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Hotel Suites Mexico Plaza

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Traveller (32)
Room & Suite (18)
Dining (6)
Overview
  • Excellent17%
  • Very good43%
  • Average23%
  • Poor10%
  • Terrible7%
21 Jun 2018
““Very disappointed “”
10 Mar 2018
“If you like cheap hostels, you'll love this place”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
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1 - 5 of 23 reviews
Reviewed 22 June 2018 via mobile

I don’t recommend this place to anyone for sanitary reasons, the bed sheets were marked with pen and didn’t look clean , the washroom was the worst part, I am sharing some photos. I wish I read something like this before.More

Thank Deaquaterra
Response from CarlosQH, Gerente at Hotel Suites Mexico PlazaResponded 23 June 2018

Thanks for your comments, we want to apologize about the situation that you gone trough on your stay with us, there is not excuses. It doesn´t show our commitment with our guests and make us feel so shame with all of you. We are going...More

Reviewed 11 March 2018

Just the facts: a sewer stench arose from the shower drain 27 by 7 and filled our room with foul odors; the room seemed very dirty and poorly cleaned; our bed was "short-sheeted" and had a bottom sheet that covered only half of the mattress...More

Thank OnTheRoadAgainsk
Response from CarlosQH, Gerente at Hotel Suites Mexico PlazaResponded 7 May 2018

Thanks for your comments, we apologize for the inconveniences that you experienced through your stay in our Hotel. We will work to find a solution to each one.

Reviewed 6 September 2017

We stayed at the Hotel Suites Mexico Plaza on vacation. We booked two suites that included breakfast. When we checked into our room, the room was very dirty. There was hair on the chairs and it looked like it wasn't even cleaned. When we went...More

Thank Rick D
Response from CarlosQH, Gerente at Hotel Suites Mexico PlazaResponded 10 September 2017

Thanks for your comments. We apologize about the situation that you experienced with us. Cleaning is th main characteristic that we should make sure to offer. About breakfast, is unacceptable no to offer an option to our clients. We are working on all this issues...More

Reviewed 27 May 2017

My dad had some doubts when he heard the price and location of this hotel, but he was surprised as soon as we arrived there. This hotel welcomes you with a smiley staff and a lobby with a nice environment. The rooms are very spacious,...More

Thank Lilirogz
Response from CarlosQH, Gerente at Hotel Suites Mexico PlazaResponded 1 June 2017

Thanks a lot for your comments about us. We got a strong commitment to keep improving our facilities and service. Hopefully we'll see you again in our lovely city.

Reviewed 27 November 2016

The room was clean and fairly spacious, and it was clean. The shower in the bathroom could use some tile cleaner, however. Also, the water didn't drain properly but not because the drain was slow--the drain seemed to be higher than the floor. There was...More

1  Thank CONAIRAA
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 42 - US$ 100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 42 - US$ 100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Photos
Traveller (32)
Room & Suite (18)
Dining (6)
Family and Play Areas (1)
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Questions & Answers
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Room Tips
"None that I saw or heard about"
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"We had two rooms on the first floor, one facing the front, shopping center, and one facing the interior, with..."
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