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Wonderful check in process simple and quick.Restaurant staff are incredible. Especially the "Trattoria" Call out to -Jose Luis and Rubin. Greatest waiters of all time! We miss your great service. Room service was wonderful and House cleaning always did a great job. Beach bar did...More
This hotel was amazing! The staff was incredibly friendly, the food was so delicious, the hotel is clean and beautiful and the setting was perfection. From the moment we walked in, the staff went out of their way to treat us like royalty. The location...More
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Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded 21 June 2018
We are delighted to learn that overall you enjoyed your stay, loved our location, the beach, our food and the service. In addition to Mother Nature being on our side, kudos to everyone who contributed to the enjoyment of your stay. We are...More
We stayed at this resort a few times when it was a Dreams property, and I miss it! Although there are some very nice improvements (much better gym overlooking the sea, much nicer pools), much seems to have been downgraded in comparison. The bedrooms and...More
We had a wonderful trip to Hyatt Ziva. It is a great place for families. We are even going a second time because we enjoyed it so much which isn’t something we normally would do. The food was delicious and service was impressive. My son...More
Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded yesterday
It was an honor to host you at Hyatt Ziva Puerto Vallarta. We are thrilled to know that we exceeded you expectations in general and your experience was memorable as a result of our high quality standards, fascinating facilities and the personalized service...More
Why on earth would they give out the room right below the jack hammering??!!!
They told us the workers would only be working from 9 to 6. Ok, we can stay out of our room during that time. So we return to our room at...More
2 Thank Jeff P
Response from Antonio M, Director General at Hyatt Ziva Puerto VallartaResponded 5 days ago
Dear Jeff P,
Thank you for taking the time to provide feedback from your recent stay at our resort. I sincerely regret the inconveniences that you encountered during your stay. I am happy know, that Alejandro Garcia our Front Desk Manager, is helping you in...More
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic ...MoreMexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Antonio M | Property representative |
Regarding the bugs they are more like mosquitoes, sandflies or gnats. As they like water, they are more dense at rivers and beaches. The busiest days for mosquitoes and sandflies are warm, cloudy and... More
Regarding the bugs they are more like mosquitoes, sandflies or gnats. As they like water, they are more dense at rivers and beaches. The busiest days for mosquitoes and sandflies are warm, cloudy and windless, and are more noticeable just before it starts to rain due to humidity. This is how the weather is like during this season.