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Hotel Laam

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12 Reviews from our TripAdvisor Community

Traveller rating
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Showing 5: English reviews
San Jose, California
Level Contributor
7 reviews
5 hotel reviews
Reviewed 29 September 2016

My fiancee booked a room here because Im a fairly large person and require a Queen sized bed or larger. Our booking specifically said that we would receive a queen sized bed. We received a room with NO AIRCONDITIONING and a FULL/DOUBLE sized bed. When we brought this to the attention of the clerk at the front desk, he told... More 

Thank dc2jz
Acapulco, Mexico
Level Contributor
182 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 17 March 2015

We stayed for 1 night. The room was clean,comfortable and secure . No Restaurant Parking was gated and secure just what we were looking for. The hotel does have WiFi. Has a small pool and is close to the Zocolo.

Thank AcaSusie
Puebla, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2014

We took a trip down to Cuernavaca during one of the busiest holidays in Mexico (Holy Week), the hotel is Ok, the swimming pool is not big, one could say it is on the small size and its not deep (probably like 1.7 m at the deepest part), sound seems to be an issue me and my wife stayed on... More 

Thank Jose Luis C
Norwalk, CT
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 October 2013 via mobile

Don't think your reservation means anything at this hotel. My wife is from the area and we were staying here with her parents for a wedding. We got here at 2 and they said the room wouldn't be ready until. 5 (the wedding is at 5 so this is horrible). When her mother, who was originally told she could get... More 

Thank loudizzle

Travellers are raving about these Cuernavaca hotels

los angeles
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2010

This hotel is horrible. No sound proofing; I can hear people yelling at each other through the walls. No one here speaks English even though Cuernavaca is a tourist area. They cannot offer you extra pillows or a cot. (a king size bed only comes with two pillows). Bottom floor has huge windows facing a courtyard so that everyone may... More 

2 Thank ngreen040989
laamhotel, Manager at Hotel Laam, responded to this review

We are sorry to hear you had a bad experience in our Hotel. We just want to clarify that we do offer extra pillows. I also want to share with you the fact that we have hired more personnel that speaks English to better serve our international customers. Once more I offer you an apology, and we hope that you... More 

3 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (3)
Room/Suite (1)
Pool/Beach Area (1)
Hotel & Grounds (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Hotel Laam is a minimalist hotel in downtown Cuernavaca with all the services. We have 22 suites, some of them with private balcony, heated swimming pool, parking lot, gardens, cafeteria and free wireless internet access. All our suites are spacious and have queen-size beds, TV with cable, telephone, ceiling fan, hair dryers and safety box. ... more   less 

Additional Information about Hotel Laam

Address: Andador Morelos 239 | Centro, Cuernavaca 62010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Price Range: ₹ 2,599 - ₹ 3,899 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Laam staff and other travellers.
1 question
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Questions? Get answers from Hotel Laam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back of the hotel.”
 of 5 bubbles 574joseluisc, 15 Jun 2014 | Read review
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