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Hotel Portonovo Plaza

131 reviews
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Traveller (17)
Room & Suite (10)
Dining (5)
Overview
  • Excellent27%
  • Very good41%
  • Average20%
  • Poor7%
  • Terrible5%
5 Aug 2017
“Misleading Quality Standards”
21 Apr 2017
“No frills, close to everything place to shack up!”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)Write a Review
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JPMiles / Payback Arrow
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11 - 14 of 14 reviews
Reviewed 10 April 2014

This hotel is simple, yet clean and well-maintained. The staff members are helpful and attentive. Breakfast is well-stocked and served from 7:00 AM, until almost noon. The hotel is located within walking distance of the historic district, the mariachi district and the mercado de San...More

Thank Axlmaggie
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 12 April 2014

We sincerely appreciate the time you took to review our little great hotel! It was our pleasure to have you over, and we wish we will have the opportunity to accommodate you soon enough. Thank you for such nice comments!

Reviewed 6 February 2014

Located on the fringe of downtown Guadalajara, we were close enough to walk everywhere which was convenient. The hotel was nice, the room was a decent size and clean, but the room had a stale smell of smoke. The breakfast buffet was good and overall...More

1  Thank SydScott
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 10 February 2014

Thank you very much for your kind review. We will definitively pay close attention to guests smoking in the rooms, it is forbidden and we will take better measures to enforce such rule. Thank you for pointing it out. Please feel free to come back...More

Reviewed 7 September 2013

At 400 pesos a night this is an excellent deal. We stayed a Sunday night and came back the following Thursday night. The rooms are extremely clean and modern looking and very pleasant. The staff is helpful and nice. The hotel is located about five...More

4  Thank Boursay
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 10 September 2013

Thank you for taking the time to review our beautiful hotel! We enjoyed having you over and we sure hope to have you come back again!

Reviewed 9 March 2013

I pricelined this hotel in the GDL in March 2013 and wished I could have been elsewhere. The best thing about it was the price (Priceline offered it as an express deal - 3.5 stars for $33 plus tax). That was crazy low so I...More

5  Thank TitanShane
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 10 March 2013

This property was totally renewed and fully refurnished in 2011, including the tile in the rooms. Our beds are orthopedic but we are sorry to hear you found them hard to sleep on. We agree with you, the City of Guadalajara hasn't done its part...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Room Service
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 29 - US$ 45 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Guadalajara
#15 Romantic Hotel in Guadalajara
Room types
Non-Smoking Rooms
Details
Price range
US$ 29 - US$ 45 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Guadalajara
#15 Romantic Hotel in Guadalajara
Room types
Non-Smoking Rooms
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Traveller (17)
Room & Suite (10)
Dining (5)
Business Centre & Event Rooms (4)
Questions & Answers
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Erin T
9 April 2015|
AnswerShow all 2 answers
Response from Patricia A | Property representative |
Hello! There are no safes in the rooms but, you can ask front desk to keep your valuables and we will put them in a very safe place, and make them available anytime you need them. Thank you!
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12
Room Tips
"Avoid the front of the hotel, construction on the main avenue can get noisy"
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"make sure to get a room off the main road"
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"Bring earplugs and your own pillow!"
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"ask for a room with lots of natural sunlight! i prefer my rooms that way!"
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