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Holiday Inn Express Guadalajara Expo

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182 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Mexico City, Mexico
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016 via mobile

Once you are in the hotel, buses noise canine heard all around the lobby. You might think noise will lower once in your room but it does not. It is not worth at all for 100 USD a room!!! Guadalajara have much better hotels.

Helpful?
Thank LuisHdezJ
IHGService, Guest Relations Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Dear LuisHdezJ, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable and superior accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the noise challenges. Please accept... More 

Los Angeles, California
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 August 2016

Coming to Guadalajara for business for the first time I heard all the stories, yet at the Holiday Inn Express I felt safer than a nun in a brothel… When you pull up to the hotel you are greeted by at least one big guy with a earpiece, suit, and a smile, yes they make you feel comfortable, but they... More 

Helpful?
2 Thank jbolton212
HIEXGDLEXPO, General Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you for sharing your experience More 

San Diego, California
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 August 2016

Conveniently Located near the Expo, Clean and Comfortable Rooms, but VERY noisy if you have a room to the street. Did I say VERY NOISY? Actually it is very very noisy!! Asking for a room on the other side of the hotel, changed everything. So definitely ask for a room away from the street, and if there is no room... More 

Helpful?
1 Thank wflovestotravel
IHGService, Guest Relations Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Dear wflovestotravel, Thank you for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced due to the noise levels, food options, and the WiFi service provided. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in giving... More 

Montevideo, Uruguay
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 May 2016 via mobile

Was here for 5 days while in the city for meetings. Standard holiday inn express experience. Clean rooms, simple breakfast buffet and fast wifi. Prices are slightly expensive than usual but the location ( opposite plaza Del sol) more than compensates for a price mark up. Plenty of restaurant and food options around. Tip: don't pick the rooms facing the... More 

Helpful?
Thank madhukashyap1
HIEXGDLEXPO, General Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. GV General Manager More 

Teaneck, New Jersey
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2016 via mobile

I stayed while on a business trip, and had the fortune to share the hotel with a huge number of families with kids visiting for a soccer tournament. Dozens of rambunctious 8 year olds dominated the place, but the staff took care of us. They saved a separate breakfast room away from the noise. The hotel can't be responsible for... More 

Helpful?
Thank hyggemcb
HIEXGDLEXPO, Gerente at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you very much for your comments and your comprehension, we hope you come back soon and enjoy our facility and quiet environment. More 

Guadalajara, Mexico
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 16 November 2015

Check in was quick and the staff were friendly. I ended up on the executive floor but did not really feel that it was any different from the other floors. The room was a good size and so was the shower. Wifi was terrible could not open more than 2 tabs at a time and there was no chance of... More 

Helpful?
1 Thank chakstoneboo
HIEXGDLEXPO, General Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. General Manager More 

Guadalajara, Mexico
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 September 2015

This was an awesome hotel. Very modern and all the ammenities you could ask for. The front desk staff went out of their way to be both courteous and super helpful. We needed ice and they delivered it from the restaurant as the ice maker on our floor was broken. We would recommend this hotel to anyone visiting Guadalajara. Althoigh... More 

Helpful?
1 Thank THEWANDERERS302
HIEXGDLEXPO, Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Gabriela V. General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2015 via mobile

Stayed for a week, the place is very safe, clean and personnel attention was very courteous specially people from hotel facilities who helped me out to set up a game console for my kids. Breakfast included, is delicious, pool was clean, not too busy place, very safe parking. There's a big shopping center just in front of the hotel with... More 

Helpful?
1 Thank Luis P
HIEXGDLEXPO, General Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. General Manager More 

Los Angeles, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 September 2015

We booked this hotel for the express purpose of going to the Expo Ferretera at the nearby convention center (an easy and cheap Uber or cab ride away). The lobby is beautiful, with a soaring, open glass-enclosed atrium, and there is a serviceable breakfast room located off the lobby. The hotel is kept in fantastic condition and has a modern,... More 

Helpful?
1 Thank JanetK228
Alexandria, Virginia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 February 2015

Smooth check-in and check-out, and good customer service. The staff I came in contact with were very pleasant and friendly. Great location with easy access to main attractions, great for shopping and dining, the plaza del sol mall is across the street with plenty of store and restaurants, the neighborhood looks like a safe zone.The included breakfast is excellent, a... More 

Helpful?
1 Thank rwarrior747
HIEXGDLEXPO, Manager at Holiday Inn Express Guadalajara Expo, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Express Guadalajara Expo! We are glad to hear that your overall experience exceeded your expectations. We look forward to having you as our guests again very soon. Sincerely, Isidro Venegas General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Guadalajara Expo is the right place for business in the heart of the Convention Center Expo. Enjoy the comfort and service that makes your business visit a real pleasure. ... more   less 

Additional Information about Holiday Inn Express Guadalajara Expo

Address: Av. Mariano Otero # 2397 Col. Residencial Victoria | Ubicados Frente Al Centro Comercial Plaza Del Sol, Guadalajara 44550, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: ₹ 5,072 - ₹ 9,870 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Guadalajara Expo 2.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Express Guadalajara Expo Hotel Guadalajara
Hotel Style:
#6 Family Hotel in Guadalajara
#8 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Guadalajara Expo staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Guadalajara Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the back facing the pool and mountsins”
 of 5 bubbles jbolton212, 13 Aug 2016 | Read review
“Must ask for a room away from the street. If there are no rooms available, go somewhere else.”
 of 5 bubbles wflovestotravel, 31 Jul 2016 | Read review
“If yo want a quiet room ask for a upper floor room ar a room on the side that does not face the busy avenue (Av Mariano Otero)”
 of 5 bubbles rwarrior747, 13 Feb 2015 | Read review
“Third floor is an executive floor with better rooms and breakfast”
 of 5 bubbles 3Cuori1Capanna, 8 Nov 2014 | Read review
“The best romos are the ones with view of the pool on the fourth floor.”
 of 5 bubbles drattek, 9 Sep 2014 | Read review
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