We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 55 hotels in Guanajuato

Hotel Gran Plaza & Convention Center

154 reviews
Save
Traveller (21)
Room & Suite (20)
Dining (3)
Overview
  • Excellent29%
  • Very good25%
  • Average22%
  • Poor13%
  • Terrible11%
2 weeks ago
“Good hotel for rest in the nights!”
21 Jul 2017
“Should have paid attention to bad reviews”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (154)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
22 results
Traveller rating
3
3
6
6
4
Traveller type
Time of year
LanguageEnglish
3
3
6
6
4
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 22 reviews
Reviewed 2 weeks ago via mobile

Everything ok, just the WiFi doesn’t has enough range! The rooms are very comfortable, the swimming pool it’s great, the elevator works fine, the restaurant smells good, the parking is not that spacious but it can allow to park your vehicle.

Thank Daniel C
Reviewed 22 July 2017

We focused more on the good reviews than the low scores. What a mistake. As other reviews tell you, do not be fooled by the lobby of this place. There is nothing charming about the rooms. They are OLD. The bed was too worn out,...More

Thank Wintermax
Reviewed 23 May 2017

We have a video showing the front desk receptionist giving a copy of our room key card to a guy who robbed us a few hours later. It was a carefully planned robbery. The thief pretended to be a newspaper reporter the day before and...More

2  Thank ScottTaiwan
Reviewed 21 May 2017

Since the entrance the team is not prepared to handle large groups, we were part of a big competition team and the hotel staff couldn't handle the situation in several ways. check in was very slow and once we were taken to our room it...More

Thank castrorar
Reviewed 29 December 2016

I was shocked to begin with when I saw how poorly maintained the room was to begin with... The light switch is half opened up with wire exposed. Lighting was not sufficient at all. I felt like I'm almost walking in the dark. What's even...More

Thank Crystal W
Response from Gustavo A, Director Comercial at Hotel Gran Plaza & Convention CenterResponded 30 December 2016

Dear Crystal We appreciate your comments that will help us take corrective action. We regret that your stay with us was not pleasant and we would appreciate a vote of confidence to return with us and so we can take care of you deserves regards

View more reviews
PreviousNext
12345
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$ 41 - US$ 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 41 - US$ 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (21)
Room & Suite (20)
Dining (3)
Pool & Beach (3)
Hotel & Grounds (31)
Bathroom (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from Hotel Gran Plaza & Convention Center staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"If you must book, do not leave valuables in the room."
Read review
"could seem as a competitive rate but once you use it actually is a expensive one."
Read review
"View first before deciding."
Read review
"Rooms near the front of the hotel back on to the main road and are the noisiest"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite