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Costa Sur Resort & Spa

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Costa Sur Resort & Spa
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1,168 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Reviewed yesterday NEW

Unfortunatly, I experienced a poor service level from the hotel personnel. I spent 2 nights, but was sad to see the lack of attention and service from the waiters, one night went to the bar by the pool, we sat down several minutes, 2 bar tenders and the lady at the cashier, we had no service at all, they didn't...

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Helpful?
Thank Rafael V
Atlanta, Georgia
Reviewed yesterday NEWvia mobile

A great weekend with family, the hotel is about 20 min from the romantic area of puerto Vallarta ( old downtown ) and even transportation is cheap, there is no way to walk anywhere including the "private mini beach". Staff is great and on top of service. Housekeeping does a great job as well as the food and beverage team...

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Thank agustinyparaiso
Mountlake Terrace, WA
Reviewed 2 days ago NEW

This was our first trip to PV and to Costa Sur. We traveled with seasoned travelers who have been coming to Costa Sur and PV for 15 years. While this is an older resort, it is clean and fresh and slightly dated, on the water with easy access to town via local bus or taxi. We enjoyed water aerobics, pool...

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Thank barbarapwa
Los Angeles, California
Reviewed 2 days ago NEW

My husband and I visited Sayulita over Christmas and stayed here our last night in Mexico because our house in Sayulita was already booked for the final night of our vacation. We paid $285 for the room, so we expected it to be decent but it was anything but. The room was dingy and extremely worn out- lots of chipped...

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Thank DBangit
Prescott, Arizona
Reviewed 3 days ago NEW

We purchased our unit in early 90"s and have enjoyed every year even more than the previous. Courteous staff that are long-term employess, feel like family. Location is close to old town, on the bus and taxi route with far more charm than any of the Americanized "big boxes" in Nuevo Vallarta. Have brought guests from age 3 to 80...

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Thank Lorystory
Reviewed 3 days ago NEW

I've stayed at the Costa Sur probably six or seven times. I love this place - great staff, great price, great location. The drawback on the last visit or two have been the weddings. The weddings seem to bring in a down-market crowd. I was totally grossed out when I found a used Q-tip and a bandage floating in the...

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Helpful?
Thank Robert P
Elizabeth, Colorado
Reviewed 4 days ago NEW

Great place. Very casual with excellent services. The beach service chairs and toys was spot on. The food was great by the pool. What was most notable was the friendly guests. It seems like most of the guest were regulars from Canada and US. The views from the room was great. The room were good, dated and little worn but...

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Thank DaleRice
San Diego, California
Reviewed 4 days ago NEW

Ocean view was great but that's about it. Beach was very rocky with no real sand area to relax or lounge on. Felt bad for staff hauling chairs and umbrellas on such a rocky area. Pool area is just okay, pool is not heated, no jacuzzi. Okay with an older hotel but when the simple renovations are ignored, shows poor...

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2Thank TTinSD
Santa Cruz, California
Reviewed 4 days ago NEW

We love Costa Sur! Wonderful staff and facility. We used the gym and water aerobics classes Had wonderful massages and facial. Jose taught us standup paddling. So fun. Osbaldo and Rafael are fantastic servers. Food is great. Our only complaint is that the bed is too soft and poor quality sheets.

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Thank robinriv4
Holden
Reviewed 5 days ago NEW

Lovely place the staff from Juan Carlos at the curb to front desk to Enrique?? We just prefer to be able to go for walk wither the beach or the street. The bus service is good from the door but still like to be able to walk a little

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Thank clarker2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 5,666 - ₹ 13,448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Resort And Spa
Costa Sur Hotel Puerto Vallarta
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
79 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a water view. Fireworks were great on New Year's Eve.”
 of 5 bubbles barbarapwa, 15 Jan 2017 | Read review
“Don't stay here”
 of 5 bubbles DBangit, 15 Jan 2017 | Read review
“Had a great corner room with great view and awesome bed! ”
 of 5 bubbles clarker2017, 12 Jan 2017 | Read review
“Higher floors offer a fine view of the lagoon and all of Banderas Bay.”
 of 5 bubbles 2016nita, 5 Jan 2017 | Read review
“a full length mirror would be a nice addition”
 of 5 bubbles kaseyf2017, 3 Jan 2017 | Read review
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