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Camino Real Guanajuato

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Camino Real Guanajuato
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330 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

When we arrived at the hotel, close to midnight, they didn't find our reservation. We were asked for the reservation number, and thank God we had it in an email. Then, the room they gave us, as we walked in, was occupied by another couple! It was a very uncomfortable and awkward moment. The bellboy ran out to get us... More 

Helpful?
Thank Pablo S
Las Vegas, Nevada
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 September 2016 via mobile

The pictures you see on trip advisor or deafly doctored when you come here and see the real location it's old needs to be painted the staff doesn't seem to really want to go out of their way to help you except valet we called for an extra pillow they said they had none! The hotel's empty and they couldn't... More 

Helpful?
Thank V f

Travellers are raving about these Guanajuato hotels

Santa Monica, California
Level Contributor
3 reviews
Reviewed 29 July 2016

I travel for work & I am a pretty relaxed traveler. I could have dealt with the 1.5 hour wait for the hotel to locate my reservation and give me my room. But it continued: My "non-smoking" room smells like an ashtray, so I ask for another one. No 2 had a moldy bathroom, some sticky whatever on the floor,... More 

Helpful?
Thank Moloco
Level Contributor
4 reviews
Reviewed 26 July 2016 via mobile

The location is close to city centre and taxi service is necessary for most trips. Staff is friendly and will usually be able to find someone that speaks English to help you. Rooms and service are good. The restaurant has lots of staff but service is slow and food is often cold when it arrives.

Helpful?
Thank Keith W
San Diego, California
Level Contributor
11 reviews
Reviewed 22 July 2016

Well appointed, service was reasonable, food was surprisingly very good. The tortilla soup was outstanding. Rooms facing the east side of the tower are a bit noisy (road noise), bed linens getting a bit tired, but all in all a good experience. Beautiful gardens, nice pool.

Helpful?
Thank ttolman
Houston, Texas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2016 via mobile

My family and I stayed here 12-15 July, enough time to get a good feel of the city of Guanajuato and Hotel Camino Real. The hotel itself is average, nothing compared to the vibe, mystery and passion you can feel everywhere you go in this beautiful city. The front desk employees do their job right but that's it, it's just... More 

Helpful?
Thank FdK_traveler
Mexico
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 July 2016 via mobile

This hotel is absolutely amazing! The rooms are very spacious and clean and the beds are so comfy. The staff is very friendly and always eager to help. They offer parking lot for a small fee. The only inconvenience is the hotel is located about 15 minutes walking from downtown but it's always a police officers nearby so it's safe.... More 

Helpful?
Thank alexx madrid
Lima, Peru
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 July 2016

This is an hacienda type hotel with a modern touch, great architecture. The room was very nice, comfortable. The service was ok though, it could be better. It has free wifi but you have to pay for daily parking.

Helpful?
Thank JN1588
Milford, Connecticut
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2016

Terribel service. The hotel was empty. The bar was closed so I asked at the restaurant for aglass of wine to take to the lobby. The cashier gave me attitude and the server took 10 minutes to bring a glass of wine. Then i asked for a second glass. after 10 minutes the server provided a 1/3 glass of wine.... More 

Helpful?
Thank DeanaPa
Queretaro, Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 June 2016

Once an "Hacienda", beautifully transformed into a hotel of one of the best Hotel chains in México, great architecture and design, still the Camino Real brand is not quite reflected. Location is great, just 12 - 15 minutes to downtown walking! The room was ok, you would expect slight better accommodations, the service definitely could improve.

Helpful?
Thank EdgardoG777
Ana L, Director General at Camino Real Guanajuato, responded to this review

Good Morning! Before anything, let us show our appreciation taking the time to send us your comments about your recent experience in this, your hotel, Camino Real Guanajuato. Here in Camino Real, we strive to achieve the absolute satisfaction of our guests fulfilling their needs during their stay so please know that we commit to change and improvement when necessary.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Camino Real Guanajuato is located in one of Guanajuato's most beautiful haciendas "San Francisco Javier" with beautiful garden and a pool, 155 rooms includes Deluxe rooms, Juniors, Master and a Presidential Suite. La Huerta Restaurant center piece is a 16ht century chapel is open from 06:00 to 23:00 hrs from Monday to Sunday, also we offer 24 hours Room Service. We have meeting rooms and facilities for banquets until 380 persons. Swimming pool and children pool is open from 08 to 20 hrs. Is located at 10 minutes from the main attractions of the city's Historic Center like Alhondiga de Granaditas, Teatro Juarez , Mercado Hidalgo and Museo de las Momias. ... more   less 

Additional Information about Camino Real Guanajuato

Address: Alhondiga 100 | Col San Javier, Guanajuato 36020, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range: ₹ 5,677 - ₹ 9,165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Guanajuato 3.5*
Number of rooms: 155
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Also Known As:
Camino Real Guanajuato Hotel Guanajuato
Camino Real Hotel Guanajuato
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Questions & Answers

Questions? Get answers from Camino Real Guanajuato staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
  • Bathroom mold
  • Bathroom mold
  • Bathroom mold
 of 5 bubbles Moloco, 29 Jul 2016 | Read review
“If in the 'tower' select a room facing the garden and not facing the road in the back (east).”
 of 5 bubbles ttolman, 22 Jul 2016 | Read review
“Terrible service!!!”
 of 5 bubbles DeanaPa, 27 Jun 2016 | Read review
“Stay in town. You had to take a taxi every time you wanted to go in to town.”
 of 5 bubbles debr0bf, 16 Oct 2015 | Read review
“1018 great views and room and 1017 great room with views of the city and a patio if you can climb stairs..”
 of 5 bubbles MonicaNepomnaschy, 18 Jul 2015 | Read review
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