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I love all VIDANTA resorts but this was my resort I had the pleasure to experience! It's truly remarkable and the staff are incredibly friendly and helpful! I come back every year to most of their resorts and it's always an amazing experience!
I should start by saying that our stay was a gift from friends who generously shared their time-share week (a transfer from another resort) and that luxury resorts are generally not our style. So it seems a bit ungrateful to complain, but here goes.
The staff and service at the Mayan are outstanding. A special shout-out to the servers at Bakal - especially Oscar who is always cheerful and friendly. The front desk staff - notably Claudia, Claudina (who accommodated our move to our favorite side of the resort...More
We enjoyed a wonderful stay at the Mayan Palace Marina. Our room was comfortable and spacious. The beach, the pools and the gardens were very beautiful. Most outstanding was the food and restaurant service. We ate every meal at the hotel except for one. The...More
This resort is one of the older ones in Puerto Vallarta but it turned out to be pretty good. The pool and beach bars are quite good and the Bakal Restaurant on-resor for breakfast was solid. The rooms were maintained well and the studio served...More
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very expensive.