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The Westin Guadalajara

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450 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Reviewed 3 days ago NEW

Good location if you are attending the expo conference that is across the street. Room is spacious and clean, good wifi service. Room service food was good and fast. They should clean windows from the outside more often.

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Helpful?
Thank Jesco74
Reviewed 1 week ago NEW

Stayed here for 3 nights and loved it. Everything you would expect from a Westin. Breakfast was really good but the options in the hotel restaurant for dinner leave a little to be desired. There are several restaurants within a 5 - 10 minute UBER ride which are much better for dinner. As far as the hotel great rooms, great...

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Thank Scott H
Bloomington, IN
Reviewed 1 week ago

I went to a wedding on Guadalajara of a family friend and it was great, not at this hotel but if it had been it would have been fantastic. Professional serves and good people who only want to please. The room was big and clean, the marble floors were great and the beds were comfortable. The food is all healthy...

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Thank sanjuani12
Houston, Texas
Reviewed 2 weeks ago via mobile

It was just ok.. pictures on website are better than actual place. Light bulbs burn out and tv not working . Call down to desk, but nobody came up to fixes. Simple call would of been nice. Hotel needs good cleaning

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Thank Sherri L
Reviewed 2 weeks ago via mobile

A really easy option. For a business traveler who wants an easy, efficient, dependable experience. Great rooms. Helpful, quick, knowledgeable staff. Starbucks where you can get a decent iced green tea. Restaurant has a nice variety of dishes. Clean, modern.

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Helpful?
Thank Dalyan J
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Dalyan, Thank you for choosing The Westin Guadalajara as your host during your last visit to the city. We are glad to see that we had reached your expectations and you had enjoyed the service at the Grill & Vine restaurant. We look forward to receive you very soon again. Kind regards!

Lexington,Ky
Reviewed 3 weeks ago

Big an spacious rooms , Clean & Safe . The only bad news they charge you for parking your car and have only one Restaurant . Wifi is good. I really recomend these hotel for business. The hotel need to improve the dinner menu maybe with some grill dinner at the terrace.

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Helpful?
Thank EdgarLexington_Ky
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Edgar Lexington, First of all thank you for visit The Westin Guadalajara during your last visit to the city. We are glad to see that you had enjoyed your stay and the our rooms fulfilled your expectations. Thank you so much for your comments and recommendations regarding the parking and the dinner menu. We assure you that we will...

San Pedro Garza Garcia, Mexico
Reviewed 3 weeks ago via mobile

We stayed a couple of days at this wonderful hotel and we were surprised by their attitude towards service. Staff were really interested on our satisfacton. We were given an upgrade and the rooms are really nice.

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Helpful?
Thank Luis P
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Luis, P Thank you for letting us have you during your last visit to the city. We are glad to see that you received the service that you deserve and that you had enjoyed your stay. We look forward to seeing you soon again. Kind Regards!

San Jose, California
Reviewed 3 weeks ago via mobile

This Hotel is underrated! The staff was great, very helpful and friendly. The Hotel is Pet friendly! They even brought our dog Isabella her own "Heavenly " bed and food & water dish. The "Grill & Vine" an upscale restaurant on the 2nd floor was a pleasure surprise! After traveling all day we arrived late afternoon. To tired to go...

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Helpful?
Thank JillP1000
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear JillP1000, Thank you so much for your comments and for letting us be your hosts during your last stay in the city. We are glad to know that you and Isabella had a delightful stay in the hotel. It is our goal to to reach our guest’s expectations and to offer them the Westin Experience that they deserve it’s...

Newport Beach, California
Reviewed 4 weeks ago

I came here with guests for my destination wedding. I had a decent experience here. Some of my guests had problem checking into their rooms. Below are my pros and cons. Pros: + Clean + Nice decor - consistent with other Westin hotels + Near Convention Center, Plaza del Sol, etc. + Fast and easy Wifi Cons: - Service can...

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1Thank Peter C
WestinGuadalajara, Manager at The Westin Guadalajara, responded to this review

Dear Peter, Thank you so much for letting us be your hosts in such a special date, we are glad to hear that the cleanness, location and the hotel’s facilities reached your expectations; for us it is a priority to give you the Westin Experience that you deserve. Thank you for your comments about the inconveniences that other guest had...

Red Lodge, Montana
Reviewed 5 weeks ago

Very nice hotel. Good workout facility, great breakfast, location of property also good. Room very comfortable with a spacious bathroom. Minor complaint was water for shower could have been hotter. Staff was extremely courteous.

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Helpful?
1Thank BlueSpruceranch
WestinGuadalajara, Manager at The Westin Guadalajara, responded to this review

Dear BlueSpruceranch, Thank you for choosing The Westin Guadalajara as your host during your last visit to the city. We are happy to see that you have enjoyed your stay, for us it is very important to achieve our guest’s expectations. Thank you very much for your comments about the water temperature, we will follow up with your recommendation with...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: ₹ 5,159 - ₹ 22,402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • The last floor is the staff hang out across the presidential suite
  • Close to staff circulation that is doing their job to serve
  • Avoid room 2002
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
“Higher floors for a quieter experience.”
 of 5 bubbles Musqat, 6 Sep 2016 | Read review
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