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Mision Guadalajara Carlton

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Mision Guadalajara Carlton
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280 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Reviewed 10 December 2016 via mobile

It is old, not well located hotel. But worse than that the badroom is dirty the drain not working, the air conditioning just blows air and makes noise, does not cools at all. Service was good and so was breakfast, yet not worth staying.

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Helpful?
Thank Rafael C
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review

Dear Guest: We appreciate your comments and in advance we offer an apology for the inconveniences, we are already taking the necessary actions and working to satisfy all the needs of our clients, we hope to have it again in this house. I am at your service as your most attentive servant. Cordially Ruben Rosales Hotel Mision Guadalajara

Joppa, Maryland
Reviewed 30 November 2016 via mobile

We attended a convention at this hotel. There are more pros than cons. The lobby area is spacious and inviting. We were met and assisted by Tomas. Right away he proved to be an excellent ambassador for the hotel; and his English is excellent. He assisted us with our luggage, our internet and in resetting our room key. The hotel...

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Helpful?
Thank Versa504
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review

Dear Guest: We appreciate your time sharing your comment, we are pleased to know that your stay was pleasant, we will gladly share your message to our collaborators. We hope to see you soon. Cordially Rúben Rosales Hotel Mision Guadalajara

Reviewed 28 November 2016 via mobile

Stayed here for 3 bites my room was good but several friends had issues mouldy bath, bugs, smells but they were moved to better rooms. Staff such as Alberto in restaurant in the morning was amazing. His English is excellent he is friendly and makes sure his staff give great service. Rene at the front desk was very helpful and...

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Helpful?
Thank Warren C
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review

Dear Guest: We are very sorry for the incidents that you mention. We are sure that we will be monitoring and improving them, we appreciate your comments about our services, we will gladly share your message to our collaborators; We hope we will have the opportunity to serve you again in this your home Hotel Mision Guadalajara. Cordially Ruben Rosales...

Reviewed 27 November 2016

Needed a number of things very fast, he moved like lightning and was very friendly. His English was great and he was more than helpful for everything. If you find yourself in need of help in the area ask for him by name.

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Helpful?
Thank Dana F
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review

Dear Traveler We appreciate your comments that help us to continue our process of continuous improvement, we will gladly share your message to our collaborator; We hope to have you back in this house. I am at your service as your most attentive servant. Ruben Rosales Hotel Mision Guadalajara General Manager

A TripAdvisor Member
Level Contributor
5 reviews
4 helpful votes
Reviewed 27 November 2016 via mobile

Scummy part of town, although convenient to have a Walmart across the street. Rooms need serious updating. Toilet got clogged. No coffee machine, fridge, safe or irons in the rooms. Very noisy road and loud booming nightclub very close by. When we asked one receptionist for an iron, she told us that the hotel didn't have any. We then got...

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Helpful?
Thank A TripAdvisor Member
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review
Google Translation

Estimado Huésped: Agradecemos sus comentarios, y lamentamos las molestias durante su estancia en nuestro Hotel Misión Guadalajara. Estamos trabajando para...

Mazatlan, Mexico
Reviewed 24 November 2016

My family and I are having a wonderful stay here at the "Hotel Misión Guadalajara Carlton". This Hotel is under rated. The rooms are spacious, very clean and the beds are very comfortable. The location is great, close to Av Chapultepec Sur, the Americana district, Street Market, Centro Cultural and 15-20 minutes to the Punto Sao Paulo and other nice...

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Helpful?
Thank KevinTufts
DirectorRegional, Gerente at Mision Guadalajara Carlton, responded to this review

Dear Guest: Thank you very much for your comment, we are pleased to know that your stay was pleasant. We will gladly share your message with our collaborator. We hope to see you soon. Cordially Ruben Rosales General Manager Hotel Mision Guadalajara

Reviewed 14 November 2016 via mobile

We had a family reunion in the restaurant, when every member of the family arrived, were welcomed and had good attention .Sunday breakfast buffet was great, good variety, complete. "Chilaquiles" were delicious. Service was great Clean restaurant I will come back

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Helpful?
Thank Cristy V
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review
Google Translation

Estimado Huésped. Agradecemos mucho sus comentarios, nos complace haber cubierto sus expectativas. Esperamos tenerle de regreso pronto. Ruben Rosales Gerente...

La Jolla, California
Reviewed 27 October 2016

First comment must be: if you do not speak Spanish and do not like the challenge of trying to communicate without a common language, then this is NOT the hotel for you. All of the staff at this hotel are lovely, but as our Mexican friends said to us later: "why did you stay at that dump?The Carlton is an...

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Helpful?
Thank worldexplorer88_11
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review

Dear Guest, We very much regret the incidents could you have caused and assure you that the details that are in our hands will surely improve in the short time we hope to provide us the opportunity to serve you in your next visit to this city again and this home Hotel Mision Guadalajara reiterándonos their orders very carefully. Cordially...

Mexicali, Mexico
Reviewed 30 September 2016

The hotel is located in a very central area-fast access to the downtown area. Convenience stores around the area for a quick snack. The rooms were clean and fully stocked with complimentary water bottles. I was really not expecting such a spacious room, but it was nice to have so much room. The breakfast buffet at the restaurant was delicious...

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Helpful?
1Thank Kalo94
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review
Google Translation

Estimado Huésped: Agradecemos sus comentarios lo cuáles nos ayudan a seguir con nuestro proceso de mejora continua, con todo gusto...

California
Reviewed 12 September 2016

I recently stayed at the Mision Carlton and I was pleasantly surprised with my overall experience! As other reviewers have commented, the hotel stands to get some upkeep but for the price, you can't go wrong! I went with a group of 6 ladies, two per room and we each paid $120 total, for 4 nights!! Not a bad deal...

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Helpful?
Thank mxortega
DirectorRegional, Manager at Mision Guadalajara Carlton, responded to this review
Google Translation

Estimada Huésped: Agradecemos sus comentarios, estamos contentos de saber que disfrutó del "El arte de la hospitalidad" en su visita...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our hotel in Guadalajara stay at our first class facilities with the rate indicated for you. Great for leisure or work because of a strategic location in the center of Guadalajara, near the main government offices, transport facilities and attractions Guadalajara. Our Hotel in Guadalajara has 207 fully equipped rooms. In addition we offer more than 10 spaces with capacity from 10 to 1200 people with everything needed to perform their social and business events. We have a prime location in the heart of the city just 20 minutes from the airport and 15 minutes from Expo Guadalajara, a few blocks from the historic center and near museums like the Regional Museum of Guadalajara or the Crafts Institute of Jalisco. Our hotel in Guadalajara is perfect for quality time as we have a restaurant, bar, pool, landscaping, shop, boutique, beauty and more. ... more   less 

Additional Information about Mision Guadalajara Carlton

Address: Ave Ninos Heroes 125 | Col Centro, Guadalajara 44100, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: ₹ 2,114 - ₹ 3,547 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Guadalajara Carlton 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Mision Carlton Guadalajara Hotel Guadalajara
Mision Carlton Hotel Guadalajara
Guadalajara Mision Carlton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Mision Guadalajara Carlton staff and other travellers.
2 questions
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Questions? Get answers from Mision Guadalajara Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed 1302. Quiet and beautiful view.”
 of 5 bubbles 329galenh, 4 Nov 2015 | Read review
“We found out the hotel currently a couple of floors that have been remodeled, most likely the top 2”
 of 5 bubbles ericsH3337SG, 12 May 2015 | Read review
“I would try for a higher floor (I was on the 5th floor). Some of my colleagues seemed to have rooms where the air conditioner (or fan) was working so I would work hard to get one of those rooms.”
 of 5 bubbles 28MaryH28, 30 Sep 2012 | Read review
“Maybe in the back somewhere on one of the topmost floors?”
 of 5 bubbles ektarama, 3 May 2012 | Read review
“No such thing.”
 of 5 bubbles kmex, 13 Oct 2011 | Read review
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