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Fabulous hotel. All staff so friendly and helpful and always had a smile for you. The entertainment team round the pool, Humberto, Carlos and Canelo were great fun and always had time to speak with you making sure you were enjoying yourself. Special mention for...More
This was our second time in a few months at this Hotel. I would recommend this property to families with children of ALL ages.
We enjoy staying in the Preferred club side bc of the Baby and enjoy upgrading to a larger room. The staff...More
Hotel room was great,very clean. NIce location. Great staff everywhere.Spa was the best.
Romantic dinner not worth the money.Dont do it.
Bars not equipped with fresh fruit to make smoothies..Only syrup available.
Food gets only 3 stars.
Entertainment also 3stars
Tapenyaki restaurant was great. Asian...More
Response from Cesar V, Social Media Coordinator eConcierge at Now Amber Puerto VallartaResponded 30 November 2017
I would like to thank you for choosing Now Amber Puerto Vallarta as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor....More
where to begin? Upon check in, we were forced to sit at a table and listen to the pitch for hotel services of which we awarded discount coupons for. Not worth anything and simply annoying to be forced to sit and hear that after checking...More
Had to wait almost an hour for a table here last night --- was worth every minute! They made sure we had a drink and came and got us when our table was ready. Supper was excellent and made even better by our waiter, Edgar....More
Hi, stayed here 3 times and 9 times in PV. This is the only all inclusive we have stayed in in Mexico. See you have stayed here 5 years ago and the place has gotten a little older but, still really great and all service and... More
Hi, stayed here 3 times and 9 times in PV. This is the only all inclusive we have stayed in in Mexico. See you have stayed here 5 years ago and the place has gotten a little older but, still really great and all service and food still good. First time we stayed we were on the 5th floor and had a great ocean view. Second time we were on the 3rd floor and we still got a view of the sea and were on the same floor as the lobby, which was fantastic. 3rd time we were on the 2nd floor which was stairs up to the lobby or stairs down to the buffet. I would go for the 2nd or preferably the 3rd floor every time, just for the convenience of never using the lifts. We fly from the UK which is a long haul and while we love to see the view we are not in the room all day, we are out and about and loving PV, so don’t worry about the view, enjoy the holiday. Have a great time we are really jealous. Xx