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The St. Regis Mexico City

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Traveller (502)
Room & Suite (348)
Dining (115)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,044)
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536
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14
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowsthird floorhigh floorbeautiful roomfavorite hotel
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241 - 245 of 693 reviews
Reviewed 14 January 2016

Traveled to Mexico City for the first time, on business. Considering we had long, tedious days - it was great to be able to come back to a very comfortable room with an AMAZING bathroom and be able to order room service. All the food...More

Thank Christine C
Response from Bernard d, Director General at The St. Regis Mexico CityResponded 15 January 2016

Dear Christine C, Greetings from Mexico City! It is great to know this was your first experience (hopefully the first of many) in this amazing and multi-cultural city. I am glad to know you found your room comfortable and you enjoyed your experience with our...More

Reviewed 11 January 2016

Very comfortable room, spacious and bright with room lighting presets that suited us. The superb bathroom was memorable. Service was exceptional with all the staff very eager to serve. They do have 24 hour butler service which I have no particular use for. It is...More

Thank Henry Y
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 19 January 2016

Dear Henry Y, We would like to thank you for so positively reviewing your stay with us. We are very glad to know you had such an extraordinary experience and felt comfortable and safe during your whole stay. We are also happy to know the...More

Reviewed 10 January 2016

We had a wonderful stay at the St. Regis. Beautiful suite, absolutely top notch food and service. Why go eat anywhere else in the city when the best food is right here? The suite was roomy, spotlessly clean, very comfortable beds with a beautiful view...More

Thank elteegee
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 19 January 2016

Dear elteegee, Thank you for writing a review about your experience with us. We take great joy in the services and experiences we provide, and we are beyond glad to know we satisfied your expectations. Thank you very much for choosing us, and we really...More

Reviewed 7 January 2016

Let me start by saying that I was blown away by the service at this hotel. The front desk went out of their way to make sure that I had a room that I was happy with. This was no easy task given the popularity...More

Thank TaraBoo
Response from Bernard d, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 15 January 2016

Dear TaraBoo, Greetings from Mexico City my friend! First of all I want to say I was truly moved when I read your review, since this is exactly the kind of experience we want each and everyone of our special guests to have whenever they...More

Reviewed 7 January 2016

The St. Regis (Mexico City) far exceeded our grandest expectations. The rooms are elegant, the gym is amazing, and the views are magical. But really, the service sets the St. Regis apart from all other hotels. Jimena (guest relations) and Roberto (management), in particular, made...More

1  Thank SAS560
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 15 January 2016

Dear SAS560, Your incredible review has filled us with joy. Thank you very much for allowing us to pamper you and for leaving such a positive review. Service is our most important differentiator, and we make sure all of our team understands this. All of...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 331 - US$ 774 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 331 - US$ 774 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (502)
Room & Suite (348)
Dining (115)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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ArchieTN
14 April 2018|
AnswerShow all 4 answers
Response from Terry H | Reviewed this property |
No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
0
Votes
Beyond_YXU
17 February 2018|
AnswerShow all 6 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
Vote
Google Translation
cupcakekitty
21 December 2017|
Answer
Response from Rick S | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
Room Tips
"If a view is important to you, discuss your options with the front desk before being assigned your room."
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"the higher the better !"
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"If you are a frequent traveler, make sure you share your credentials"
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"The Luxury Suites are incredible"
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