbles pc8333, 25 Jan 2017 | Read review
“The higher the floor, the better the view!”
 of 5 bubbles TAS96, 23 Jan 2017 | Read review
“Ask for a room on a higher floor that overlooks Chapultepec Park.”
 of 5 bubbles dvedder2016, 19 Jan 2017 | Read review
“Views to Chapultepec Park”
 of 5 bubbles Traveller_LZ, 12 Jan 2017 | Read review
“If you want a room facing the park be prepare to Pay More!”
 of 5 bubbles JesseTX, 29 Nov 2016 | Read review
5 of 5