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    The St. Regis Mexico City

    1,044 reviews
    #15 of 312 Hotels in Mexico City
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    Avenida Paseo de La Reforma 439 | Colonia Cuauhtemoc, Mexico City 06500, Mexico
    011 52 55 5228 1818
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$ 675
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$ 675
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    Travellers' Choice award winner
    Traveller (502)
    Room & Suite (348)
    Dining (115)
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    Overview
    4.5
    1,044 reviews
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “butler service”(94 reviews)
    “diana restaurant”(27 reviews)
    “the king cole bar”(21 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5 Star Hotel
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    Contact Info
    Hotel website
    011 52 55 5228 1818
    Avenida Paseo de La Reforma 439 | Colonia Cuauhtemoc, Mexico City 06500, Mexico See on map
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,044)
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    All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowsthird floorhigh floorbeautiful roomfavorite hotel
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    1 - 5 of 693 reviews
    Reviewed yesterday
    Fantastic hotel!

    Known as one the best five star hotels in Mexico City, the St. Regis hotel Mexico City only offers the best… The hotel has an amazing location near trendy shops and restaurants yet remains pretty calming. It is impeccably decorated and the service was five...More

    Thank Stoffel1982
    Reviewed 1 week ago via mobile
    Breakfast at Diana

    Highly rated but disappointed. Chose $270 Eggs Benedict. Served with a cherry tomato, 2 TBS of beans and a potato like at McDonalds. Hollandaise overcooked-curdled. Tasted good. Great setting & ServiceMore

    Thank TJMexico
    Response from Horacio-olivares, Guest Relations Manager at The St. Regis Mexico CityResponded 1 week ago

    Dear Mr. TJMexico, Thank you for taking the time to let us know about your recent stay with us. We are very sorry to hear that your experience at Diana Restaurant wasn't as expected and we are already reviewing this matter with our F&B Director...More

    Reviewed 1 week ago via mobile
    Utterly disgraceful

    If you are considering staying here be aware that they charge approx $30 per night for the use of the Nespresso machine in your room. What 5 star hotel charge for coffee made in your room, by you. No butler service or special order. Just...More

    1  Thank Elvey
    Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago

    Dear Elvey, Thank you for taking the time to share your last experience with us. At The St. Regis Mexico City we take our guests' comments very seriously. We took a good note of your remarks on the way we operate our Nespresso machines and...More

    Reviewed 2 weeks ago
    A Contemporary Take on a Classic Luxury Hotel Experience: The St. Regis is a Rare Breed

    BACKGROUND This was our second visit to CDMX, the first being two years ago, when we stayed at the outstanding Four Seasons. This time around we chose the St. Regis, frankly, because it was quite a bit cheaper than the Four Seasons for our dates,...More

    2  Thank Beyond_YXU
    Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago

    Dear Beyond_YXU, Thank you for taking the time to write this wonderful review. It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel. Our aim is to offer the best service, and it includes receiving guests with the full...More

    Reviewed 2 weeks ago via mobile
    Excellent in many ways

    We booked here to celebrate our birthday. We expect great service and a great place. It didn’t fail us. Location is convenient and even if you want to take a bus 7 that circles the city, there’s a stop right opposite to the hotel ....More

    Thank LBBL_Linda
    Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago

    Dear LBBL_Linda, Thank you for taking the time to write your last experience with us. At The St. Regis Mexico City we are extremely happy to hear that everything was above your expectation; that our Concierge team created such a good impression, and you had...More

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    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Spa
    Free Internet
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Children Activities (Kid / Family Friendly)
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Hot Tub
    Heated pool
    Indoor pool
    Details
    Price range
    US$ 331 - US$ 770 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Business Hotel in Mexico City
    #3 Family Hotel in Mexico City
    #4 Romantic Hotel in Mexico City
    #6 Spa Hotel in Mexico City
    #11 Luxury Hotel in Mexico City
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$ 331 - US$ 770 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Business Hotel in Mexico City
    #3 Family Hotel in Mexico City
    #4 Romantic Hotel in Mexico City
    #6 Spa Hotel in Mexico City
    #11 Luxury Hotel in Mexico City
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (937) 937
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    Traveller (502)
    Room & Suite (348)
    Dining (115)
    Pool & Beach (22)
    Amenities (54)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
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    Questions & Answers
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    See all 21 questions
    ArchieTN
    14 April 2018|
    AnswerShow all 4 answers
    Response from Terry H | Reviewed this property |
    No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
    0
    Votes
    Beyond_YXU
    17 February 2018|
    AnswerShow all 6 answers
    Response from Maria Fernanda E | Property representative |
    All our rooms include The St. Regis Butler Service.
    1
    Vote
    Google Translation
    cupcakekitty
    21 December 2017|
    Answer
    Response from Rick S | Reviewed this property |
    I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
    0
    Votes
    1234567
    Room Tips
    "If a view is important to you, discuss your options with the front desk before being assigned your room."
    Read review
    "the higher the better !"
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    "If you are a frequent traveler, make sure you share your credentials"
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    "The Luxury Suites are incredible"
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