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The St. Regis Mexico City

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Traveller (517)
Room & Suite (349)
Dining (116)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
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Reviews (1,048)
There are newer reviews for The St. Regis Mexico City
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540
106
29
14
6
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowsthird floorhigh floorbeautiful roomfavorite hotel
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201 - 205 of 695 reviews
Reviewed 6 June 2016 via mobile

Have always loved this St. Regis property. The service, the rooms, the location - all top notch. One of my favorite bathrooms in any hotel - beautifully designed. The butler service is one of the better ones and the candies at the front desk are...More

Thank conundrum33
Response from leonardocuevasvela, General Manager at The St. Regis Mexico CityResponded 8 June 2016

Dear conundrum33 We really appreciated your comments, Our aim is to deliver the best possible service to our guests at all times with the St Regis Core Values of being uncompromising, We shared your feedback with all our team with a great enthusiasm since the...More

Reviewed 5 June 2016

We spent 3 nights at the St. Regis over Memorial Day weekend, using the hotel as a base to explore the city. Upon arrival we were met at the airport by a hotel car. The service was kind and punctual, although on a busy Friday...More

2  Thank Keith L
Response from leonardocuevasvela, Manager at The St. Regis Mexico CityResponded 9 June 2016

Dear Keith L: First off, we wanted to thank you for taking the time on sharing your experience with us and we are thrilled to know that your visit was a positive one. Rest assured that we will pass through this feedback to our staff...More

Reviewed 4 June 2016

Exactly as you'd expect from this well established hotel chain. Lovely rooms and comfy beds. Reception service a little confrontational but I don't really mind as long as they get the job done. Loved the sweet array they displayed for guests, really nice touch. I...More

Thank George F
Response from leonardocuevasvela, Manager at The St. Regis Mexico CityResponded 8 June 2016

Greetings from Mexico City and The St Regis –. We are so glad you enjoyed your stay with us and thank you for your nice comments. It is moments such as these which we cherish and encourages us to continue on the same path of...More

Reviewed 4 June 2016

I spent four nights in Mexico City with me teenage son. It was my first time in what can be a very hectic city. The St. Regis is relatively far from the Historic Center and many of the tourist sites. I found this however to...More

2  Thank Hivedoc
Reviewed 3 June 2016

Location is not as good as the Hyatt, but the hotel itself is beautiful. Service was pretty good, although a couple of the people we interacted with we're a little rough around the edges. The breakfast in the restaurant could have been organized a little...More

1  Thank Zigenbock
Response from leonardocuevasvela, General Manager at The St. Regis Mexico CityResponded 8 June 2016

Dear Zigenbock: First off, we would like to thank you for thaking the time on letting us know about your recent visit to our property. We were concerned in regards your experience at our restaurant as our breakfast service has been rated as one of...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 323 - US$ 653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 323 - US$ 653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (517)
Room & Suite (349)
Dining (116)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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ArchieTN
14 April 2018|
AnswerShow all 4 answers
Response from Terry H | Reviewed this property |
No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
0
Votes
Beyond_YXU
17 February 2018|
AnswerShow all 6 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
Vote
Google Translation
cupcakekitty
21 December 2017|
Answer
Response from Rick S | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
Room Tips
"If a view is important to you, discuss your options with the front desk before being assigned your room."
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"the higher the better !"
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"If you are a frequent traveler, make sure you share your credentials"
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"The Luxury Suites are incredible"
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