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Hotel Riu Plaza Guadalajara

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Traveller (780)
Room & Suite (246)
Dining (58)
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Overview
  • Excellent55%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible5%
Travellers talk about
“tallest building”(15 reviews)
“great hotel”(31 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Riu Plaza Guadalajara
Special Offer: Book now with 5% off!
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Offers from Hotel Riu Plaza Guadalajara
Special Offer: Book now with 5% off!
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)
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Traveller rating
164
129
24
12
13
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164
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All reviewstallest buildingbreakfast buffet isgreat hotelbusiness triproom servicebusiness or pleasurehotel is modernrooms are largehotel barsteam roommini barbusiness hotelhigh floorchecking infree internetcentral locationenjoyed my stay
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21 - 25 of 342 reviews
Reviewed 3 October 2017

I booked online a king room with breakfast for 10,300 pesos for 1 week as a Riu Class member and was told it would take 72 hours for a confirmation. After 72 hours, I heard nothing and emailed again. A manager on duty said he...More

Thank GingerinMexico
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 6 October 2017

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We would like to clarify that we always try to accommodate our guests' request upon availability. As clearly stated on our website during the booking process, your...More

Reviewed 24 September 2017 via mobile

I was originally booked for 4 nights but my team wanted to take me to lucha libre ... was bummed because they were sold out for the 5th night online. So I booked the 5th night in the Hilton because I prefer the Riu enough...More

Thank David E
Reviewed 23 September 2017 via mobile

Huge rooms, modern design, good bed. I really like Riu plaza is a great hotel, lobby bar is a great option if you don't want to go outside. Wednesday they have "mariachi" at the bar, Thursday a good rock band play music in English and...More

Thank Manolation01
Reviewed 6 September 2017

We enjoyed our one week stay at Riu, the staff is very friendly, our room had a great view of the city. The breakfast buffet is really good and everyone there is very helpful. We had access to the executive lounge where you can get...More

1  Thank crisb
Reviewed 15 August 2017 via mobile

The hotel is modern, well decorated, comfortable. The rooms are spacious and clean. The pool and pool area is nice and convenient. The staff is friendly. There are taxes on top of the amount you see when you book online so be careful since the...More

Thank Roaming_user
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 76 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 76 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (780)
Room & Suite (246)
Dining (58)
Pool & Beach (33)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Questions & Answers
Ask a question
mikeShellyzihua
7 March 2018|
AnswerShow all 6 answers
Response from Cajun119 | Reviewed this property |
They are not even customer friendly! STAY AWAY
0
Votes
Marilyn B
25 January 2018|
AnswerShow all 9 answers
Response from 908gracielal | Reviewed this property |
Never. I have been in another hotels in Guadalajara with dirty carpets or a moldy smell on the hallways. But here, I didn't smell or see dirty carpets. Rooms very clean and a wonderful service.
0
Votes
GingerinMexico
15 September 2017|
AnswerShow all 8 answers
Response from Ninion | Reviewed this property |
Hi, Yes they have many channels in English.
1
Vote
Room Tips
"ice machines are not located on every floor if this is something that is important to you"
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"High Floor, corner rooms are Huge"
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"Definitely higher floors are best"
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"It would be good if you can get a room in floors 24 and above"
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