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Mexico City Marriott Reforma Hotel

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964 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Northern Mexico, Mexico
Reviewed 3 days ago NEW

The hotel itself was outstanding. Kudos to Marriott Associate Giovanni Torres for his efficient service and sound advice. That kid will be hotel manager someday, you will see. The hotel bar and bar band were also great for a relaxing nightcap.

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Helpful?
Thank petercswanson
Miami, Florida
Reviewed 3 days ago NEWvia mobile

During this visit (5 nights) I visited the restaurant, fitness center and of course my room. All those were excellent. I probably enjoyed the fitness center way too much as one day I even arrived late for work after "over-relaxing" at the sauna and steam room (spotless by the way). Besides amenities, the personnel is amazing, very friendly and helpful....

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Helpful?
Thank Carlos_Pasos
Quito, Ecuador
Reviewed 4 days ago NEW

I am very please with this hotel, the location is real good, the breakfast buffet is very good, they serve many kinds of Mexican and international dishes. The concierge was very helpful with us, he helped us with taxis, tours, restaurant reservations and several recommendations.

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Helpful?
Thank jazchico
Albuquerque, New Mexico
Reviewed 6 days ago NEW

We recently had a 4 night stay at this property. We have Marriott Gold status and got an upgrade to an executive room with lounge access. The lounge is spacious with great service, has a complimentary cooked and continetal breakfast and a hearty evening offering (chicken, fish, pork and great salads) which serves as dinner. Alcoholic beverages are not included...

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Thank Gordon M
Reviewed 1 week ago NEW

The central location to many attractions was excellent. The hotel and amenities were very clear, up to date, the decoration was very chic and trend. Service was great! Attentive and knowledgeable. Special shout out to Giovanni Torres, doorman.

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Thank Eira C
Draper, Utah
Reviewed 1 week ago via mobile

I am very disappointed in the front desk staff and reception at this hotel. I am days away from being lifetime gold and they would not give me access to the lounge level. Rooms are OK. Location is alright.

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Helpful?
Thank Monroe M
Marriott_Reforma, Director General at Mexico City Marriott Reforma Hotel, responded to this review

Dear Monroe M: First of all we would like to thank you for sharing your experience. The procedures we have and apply, guarantee the quality and service you deserve. As a rule, access to our Executive Lounge is limited exclusively to our Gold & Platinum Members; the goal is to encourage Silver Members to reach higher levels and start enjoying...

A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

Wow, if you want to know what customer service should be like, you need to visit Marriott Reforma hotel. Not only is the hotel beautiful, with a great view in the VIP lounge, but the staff makes you feel at home. I would like to commend Moises from "piso ejecutivo", and especially Carlos López from concierge both showed us a...

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Helpful?
Thank A TripAdvisor Member
Marriott_Reforma, Director General at Mexico City Marriott Reforma Hotel, responded to this review

Dear Re: "AMAZING staff, nice hotel, great view!! " For us at Mexico City Marriott Reforma is a real priviledge to receive comments like yours. Thank you for taking the time to share them with us. We will read them during our daily briefing, as this motivates our entire staff to continue improving, Gracias! We are glad that you enjoyed...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Perfect location. Amazing staff who are very responsive to the guests. Excellent lobby and bar area. Rooms are very comfortable. Walking distance to shops, restaurants, parks, monuments, etc. US Embassy is located across the street.

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Helpful?
Thank No_reservations_guy
Marriott_Reforma, Director General at Mexico City Marriott Reforma Hotel, responded to this review

Dear No_reservations_guy: Thank you for sharing your experience with us; our goal is to satisfy your needs and surpass your expectations. We are happy to hear that our staff was helpful as this is exactly our commitment with every guest. We are pleased to know that our location was perfect for you and hope we can host you again in...

Charlotte, North Carolina
Reviewed 3 weeks ago

I will be traveling to Mexico City for business 2 times at least per year. And I always staying this hotel. Because the location of the hotel and the hotel environment is good. Also, the staff who is working in the hotel is very kinds and helpful too. Specially Carlos Lopez who is working in concierge department. Carlos is very...

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Helpful?
Thank Elsa W
Marriott_Reforma, Director General at Mexico City Marriott Reforma Hotel, responded to this review

Dear Elsa W: For us all comments from our loyal customers are much appreciated as this is what we work so hard for! Thank you for having us, as your preferred hotel; this motivates us to keep working hard to keep making memorable stays for our guests. We will recognize Carlos Lopez from Concierge Department for his hard work and...

Reviewed 3 weeks ago

Stayed in this hotel for Christmas. The room is great, the Reception can speak English pretty well so you will not any trouble. All of your requests will be solved by them smartly. I really appreciated for their hospitality while staying here. I received a Christmas present from the hotel on 25th morning. Everyone in the hotel were very kind...

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Helpful?
Thank Ngocson H
Marriott_Reforma, Director General at Mexico City Marriott Reforma Hotel, responded to this review

Dear Ngocson: Thank you for taking the time to share with us your comments; we really appreciate it. We are happy to hear that our staff fulfill your expectations and we are thrilled to hear you describing our rooms as “great” our staff “very kind and humble” and especially when you refer to the cost-benefit ratio of using our property...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: ₹ 8,667 - ₹ 18,904 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#8 Spa Hotel in Mexico City
#15 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Romantic Hotel in Mexico City
#28 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travellers.
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Questions? Get answers from Mexico City Marriott Reforma Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a executive room. We sayed Fri- Mon nights with Fri and Sat much cheaper. The hotel was filling up with business people by Tuesday.”
 of 5 bubbles 649GordonM, 18 Jan 2017 | Read review
“Room on the main street and upper level”
 of 5 bubbles ElsaW892, 29 Dec 2016 | Read review
“wear comfortable shoes, walking distance to many attractions”
 of 5 bubbles J3971UAdianeb, 12 Dec 2016 | Read review
“Any room is a good room here.”
 of 5 bubbles rafaelfW1118MQ, 29 Nov 2016 | Read review
“Ask for a room that is quiet and doesn't pick up much noise from the street--made my nights extra restful!”
 of 5 bubbles 257colleenb, 20 Nov 2016 | Read review
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