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All reviewsmanhattan delistarbucks attachedamerican embassymariachi bandangel de la independenciathe club loungespg memberindependence monumentcorner suiteroom servicebusiness tripbutler servicelobby barbit datedreforma areahotel is locatedexcellent location
The Hotel has an unbeatable location but is in serious need of an upgrade, especially in the rooms. But this is not the source of the bad rating. My first bad experience with customer service was after checking into the room, I tried to connect...More
Stayed two nights on a quick business trip. Checked in late and checked out early, with both processes smooth. Room and bed was comfortable and clean. I appreciated the four bottles of complimentary water. Shower had low water pressure. Elevators were quick, and needed your...More
The Sheraton at this location is quite large, and I imagine that there may be great variation between rooms. The room that we stayed at had an extremely comfortable bed, but smelled oddly of mildew. This problem was accentuated when we showered, and permeated the...More
Thank Mikan T
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 2 days ago
Dear Mikan T,
Thank you for taking the time and write us a review.
We regret the inconveniences you had with your room, toileteries should be refilled everyday and mildew should not be in the room that´s why we are taking actions to avoid this...More
We originally booked this hotel because of the location however we were slightly hesitant because of the mixed reviews. We chose the club level and were very happy, I’m not sure we would have had the same level of satisfaction if we chose the older...More
Sheraton Mexico City Maria Isabel Better Each Visit
I have stayed several times at the Mexico City Maria Isabel. Each visit calls my attention to continuous improvements at the hotel. The service on all levels is superb. This visit I got a view of the...More
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned
sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.