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The Westin Guadalajara

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The Westin Guadalajara
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473 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Guadalajara
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Showing 269: English reviews
San Jose, California
Reviewed 13 November 2016 via mobile

This Hotel is underrated! The staff was great, very helpful and friendly. The Hotel is Pet friendly! They even brought our dog Isabella her own "Heavenly " bed and food & water dish. The "Grill & Vine" an upscale restaurant on the 2nd floor was a pleasure surprise! After traveling all day we arrived late afternoon. To tired to go...

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Helpful?
Thank JillP1000
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear JillP1000, Thank you so much for your comments and for letting us be your hosts during your last stay in the city. We are glad to know that you and Isabella had a delightful stay in the hotel. It is our goal to to reach our guest’s expectations and to offer them the Westin Experience that they deserve it’s...

Newport Beach, California
Reviewed 7 November 2016

I came here with guests for my destination wedding. I had a decent experience here. Some of my guests had problem checking into their rooms. Below are my pros and cons. Pros: + Clean + Nice decor - consistent with other Westin hotels + Near Convention Center, Plaza del Sol, etc. + Fast and easy Wifi Cons: - Service can...

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1Thank Peter C
WestinGuadalajara, Manager at The Westin Guadalajara, responded to this review

Dear Peter, Thank you so much for letting us be your hosts in such a special date, we are glad to hear that the cleanness, location and the hotel’s facilities reached your expectations; for us it is a priority to give you the Westin Experience that you deserve. Thank you for your comments about the inconveniences that other guest had...

Red Lodge, Montana
Reviewed 3 November 2016

Very nice hotel. Good workout facility, great breakfast, location of property also good. Room very comfortable with a spacious bathroom. Minor complaint was water for shower could have been hotter. Staff was extremely courteous.

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Helpful?
1Thank BlueSpruceranch
WestinGuadalajara, Manager at The Westin Guadalajara, responded to this review

Dear BlueSpruceranch, Thank you for choosing The Westin Guadalajara as your host during your last visit to the city. We are happy to see that you have enjoyed your stay, for us it is very important to achieve our guest’s expectations. Thank you very much for your comments about the water temperature, we will follow up with your recommendation with...

Miami, Florida
Reviewed 1 November 2016

This is the preferred hotel we stay at any time we visit the city for business and it has become a sort of comfort to me. Sometimes we will be out all day around two hours away from the hotel so whenever we make it back for the night it is almost like returning home and being able to unwind....

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1Thank GiftedWhenLifted
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear GiftedWhenLifted, First of all we are so glad to hear that you visit us every time you come to the city, thank you so much for your loyalty, certainly we hope to be your home away from home and I am very motivated to see that we have accomplish that. We are happy to know that our Westin Work...

Tomball, Texas
Reviewed 31 October 2016 via mobile

I booked the hotel through Orbitz where you can see my full review. The staff was always friendly but they certainly need to work on the details! The hotel needs concierge training and cleaning staff supervisors who either care about their jobs or are more detailed oriented. They did not have a good map, list of best restaurants or know...

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Helpful?
Thank jcolson79
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Jcolson79, Thank you for letting us to be your host during your visit to the city of Guadalajara and also for sharing with us your feedback. We are sorry to hear that your experience was not what you expected, I am personally working with the areas involved with this situation, your opinion is very important to us to improve...

Miami
Reviewed 28 October 2016

First time in GDL and the Westin was the perfect home for a 3-day, 2-night stay. The service is sublime - so attentive, friendly and professional. The food was terrific, from the on-property restaurant Grill & Vine (breakfast buffet is excellent) as well as the room service options (highly recommend the beef carpaccio and tuna tostadas). Topnotch wifi too. Heading...

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Helpful?
Thank Gracia L
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Gracia L, Thank you so much for choosing us to be your host, It was our pleasure to be your home for a few days. Also we would like to thank you for taking the time to share your experience with us through the Trip Advisor community. I am very pleased to hear that your stay was renewing and...

New York City, New York
Reviewed 24 October 2016

You won't find a hotel with better accommodations, interior design, bar, etc in this town. I used to love this hotel until this late stay. Unfortunately at my arrival the front desk offered me an upgrade stating they would move me to an upper floor to enjoy a quiet atmosphere and a better view plus free internet & breakfast for...

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Helpful?
Thank jul i
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Jul i, First of all I would like to thank you for sharing with us your opinion about your most recent stay with us. Your feedback is really important for us because it helps us to identify and work in our opportunity areas. I apologize for the inconveniences that you had at our property, our goal is to provide...

Reviewed 9 October 2016 via mobile

Stayed at Westin for Business all was well it was a great stay. It was a great idea for me to Add breakfast when booking it was well worth it. The breakfast had good selection and provided a good start to the day. Good bed, clean and easy checkin. Price was good for the room booked.

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Helpful?
Thank TrueSaya
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear TrueSaya, We want to offer you our thanks for selecting us during your visit to Guadalajara and for sharing your experience with us through to the Trip Advisor Community. It is such a great news to see that you enjoyed our breakfast and that you found it very complete and helped you having an energizing start. I am pleased...

Los Angeles, California
Reviewed 6 October 2016 via mobile

The Westin is a great hotel. The staff was friendly, the rooms extremely clean. I had the buffet for breakfast and it was delicious. I would highly recommend it and will stay there for future visits to Guadalajara.

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Helpful?
Thank Ernesto D
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Ernesto D, Thank you for letting us be your host during your visit to the city. We are pleased to know that you had a renewing experience in every aspect of your stay. For us to provide you with a dedicated service is a priority, we are happy to see that you enjoyed your room and our breakfast inspired...

Washington, D.C.
Reviewed 3 October 2016

Great staff, comfortable quiet rooms (heavenly beds), excellent food (especially the breakfast buffet), close to shopping district, fun bar, ease of access to convention center, free wifi. And many many other things.

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Helpful?
Thank Mistercosmo
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Mistercosmo, Thank you so much for sharing your experience with us through the Trip Advisor Community. I am so glad that you enjoyed every aspect of your stay such as our dedicated service and our heavenly beds designed to provide you the rest that you deserve. Our breakfast buffet displays a selection of superfood with healthy energetic items and...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: ₹ 6,474 - ₹ 22,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer to take the top floor corner rooms facing the city and not the back side towards the airport. They have a fantastic view of the city.”
 of 5 bubbles someshs931, 4 Mar 2017 | Read review
“If u have no status, ask for 20th floor.”
 of 5 bubbles jimmyc978, 17 Jan 2017 | Read review
“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • Avoid room 2002
  • Close to staff circulation that is doing their job to serve
  • The last floor is the staff hang out across the presidential suite
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
5 of 5