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Mayan Palace Puerto Vallarta

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Traveller (668)
Room & Suite (234)
Pool & Beach (191)
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Overview
  • Excellent40%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible6%
Travellers talk about
“bakal restaurant”(22 reviews)
“marina location”(24 reviews)
“vidanta resort”(9 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (1,015)
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All reviewsbakal restaurantmarina locationvidanta resortmain buildinghigh pressureocean viewrci exchangesunset barrestaurants and shopssales pitchone bedroom unitthe check in processliving areasmaller resortcoffee potcity tournice resort
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341 - 345 of 899 reviews
Reviewed 7 March 2016 via mobile

I love all VIDANTA resorts but this was my resort I had the pleasure to experience! It's truly remarkable and the staff are incredibly friendly and helpful! I come back every year to most of their resorts and it's always an amazing experience!

1  Thank HumanTruth
Reviewed 5 March 2016

I should start by saying that our stay was a gift from friends who generously shared their time-share week (a transfer from another resort) and that luxury resorts are generally not our style. So it seems a bit ungrateful to complain, but here goes. There...More

6  Thank erpost9
Reviewed 2 March 2016

The staff and service at the Mayan are outstanding. A special shout-out to the servers at Bakal - especially Oscar who is always cheerful and friendly. The front desk staff - notably Claudia, Claudina (who accommodated our move to our favorite side of the resort...More

1  Thank EileenonBI
Reviewed 2 March 2016

We enjoyed a wonderful stay at the Mayan Palace Marina. Our room was comfortable and spacious. The beach, the pools and the gardens were very beautiful. Most outstanding was the food and restaurant service. We ate every meal at the hotel except for one. The...More

5  Thank Canny2014
Reviewed 2 March 2016

This resort is one of the older ones in Puerto Vallarta but it turned out to be pretty good. The pool and beach bars are quite good and the Bakal Restaurant on-resor for breakfast was solid. The rooms were maintained well and the studio served...More

1  Thank James C
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Best Value Properties in Puerto Vallarta, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$ 100 - US$ 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 100 - US$ 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (668)
Room & Suite (234)
Pool & Beach (191)
Dining (79)
Amenities (17)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Getslim60
12 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Tora S
24 March 2018|
AnswerShow all 5 answers
Response from Roland T | Reviewed this property |
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
1
Vote
MEGHAN C
23 March 2018|
AnswerShow all 7 answers
Response from middwestsunlover | Reviewed this property |
Never saw people snorkeling there. There are excursions available for snorkeling.
1
Vote
Room Tips
"Everything about the room was great. Be sure to ask for more kitchen towels if you are cooking in the room..."
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"Installation of a glass vanity wall and door to separate the toilet from the shower area would improve the..."
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"Rooms could use a little updating especially ceiling fans and hairdryers, but room is clean and comfy and..."
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"Room 5613......"
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