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Hilton Guadalajara

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Traveller (192)
Room & Suite (321)
Dining (108)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,161)
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Traveller rating
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174
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33
18
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201
174
72
33
18
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripbreakfast buffetnice hotelroom servicethe room was nicean upgradeup to datebusiness travelerconciergegymmexicomaintenancechannelslaundry
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131 - 135 of 498 reviews
Reviewed 27 October 2016

overall my experience was satisfactory. Only thing I would add is you cable channel section. More US news channels and perhaps the golf channel. Shower was good and towels were fresh. that's all thanksMore

Review collected in partnership with Hilton Hotels & Resorts
Thank Salvador A
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 29 October 2016

Thank you very much for honoring us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by fulfilling our service pledge – Creating Memorable Experiences for each and every guest....More

Reviewed 26 October 2016 via mobile

I stay here often and I really like this hotel. It has one of the best breakfast buffets anywhere, a nice pool and gym and exudes luxury and elegance. The rooms are large and quiet (unless you get a dud) with a quiet, efficient AC....More

Thank Jerome L
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 27 October 2016

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. We are thankful to you for having pointed out the fact about the clock setting. Our Housekeeping team will look...More

Reviewed 24 October 2016 via mobile

Spent 2 nights here and found it to be just fine. Location is right next to the convention center so it is great if you are attending a show otherwise the hotel is a little out of the way. While not in desperate need of...More

Thank ANP123
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 26 October 2016

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful...More

Reviewed 21 October 2016

Carpet in room was stained and had cigarette burns. Nonsmoking room had lingering cigarette odor unless AC was running. No plug for shower/bath combo and drained slowly. Floor of shower/bath also stained. Service was excellent and soundproofing first-rate. Best breakfast buffet I've ever seen with...More

Review collected in partnership with Hilton Hotels & Resorts
Thank miriammO2421GR
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 24 October 2016

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful...More

Reviewed 11 October 2016

This property is clean and quiet, the two most important attributes to me. The staff was also friendly and helpful. I will certainly stay there again if my business travels takes me back to GuadalajaraMore

Review collected in partnership with Hilton Hotels & Resorts
Thank Veronica C
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 14 October 2016

Thank you very much for sharing us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 76 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 76 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (192)
Room & Suite (321)
Dining (108)
Pool & Beach (28)
Amenities (106)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RamonSalcido
5 July 2017|
AnswerShow all 4 answers
Response from fernguerrero58 | Reviewed this property |
You need to call the hotel and ask. I am not sure.
1
Vote
RamonSalcido
8 April 2017|
AnswerShow all 4 answers
Response from raymasterman | Reviewed this property |
Gold members get a room upgrade but not guaranteed upgrade to executive rooms。
0
Votes
TikiTravels
19 March 2017|
AnswerShow all 3 answers
Response from jv145294 | Reviewed this property |
Dear Friend, I do not know your food preferences but if you are in Mexico, you need to try some real tacos. Just step out of the hotel, with the entrance on your back, go to the left corner of the block (Outside the... More
0
Votes
Room Tips
"Try and get access to the executive lounge!"
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"ask for top floor , the floors are hardwood and noisey"
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"Ask for the City view"
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"high floor"
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