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Traveller (448)
Room & Suite (607)
Pool & Beach (108)
Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“milagro suite”(17 reviews)
“boutique hotel”(39 reviews)
“gay resort”(13 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Casa Cupula
Offers & Announcements: Package Deal
Offers from Casa Cupula
Offers & Announcements: Package Deal
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)
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161 - 165 of 541 reviews
Reviewed 10 July 2016

I'm glad my husband and I stayed at Casa Cupula. Pros: - The entire staff was very professional and friendly. They answered all our questions and were always around to help you. They are the reasons why I i'm giving a great review. - We...More

Thank Ryan M
Response from optionsf, Owner at Casa CupulaResponded 11 July 2016

Thank you for your comments! Glad you enjoyed the dogs and absence of mosquitos... During the slow summer months our regular staff takes time away, so we apologize if the food was inconsistent...we will see to it about the salt! As for the gym, we...More

Reviewed 8 July 2016

The staff is amazing and so helpful and kind. You feel like you are visiting extended family. The room are beautiful and meticulously maintained by the very friendly housekeeping staff. It's great to have a gym right there on property. The restaurant is wonderful and...More

Thank Birdman2
Reviewed 7 July 2016

I was recommended to Casa Cupula from a friend and had an amazing stay. The staff was over the top accommodating, the property had GREAT views to the beach and was accessible to all of the attractions without being in the hustle and bustle! Edwin...More

Thank sdenny10
Response from optionsf, Owner at Casa CupulaResponded 11 July 2016

Thanks for taking the time to note Edwin's over the top service. We are glad it made the difference for your stay!!

Reviewed 6 July 2016 via mobile

We keep returning to Casa Cupula regardless of the season, because we know we will be treated like family by the caring staff. Winter is the best time of year to visit Puerto Vallarta, as humidity levels are low and temperatures very comfortable, making it...More

Thank barbqbill
Response from optionsf, Owner at Casa CupulaResponded 11 July 2016

We're glad you appreciated the Casa in the summer. You are right, summer is time for fluffing, and as you noted we have updated the gym decor with fresh new colors and textures. We just received our new elliptical with several other pieces of equipment...More

Reviewed 30 June 2016 via mobile

Worse service at reservations! They move me to a horrible room even tho I pay for a premium room, and I was told exactly what room I was getting! The staff at hotel are great but reservations it's the worse service ever!!!!!!! NOT HAPPY! Just...More

3  Thank Aguie M
Response from optionsf, Owner at Casa CupulaResponded 11 July 2016

This guest rushed to post a complaint upon arrival before we could address the problem, which was caused by a miscommunication between our concierge and reservations. We apologized for the error but we only can guarantee a specific room assignment for a $100 fee which...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 128 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Puerto Vallarta
#6 Luxury Hotel in Puerto Vallarta
#13 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 128 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Puerto Vallarta
#6 Luxury Hotel in Puerto Vallarta
#13 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms
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Traveller (448)
Room & Suite (607)
Pool & Beach (108)
Dining (62)
Amenities (14)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Lynette W
23 February 2018|
AnswerShow all 3 answers
Response from Ten-Seven | Reviewed this property |
For me, ATM was a convenient way to get Pesos.
0
Votes
John M
8 October 2017|
AnswerShow all 5 answers
Response from managercasacupula | Property representative |
Hi Jhon, Casa Cupula welcome you! No matter who you are, or where you came from. Feel free to enjoy our 2 Pool and our award winning Taste Restaurant, day pass is available at the front desk for $300 pesos per person, and... More
1
Vote
Google Translation
Manuel U
5 March 2017|
AnswerShow all 3 answers
Response from managercasacupula | Property representative |
The best rate typically is to take money out from a cash machine which gives you a bank rate. The only caveat is to be safe only use a bank machine located inside a major bank, not a street machine which can have cloning... More
0
Votes
Room Tips
"Get a room at street level. Lots of stairs no elevator but it's totally cool."
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"Room 202 was a great room! The shower was particularly nice"
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"Do you want to be near the action, have a view, be somewhere quiet? I’d ask when booking."
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"I wish they had air fresheners for the room!"
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