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Costa Sur Resort & Spa

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1,205 Reviews from our TripAdvisor Community

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Showing 785: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEW

Our stay at Costa Sur was very nice. We had a room rigtht on the ocean and it ws great to have coffee on the balcony and hear the waves. Our room was very clean and the maid service was excellent. We ate numerous time at the restaurant and the food was very good and the presetnation was beautiful. There...

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Minnesota
Reviewed 2 days ago NEW

If you want the best service and great ocean views this is the location for you. we come back year after year and the experience just gets better each year. The Costa Sur offers the best location in PV.

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Thank trophy93
Malibu
Reviewed 4 days ago NEW

The rooms are very shabby. The only floor renovated is the 8th floor. They have weddings practically every weekend with loud music heard in your room until one am. Every day they have loud bingo calls. Hard to nap.

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Thank Jeankingman
Scotts Valley
Reviewed 4 days ago NEW

I want to start by saying this review has nothing to do with the staff of the hotel. All the staff from reception, maids, waiters, pool bar, restaurant and more were all lovely people. My mother had stayed here once before as well as many of her friends so I didn't question the reservation. The pictures make it look breathe...

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1Thank F2574YLlisam
Anchorage, Alaska
Reviewed 1 week ago

Had a very nice stay at Costa Sur. Met friends there for the last four days of our trip. We have stayed there before and they had done some upgrades since last time. I appreciated that the front desk let us check in early and also gave us two rooms to choose from (one smelled like mildew). The staff was...

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Thank Maizyjane
Reviewed 1 week ago via mobile

I very much liked the Cost sur. Very friendly staff. Amazing view of the ocean. Loved the happy hour and bingo. Food here was vert good as well. Pool was just right and we really liked taking to the little towel girl. She was so cute and friendly. The only thing about this place is it could use an update....

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Thank Melinda W
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Melinda thank you very much for taking the time to comment on youir recent stay at our Costa Sur. It is a pleasure to read that we were able to satisfy your expectations and that the vacation experience was a very good one. We will make sure to let Janet, towel girl, know that you remember her, she will...

Reviewed 1 week ago via mobile

My husband and I stayed here a few years ago and enjoyed it so much that we came back with my college bound daughter. My daughter snorkeled in the cove and really enjoyed it. So many great people work there. Love Miguel, Moises, Raphael, Magali, Enrique, Fabricio, Juan and Fernando just to name a few. Miguel made sure we had...

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2Thank Jacci B
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your very nice review on your recent stay at our Costa Sur. We are very glad to see we were able to deliver this kind of vacation experience, mainly due to the fact that our staff love their job, their guests and are always looking at ways to satisfy their needs. We will...

Maple Grove, Minnesota
Reviewed 1 week ago

A nice hotel where all rooms have a beautiful ocean view. Rooms and facility are clean and service was good. Food was good and all staff were friendly and helpful. Private lagoon and swimming area is a plus. Location south of the city requires a short bus ride or cab to get into town, but the bus service is easy,...

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1Thank Joel H
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Joel thank you very much for the time taken in commenting on your recent stay at our Costa Sur. We are glad we were able to satisfy your expectations and that the vacation experience was a nice one. As well we would like to recognize the fact that you are a repeat visitor to Vallarta and the resort and...

Abbotsford, Canada
Reviewed 2 weeks ago

Very good stay, the staff are very helpful, easy to communicate with. We stayed in rm 909, the view was incredible, the whales, rays and large amounts of fish in the ocean, as well as unbeleivable sunsets. The rooms are a little dated, but very clean, and all face the water. The food in the restaurant was very good.

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1Thank link50
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for the time taken in commenting about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that we provided a very succesful vacation experience. The views from the rooms are really amazing and these sightings you enjoyed can happen everyday, the resort being located...

Naperville
Reviewed 2 weeks ago

This was our first stay at Costa Sur, although we have been going to Puerto Vallarta for many years. We like to stay out of town, and Costa Sur is located perfectly for a short bus ride (north) into Puerto Vallarta, or a bus ride further south where there are restaurants we enjoy. We do not do all inclusive packages,...

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1Thank senorita2017
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you much for taking the time to comment on your recent stay at our Costa Sur. We are pleased to read we were able to satisfy your expectations, as well as for having provided a nice vacation experience. We have taken note of your observations and want to assure you we will be working on the issues...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 6,234 - ₹ 10,591 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
82 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in rooms on the pool end of the building. Too noisy.”
 of 5 bubbles Jeankingman, 20 Feb 2017 | Read review
“6th floor is street level - where you get to listen to traffic all day & night; avoid if possible!”
 of 5 bubbles katiekA9260HO, 27 Jan 2017 | Read review
“Watch out for the concrete headboards on beds. Ouch! Rooms need brighter lighting.”
 of 5 bubbles S3280LVmichaelj, 27 Jan 2017 | Read review
“All rooms have a view of the bay”
 of 5 bubbles maierplus, 27 Jan 2017 | Read review
“The end rooms in the North tower (studios) are less noise, especially during weddings”
 of 5 bubbles bavaria93, 25 Jan 2017 | Read review
5 of 5