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All reviewstallest buildingbreakfast buffet isgreat hotelbusiness triproom servicebusiness or pleasurehotel is modernrooms are largehotel barsteam roommini barbusiness hotelhigh floorchecking infree internetcentral locationenjoyed my stay
I booked online a king room with breakfast for 10,300 pesos for 1 week as a Riu Class member and was told it would take 72 hours for a confirmation. After 72 hours, I heard nothing and emailed again. A manager on duty said he...More
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 6 October 2017
Thank you for taking the time to give us your feedback and for expressing your concerns.
We would like to clarify that we always try to accommodate our guests' request upon availability. As clearly stated on our website during the booking process, your...More
I was originally booked for 4 nights but my team wanted to take me to lucha libre ... was bummed because they were sold out for the 5th night online. So I booked the 5th night in the Hilton because I prefer the Riu enough...More
Huge rooms, modern design, good bed. I really like Riu plaza is a great hotel, lobby bar is a great option if you don't want to go outside. Wednesday they have "mariachi" at the bar, Thursday a good rock band play music in English and...More
We enjoyed our one week stay at Riu, the staff is very friendly, our room had a great view of the city. The breakfast buffet is really good and everyone there is very helpful. We had access to the executive lounge where you can get...More
The hotel is modern, well decorated, comfortable. The rooms are spacious and clean. The pool and pool area is nice and convenient. The staff is friendly. There are taxes on top of the amount you see when you book online so be careful since the...More