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Sheraton Mexico City Maria Isabel Hotel

1,575 reviews
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Traveller (635)
Room & Suite (354)
Dining (79)
Overview
  • Excellent32%
  • Very good40%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Mexico City Maria Isabel Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,575)Write a Review
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277
352
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34
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352
193
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All reviewsmanhattan delistarbucks attachedamerican embassymariachi bandangel de la independenciathe club loungespg memberindependence monumentcorner suiteroom servicebusiness tripbutler servicelobby barbit datedreforma areahotel is locatedexcellent location
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1 - 5 of 932 reviews
Reviewed yesterday

The Hotel has an unbeatable location but is in serious need of an upgrade, especially in the rooms. But this is not the source of the bad rating. My first bad experience with customer service was after checking into the room, I tried to connect...More

Thank Mario M
Reviewed yesterday

Stayed two nights on a quick business trip. Checked in late and checked out early, with both processes smooth. Room and bed was comfortable and clean. I appreciated the four bottles of complimentary water. Shower had low water pressure. Elevators were quick, and needed your...More

Thank Don K
Reviewed 3 days ago

The Sheraton at this location is quite large, and I imagine that there may be great variation between rooms. The room that we stayed at had an extremely comfortable bed, but smelled oddly of mildew. This problem was accentuated when we showered, and permeated the...More

Thank Mikan T
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 2 days ago

Dear Mikan T, Thank you for taking the time and write us a review. We regret the inconveniences you had with your room, toileteries should be refilled everyday and mildew should not be in the room that´s why we are taking actions to avoid this...More

Reviewed 4 days ago via mobile

We originally booked this hotel because of the location however we were slightly hesitant because of the mixed reviews. We chose the club level and were very happy, I’m not sure we would have had the same level of satisfaction if we chose the older...More

Thank Cubacrissy99
Reviewed 1 week ago via mobile

Sheraton Mexico City Maria Isabel Better Each Visit I have stayed several times at the Mexico City Maria Isabel. Each visit calls my attention to continuous improvements at the hotel. The service on all levels is superb. This visit I got a view of the...More

Thank probate1
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123456187
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$ 106 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (635)
Room & Suite (354)
Dining (79)
Pool & Beach (25)
Amenities (46)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
FRR94114
26 January 2018|
AnswerShow all 3 answers
Response from Johanna F | Reviewed this property |
There was a charge for guests. But it is worth it! enjoy
1
Vote
ximoco01
7 December 2017|
AnswerShow all 3 answers
Response from chikis23 | Reviewed this property |
We did not drive and wouldn't if we went back. It is a very busy area and the area around El Angel is very confusing.
0
Votes
Demirhan T
4 October 2017|
AnswerShow all 2 answers
Response from Woody T | Reviewed this property |
yes, check it at the bell stand. easy.
0
Votes
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12345610
Room Tips
"I was informed that some rooms are newly renovated. Thats how they sold it to us anyway."
Read review
"Stay in the newer tower and get a view of the Angel"
Read review
"Avoid the "Classic Building""
Read review
"Rooms with club room access are preferable"
Read review
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