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Hotel Riu Plaza Guadalajara

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Hotel Riu Plaza Guadalajara
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811 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Plaza Guadalajara
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Showing 286: English reviews
Reviewed 17 November 2016 via mobile

I stayed in it for a week, was nice and affordable for a 5 star hotel. Rooms are nice and spacious , breakfast is good and lots of variety there. Nice and friendly staff It is located near the center in a safe area , 5-10 mins to the touristic center and the famous cathedral in Guadalajara

Thank Abdelrahman A
Reviewed 16 November 2016 via mobile

I stayed for only one night, room looked very nice, all the hotel has a good looking, personnel very good, super fast, which is great for a late check in after a long business day, however next day in shower I found hair in the walls, not mine of course....totally unacceptable... disgusting and then I felt that feeling that I...

Thank Ceciliadomon
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara, responded to this review

Dear guest, Thank you very much for choosing our hotel for your trip to Guadalajara. We welcome all constructive criticism, as it helps us to improve in the future. We apologize for the failure to meet your expectations regarding the room cleaning. In order to guarantee a maximum level of comfort our staff is constantly trying to keep our property...

Merida, Mexico
Reviewed 13 November 2016 via mobile

The room I had was uncomfortably cold. No matter how I adjusted the thermostat, including turning it off, the room had a chill to it. I asked for a bathrobe to keep warm and I was told that they don't have that service. I thought that the food was good and the employees were friendly but the overall experience was...

Thank callejera
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Reviewed 11 November 2016 via mobile

This hotel is relatively new, spacious, the room I got, which was A standard room falls more on the small but confortable size. Ir was a little too cold for me, and I could not find an blanket. The bed only had sheets. The breakfast was included and very good , with a lot of choices, a d very good...

Mexico City, Mexico
Reviewed 4 November 2016

Upon arrival at the property youre received by nice staff, and a very nice lobby. If you can get an upgrade to the suites on the 31st and up floors, facing the bridge behind the hotel. The views are amazing, and the rooms are well appointed. Internet, room service, gym and pool work just fine, and the rooms are nicely...

Thank lforest
Bedford, Texas
Reviewed 1 November 2016

This hotel was one of the best hotels, I had been, the location the rooms big and a great view of the beautiful city of Guadalajara, the pool had music and the food is great, a bit of windy but you enjoy the great weather of Guadalajara excellent for business or pleasure and the restaurants offer a large variety of...

Thank Helmut123
Toronto, Canada
Reviewed 24 October 2016 via mobile

Great hotel with great amenities. Solid gym. Beautiful outdoor pool with bar service. Spa where we had great massages and a steam. Breakfast buffet was great and very affordable. You can see the hotel from almost anywhere in town as its the tallest building in the city. Bikes for rent right outside. Fun night spot in the hotel lobby bar.

1Thank James-RJM
Reviewed 20 October 2016 via mobile

Excellent hotel. Great service, rooms and staff. Tue and Fri are Salsa dancing nights in the lobby. Great for people watching. Pool and associated area is top class. Fitness suite is large and well equipped. One of the best I have seen in a hotel

Thank David M
Reviewed 19 October 2016 via mobile

Thia hotel is the best in Guadalajara. Its amazing. Wonderful views. Excelent staff and excelent restaurant. We had for breakfast buffet and everything so delicious. Spacious bedrooms. And comfortable beds.

Thank xanda26
New York City, New York
Reviewed 17 October 2016

The hotel is not in the city centre but it is an excellent jumping off point for a trip down town, to Tlaquepaque, Tonala and just 30 minutes from the airport. The service was excellant particularly from the bell staff who were always quick to get a cab and check the pricing as well as a wink or a nod...

Thank Pandora_is_Eve

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Riu Plaza Guadalajara

Address: Av. Lopez Mateos, 830 - Fracc. Chapalita | Guadalajara - Jalisco, Guadalajara, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: ₹ 5,297 - ₹ 12,491 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Plaza Guadalajara 4.5*
Number of rooms: 550
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Guadalajara
#5 Luxury Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
#16 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Plaza Guadalajara staff and other travellers.
9 questions
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Brooklyn, New York
5 months ago
Guadalajara, Mexico
San Felipe, Mexico
over a year ago

See all questions (9)

Questions? Get answers from Hotel Riu Plaza Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For lessor costs you can get a room with 2 Xl twin side beds.”
 of 5 bubbles LindaD_NorthCornwall, 19 Feb 2017 | Read review
“higher floor has a great view of the city.”
 of 5 bubbles S7077II_, 14 Feb 2017 | Read review
“Very tall hotel. The higher the floor the better the view..”
 of 5 bubbles I9164CLmarkr, 13 Feb 2017 | Read review
“take above 5th floor”
 of 5 bubbles OSCALGOR, 31 Jan 2017 | Read review
“Go higher for a better view of the city.”
 of 5 bubbles 96melissav, 30 Jan 2017 | Read review
5 of 5