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First and most major issue: I had reserved the room in advance with a company credit card, and thought the room was paid for. Upon arrival, the card had not been charged, and after FOUR DAYS of back and forth with management and reservations, they...More
Thank Heidi A
Response from Norma M, Guest Relations Manager at Holiday Inn Guadalajara SelectResponded 19 November 2015
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
I ended up with a room on the Executive floor as it was around $10 more. The room itself was huge, an extra big bathroom and lots of space to relax or to work at the desk. The room was furnished quite simply but was...More
Response from Norma M, Guest Relations Manager at Holiday Inn Guadalajara SelectResponded 18 November 2015
Thank you for sharing, it is sincerely appreciated. The first purpose has been achieved giving a great space to relax and work.
We hope to have you soon.
It works great for my work plan while being at Guadalajara, I had stayed there more than 40 nights last two years because is in the middle of the way to every place I need to be.
No matter what rooms had being updated, Bathrooms...More
Response from Norma M, Guest Relations Manager at Holiday Inn Guadalajara SelectResponded 30 September 2015
Thank you for your kind review, location is very important fortunately we have a great one. We still working on refreshing our facilities, thank you for notice our recent updated brand now as Holiday Inn Guadalajara Select.
We definitely will be working in this areas...More
I will try to be kind
Day One - AC does not work in bedroom. They claim it is because the room faces west and gets very warm in the afternoon. They give me another room on day two
Day two - once my business...More
Response from Norma M, Guest Relations Manager at Holiday Inn Guadalajara SelectResponded 29 September 2015
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate the comments you kindly share with us and definitely will forward to our team so we can correct them.
Intercontinental Hotels Group provides very high standards; we...More
Great location, very spacious rooms, staff was extremely attentive, wifi was really good anywhere and breakfast was excellent. Lots of places to eat nearby. They have transportation to the airport, a lot cheaper than a taxi. Can't beat the price.
Response from Norma M, Guest Relations Manager at Holiday Inn Guadalajara SelectResponded 7 August 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope to exceed your expectations on your next visit.
Rooms Division Manager
US$ 76 - US$ 141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Guadalajara Metropolitan Area >
Also Known As
Holiday Inn Select Guadalajara Hotel Guadalajara ,