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Costa Sur Resort & Spa

PricelineUS$ 81*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 110*
US$ 81*
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US$ 110*
US$ 110*
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Costa Sur Resort & Spa
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1,324 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Vienna
Reviewed 17 January 2016

This hotel is right on the ocean, so you hear crashing waves 24/7. Unfortuneately, it is also right on the main highway, so you also hear heavy traffic 24/7. All traffic is made to slow for the speed bumps, so it is very loud. The beds were very soft, and we woke with backaches daily. The rooms and furniture are...

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Helpful?
Thank Scott I
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Scott we thank you for having commented about your recent stay at our Costa Sur, as your observations are very important for us. We are very sorry we were not able to satisfy your expectations and want to assure you we have taken note of your review in order to correct the mishappenings. We hope you will give us...

Puerto Vallarta, Mexico
Reviewed 16 January 2016

Costa Sur is nice but a little older with two pools and a Lagoon.Staff is excellent and attentive. All rooms have WIFI so can get email internet etc.Beach is ok but not as nice as Mislamoy a or Boca but no one is hassling you with trinkets either. Happy hour is 5-6 and two for one. Bus is right out...

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Helpful?
1Thank Darin2016
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Darin, thank you for having written about your recent stay at our Costa Sur. We are glad we were able to satisfy your expectations as well as for having been able to provide a nice vacation experience. Your review highlights some of the advantages we have as a resort, one of them being our great staff who makes our...

Oakland, California
Reviewed 14 January 2016

This review is well overdue. We chose Costa Sur because it offered everything we were looking for in it being all inclusive, on the beach and at a good value for all our guests. Our group of roughly 45 took over the resort for an entire weekend. The resort has a lot of retirees and when my group arrived we...

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Helpful?
Thank SlapYoMamaGood
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for letting us know about your great wedding experience at our Costa Sur. We are very glad and honored of having been a part of this unforgettable moment in your lives and are very proud to having succeeded in making a lasting impression. You can be assured we will pass Mabel a copy of...

Santa Monica
Reviewed 13 January 2016

First of all, what other guests have noted before, the staff here is top notch, and any help or services we needed were provided with kindness and efficiency. This is not a high end resort hotel, but what you get is a clean, comfortable hotel in a great location, and satisfyingly roomy quarters with authentic Mexican feel and ambiance, all...

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Helpful?
Thank ODKRYWCA
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your extended review on your recent stay at our Costa Sur. We are very happy we satisfied your expectations, as well as for having provided a great vacation experience, mainly through our great staff's performance. We are very proud of all of them, as they strive to make our guests very comfortable and...

Chicago, Illinois
Reviewed 11 January 2016

We stayed at Costa Sur last December as a part of our longer trip to Mexico. This was our first time at Costa Sur, and, at first, we did not have high expectations for an older and smaller resort. We however were pleasantly surprised the minute we arrived there by the friendly and warm reception we got at Costa Sur....

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1Thank Sab283
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your lengthy and very nice account of your recent stay at our Costa Sur. We are very glad to see we satisfied your expectations as well as for providing a very succesful vacation through, mainly, the service provided by our great staff. Our Resort is very much family oriented and that is the...

Santa Rosa, California
Reviewed 11 January 2016

We like a relaxed place a little bit away from the busy center but still easy to get to the center of Puerto Vallarta. That is exactly what we got! The staff is amazing! Very helpful, always attentive and available. 2 pools and a little private beach in front of the hotel. It depends on the ocean, when to rough...

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Helpful?
1Thank Mieke B
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mieke thank you much for taking the time to let us know about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that the vacation experience was a very succesful one. We have had some rough seas in the Bay but it is a fact that our sea water...

Huntsville, Texas
Reviewed 8 January 2016

Folks...this is a great place to stay. Don't let the #47 of hotels in PV fool you...OR some of the negative reviews recently. FIRST - the hotel has remodeled one floor with top notch amenities. Some of the negative reviews I've read have to do with folks not asking for a room that's been updated or having unrealistic expectations. Yes,...

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Helpful?
Thank ladybythelake
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for taking the time to comment on your past stay at our Costa Sur. We are very glad to have been able to satisfy your expectations, as well as for having provided a succesful vacation experience. It is a fact we are very well located to fully catch our beautiful sunsets over the bay, enjoy a...

Vancouver, Canada
Reviewed 7 January 2016

Booked this hotel for two nights over Christmas for way too much money and was super disappointed. Firstly, the staff are great - no issues there. The property and the food are in dire need of an overhaul, or a new owner to put some money into it. The rooms are large but tired. In 1970, they would have been...

Review collected in partnership with Amoma.com
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1Thank Cherie1063
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for taking the time to let us know about your recent stay at our Costa Sur, as your comments are very important to us. We are very sorry we were not able to satisfy your expectations and deliver the experience that would have made a succesful vacation. We would like to let yhou know that there...

Reviewed 6 January 2016 via mobile

It was awful !!!! Our room was so full of mildew , yes we should have gone straight down and asked for a different room , but the guy came sprayed Lysol , then the little store , she said to boil cinnamon , which only helped a bit . Our one family member stayed sick in the room our...

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Helpful?
1Thank Dawn A
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for commenting on your recent stay with us. Your observations are very important and allow us to take the necessary corrective actions where needed. We are very sorry about the mishappenings you went through and you can be sure we will look into them in order to make sure they are corrected and will...

Texarkana, Texas
Reviewed 6 January 2016

We wanted to stay here as it was an all girls vacation and we did not want to spend too much money. For the value the room was great. There was tiny red ants crawling around everywhere which did bother us somewhat. The hotel is in a great location for the beach which was high tide our whole stay. The...

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Helpful?
2Thank B E
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for having taken the time to comment on your recent stay at our Costa Sur. We are sorry we were not able to fully satisfy your expectations and, as well, we have taken note of your concerns, in order to take the necessary corrective actions. Once again thank you and we hope you will give us...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 5,105 - ₹ 11,245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#22 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
85 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the 5th floor , just one floor below the office I use the stairs real quick and you are up high enough to have a great view, Lol!! every room has a great view, the rooms all face the ocean. I sleep with the door to my Balcony open to hear the waves crashing and the salt air! every night they have specials for dinner my favorites are ,the prime rib and shrimp, the tee bone and Lobster and the Italian night! . ”
Larrypederson, 26 May 2017 | Read review
“plan to bring your own utensils, salt and pepper”
c0nniesa, 15 May 2017 | Read review
“Room are of older quality, beds sinking, comforters old, pillows hard and big; bathrooms have old tiles, counters and drain system- dont think to put to much TP in toilet; kitchen counters are old but do have dishes, equipment for your long stays; room balcony from floors 2 and up are small and have no small chairs to allow for sitting, but first floor rooms are noisy due to people traffic. I think rooms are to costly for the quality and disturbance of locals and weddings, the price I paid was $105.00 a night- it would be best to charge $85.00 a night at this location- that would be fair. ”
581margaritar, 15 May 2017 | Read review
“See if any of the remodeled rooms are available.”
35blaineb, 13 May 2017 | Read review
“Upgrades needed in bath and kitchen/bar area.”
williamsJ3890FS, 28 Apr 2017 | Read review
5 of 5
Priceline
US$ 81* /night
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Orbitz.comUS$ 110
Expedia.comUS$ 110
TravelocityUS$ 110
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Prices are for 1 room, 2 adults
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