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What is Travellers' Choice?
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowsthird floorhigh floorbeautiful roomfavorite hotel
Known as one the best five star hotels in Mexico City, the St. Regis hotel Mexico City only offers the best… The hotel has an amazing location near trendy shops and restaurants yet remains pretty calming. It is impeccably decorated and the service was five...More
Highly rated but disappointed. Chose $270 Eggs Benedict. Served with a cherry tomato, 2 TBS of beans and a potato like at McDonalds. Hollandaise overcooked-curdled. Tasted good. Great setting & ServiceMore
Thank TJMexico
Response from Horacio-olivares, Guest Relations Manager at The St. Regis Mexico CityResponded 1 week ago
Dear Mr. TJMexico,
Thank you for taking the time to let us know about your recent stay with us. We are very sorry to hear that your experience at Diana Restaurant wasn't as expected and we are already reviewing this matter with our F&B Director...More
If you are considering staying here be aware that they charge approx $30 per night for the use of the Nespresso machine in your room. What 5 star hotel charge for coffee made in your room, by you. No butler service or special order. Just...More
1 Thank Elvey
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago
Dear Elvey,
Thank you for taking the time to share your last experience with us. At The St. Regis Mexico City we take our guests' comments very seriously.
We took a good note of your remarks on the way we operate our Nespresso machines and...More
BACKGROUND
This was our second visit to CDMX, the first being two years ago, when we stayed at the outstanding Four Seasons. This time around we chose the St. Regis, frankly, because it was quite a bit cheaper than the Four Seasons for our dates,...More
2 Thank Beyond_YXU
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago
Dear Beyond_YXU,
Thank you for taking the time to write this wonderful review.
It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel.
Our aim is to offer the best service, and it includes receiving guests with the full...More
We booked here to celebrate our birthday. We expect great service and a great place. It didn’t fail us. Location is convenient and even if you want to take a bus 7 that circles the city, there’s a stop right opposite to the hotel ....More
Thank LBBL_Linda
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago
Dear LBBL_Linda,
Thank you for taking the time to write your last experience with us.
At The St. Regis Mexico City we are extremely happy to hear that everything was above your expectation; that our Concierge team created such a good impression, and you had...More
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices.
Do a Google search for "email St. Regis Mexico City" and... More
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices.
Do a Google search for "email St. Regis Mexico City" and you will see a link for their email address.