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The St. Regis Mexico City

Traveller (576)
Room & Suite (378)
Dining (122)
Hotel website
Avenida Paseo de La Reforma 439 Colonia Cuauhtemoc, Mexico City 06500 Mexico See on map
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
5 Star accommodation
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29 Oct30 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,093)
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All reviews butler service diana restaurant the king cole bar personal butler diana fountain infinity pool avocado pizza luxury suite rain shower four seasons paseo de la reforma steam room car service floor to ceiling windows third floor beautiful hotel turn down service
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1 - 5 of 728 reviews
Reviewed yesterday via mobile

We had an amazing weekend at the St. Regis. The staff was incredible kind, attentive and helpful until....... we left all of our luggage and shopping bags in the hotel lobby for the entire day, we picked the bags up late afternoon and switched to...More

Thank caitij
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded today

Dear caitij, Thank you for taking the time to write about your last experience with us. At The St. Regis Mexico City we take our guests' comments very seriously. We took a good note of your remarks on the way we operated the incident. We...More

Reviewed 2 weeks ago

I am going to preface this review by staying I stay at hotels 100+ nights a year. I usually at Marriott/SPG properties. This St Regis facilities was wonderfully marvelous. Beautiful rooms, good location, and the price is fair. However, the service was just ok. It...More

Thank ZRichardT
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 1 week ago

Dear ZRichardT, Thank you for taking the time to write about your last experience at The St. Regis Mexico City. We always try our best to offer a service with the high standards of a St. Regis and we work hard aiming to constantly pursue...More

Reviewed 2 weeks ago

St. Regis is known for their incredible level of service and guest care, and this hotel exceeded our expectations. Highlights: every single person you come into contact with during your stay is friendly, warm, and asks how they can help you. We got a room...More

Thank sushilover
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 2 weeks ago

Thank you for taking the time to write this wonderful review. At The St. Regis Mexico City, we are thrilled to hear that we exceed your expectations during your last stay with us. We pursue excellence in every aspect of our service and our staff...More

Reviewed 2 weeks ago

I used to live in Mexico City, and over the years, my spouse and I have visited often. We've enjoyed many of the city's top-class hotels, but this was our first stay at the St Regis. It will not be our last--overall, this is the...More

Thank JNechman
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 2 weeks ago

Dear JNechman, Thank you for taking the time to write this wonderful review. It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel. The St. Regis Mexico City is known to be located at the best address in Mexico...More

Reviewed 2 weeks ago

Sleeping rooms are great - big bathroom, sofa, great bed, comfortable, bigger than Four Seasons just down Reforma. However, they miss details. Internet is old and comes and goes and you enter the password in your phone ten times a day - be careful of...More

Thank Happy_on_the_road
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 2 weeks ago

Dear Happy_on_the_road, Thank you for taking the time to share your last experience with us. At The St. Regis Mexico City we take our guests' comments very seriously. We took a good note of your remarks on the way we operate the Internet connection and...More

View more reviews

The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away.

Hotel Amenities
Hotel class
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Contact Information
Hotel website
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
US$ 266 - US$ 804 (Based on Average Rates for a Standard Room)
Also Known As
the st. regis mexico city hotel mexico city
MexicoCentral Mexico and Gulf CoastMexico City
Traveller (576)
Room & Suite (378)
Dining (122)
Pool & Beach (26)
Amenities (54)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
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Restaurante Diana - The St. Regis Mexico City
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Questions & Answers
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11 September 2018|
AnswerShow all 3 answers
Response from 820frankmm | Reviewed this property |
I suggest emailing the hotel with your questions. Some at the desk are not totally fluent in English, so a phone call may be confusing. I have stayed in this hotel many times. All the bathrooms are consistently nice, so... More
22 August 2018|
Response from Lorenzo M | Reviewed this property |
Not sure because I didn't ask for one.
22 August 2018|
AnswerShow all 4 answers
Response from MariaFernandaE27 | Property representative |
Hello Gnvhedy. You can book your transportation (form airport to St. Regis and St. Regis through airport) through The St. Regis Concierge Department, and they also can give you different options for Formula 1 transportation... More
Room Tips
"All of the rooms are spectacular"
2 weeks ago
Read review
"I faced the side - not so pretty - ask to face the Diana fountain on Reforma."
2 weeks ago
Read review
"you can select small , small business or very classy luxury rooms , if you book the Saint Regis 2 month..."
3 weeks ago
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"Upper level....city view"
23 Aug 2018
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