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Traveller (329)
Room & Suite (148)
Pool & Beach (93)
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Overview
  • Excellent45%
  • Very good41%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“love hotel”(5 reviews)
“la ropa”(27 reviews)
“bag of ice”(5 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (475)
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178
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All reviewslove hotella ropabag of iceinfinity poolno elevatorocean viewshort walkmexican hotelbreakfast includedmadera beachstyrofoam coolera million dollar viewrooms are clean and comfortablefew stairsthe hotel sitszihuatanejo bayclose to town
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21 - 25 of 395 reviews
Reviewed 18 January 2018 via mobile

We loved Hotel Irma Our room was wonderful and the staff very helpful. The area around is very safe and the friends who joined us have agreed we all need to come back soon. We were on the 3rd floor and had a magnificent view....More

Thank lynerd757
Response from Claudia n, Gerente at Hotel IrmaResponded 21 January 2018

Dear guest: We are pleased to receive news from our guests and we are pleased to have facilitated your stay during your vacations. Hoping that we are your choice in a future return, needless to say that we are pleased to have exceeded your expectations,...More

Reviewed 17 January 2018

Checking in at Irma, we were greeted by the desk clerk with "Welcome home!" and that's the way we always feel, even after the 5th visit. As always, Yara, Issac, Jean-Pierre, Jaime, and all the other staff remember us and make us feel welcome. The...More

Thank efrogs
Response from Claudia n, Gerente at Hotel IrmaResponded 18 January 2018

Dear Efrogs: For the Hotel Irma it is a great pleasure that our distinguished guests share their experience and their comments, all the staff are always ready to give the service you deserve and enjoy your stay to the fullest. Jaime, Isaac, Jean Pierre an...More

Reviewed 8 January 2018

My two daughters (19 & 21) and I spent Christmas in Zihuatanejo at Hotel Irma and would happily return there. Staff was extremely friendly, the hotel is quite clean, the view over the water is lovely and the beach next to the hotel is lively...More

1  Thank GP55105
Response from Claudia n, Gerente at Hotel IrmaResponded 21 January 2018

Dear GP55105. Thank you for taking the time to give us your comments , I sorry for the inconvenient. We are committed and working more than ever. We are taking your comment very seriously, and we are reinforcing the security of ours distinguished guests that...More

Reviewed 8 January 2018

Wonderful hotel at the end of Playa Madera beach. This is our third time in a row within just the last year we have stayed at this same hotel. Ideal location basically and on this trip we stayed 5 nights. We had a total of...More

3  Thank callemariastyle123
Response from Claudia n, Gerente at Hotel IrmaResponded 18 January 2018

Dear Mss. Callemarias: All the collaborators thank you for your kind comments regarding your experience at Hotel Irma, we all have a commitment and that is... that you enjoy a perfect vacation in this beautiful paradise. We hope to see you soon and Erika, Isac,...More

Reviewed 7 January 2018

We had a top floor room overlooking the pool and beautiful bay at Zihuatanejo. The hotel has a lovely colonial style, warm Mexican colours. Lovely staff, two pools with views of the sea, and hot tub. A short walk down (and up!) the stairs to...More

3  Thank Harold L
Response from Claudia n, Gerente at Hotel IrmaResponded 9 January 2018

Dear guest: We thank you in advance for your comments as well as your experience in relation to your last stay at the Hotel Irma, for your knowledge we also have rooms on low floors, which we put at your disposal as long as our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Internet
Free Parking
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Room Service
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$ 44 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
Details
Price range
US$ 44 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
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Traveller (329)
Room & Suite (148)
Pool & Beach (93)
Dining (43)
Amenities (28)
Family and Play Areas (2)
Questions & Answers
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fishrman2017
29 March 2018|
Answer
Response from Kattop |
We will be there in April our reservation says ocean view
0
Votes
Kattop
27 March 2018|
AnswerShow all 7 answers
Response from Henry S | Reviewed this property |
It was included in ours.
0
Votes
Kattop
9 March 2018|
Answer
Response from Claudia n | Property representative |
Please, could you send an email direct to the hotel at gerenciairma at prodigy dat net dat mx , indicating the dates of arrival and under what name the reservation is? mentionig your request, of course we will do our best to... More
1
Vote
Google Translation
Room Tips
"if you cant do stairs be sure to tell them in advance."
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"Floors 4 and up have better views"
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"I recommend an ocean view. There are no elevators.There can be noise around the pool but it closes at 9 PM."
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"Book early if you want a view room, as views are spectacular. Regular rooms normally have no view at all, but..."
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