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Secrets Vallarta Bay Puerto Vallarta

Traveller (5222)
Room & Suite (1041)
Pool & Beach (890)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R).
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Property amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Hidden Gems
Green
HOTEL CLASS
4,557Reviews
5,736Photos
853Q+A
100Room tips
Traveller rating
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  • 349
  • 118
  • 78
Time of year
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Popular mentions
We traveled here for our honeymoon. We had a wonderful experienced and loved how personalized and friendly the entertainment staff was. They knew our names and got the guests rallied and excited for activities. I’d go back it was wonderful!!
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear Kaylaayla123 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay Puerto. I am blissful to read that you’ve enjoyed your stay, specially our guest service. The employees are focused on offering you the best service during your stay and throughout the entry process, for them to read that their work is appreciated is one of the greatest achievements. We apreciate that we were chosen as your resort and we look forward to your soon visit, to offer you with new and better experiences. Cordially, Daniela Flores eConcierge
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This was one of the nicest places I have ever stayed at. So relaxing. Our room was on the 13th floor, what a fantastic view! The hotel staff were very accommodating from the moment we checked in until the day we left. The food was amazing and the servers were vert attentive,
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear BILLMCC405 It was a pleasure to have attended our hotel, and even more when I enjoy both our facilities and the staff, we thank you for taking the time to demonstrate it in this review. We have sent your compliments to our staff, here at Secrets Vallarta Bay we are pleased to hear that they are giving their best so that you can have the most spectacular vacations.We are pleased to hear that our service and facilities were representing the best of our company, and we were able to provide you with the quality and excellence that characterizes our brand and resort. I sincerely hope we can have the honor of being your hosts in not too distant future. Cordially, Daniela Flores eConcierge
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Met or exceeded all our expectations. Staff is excellent. Don't miss the daily water aerobics - will clear your head, make you laugh and meet fun people. Isasti and the other activity staff were great. We stayed in a swim out room which was large, elegant and peaceful. We would
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Review collected in partnership with this hotel
Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear PuraVida56 We are happy to hear from you, your reviews help us grow as a company and improve our services every day with you. The staff always gives the best of themselves at every moment and they will be very happy to hear that their work is being appreciated, these comments will be their motivation to continue giving their best in each service. We look forward to having you back, to be able to offer you the quality and excellence that Secrets Vallarta Bay can offer Cordially, Daniela Flores eConcierge
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Our room was on the 15th floor so we had a great view! Staff was courteous and helpful.There were enough pools available so you did not feel crowded and we always were able to get a lounger. Great to see no footballs etc being tossed around in the pool area. There was always
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Review collected in partnership with this hotel
Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded yesterday
Dear ken868 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay. We were delighted that you have enjoyed all the details we take pride in offering our guests. As are our regular practice, we have been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Cordially, Daniela Flores Econcierge
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+4
Excellent! This adult only resort shares a sister resort Now Amber for guests with children. Major shout out to #Tamarindo restaurant. When in Mexico, you eat authentic Mexican food. #Tamarindo is high quality, visually appealing and excellent service. Thank you to Carol,
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded yesterday
Dear dunkindo Thank you for choosing our beautiful resort as your host for your vacations and for taking the time to write a review about your recent experience.. It is very rewarding to know that every aspect and different department staff of Secrets Vallarta Bay met your every need and expectation. Our high quality standard and equally dedicated staff made this possible. Thank you for giving credit to the staff members who went above and beyond for you, their efforts will be happily recognized and will inspire us to do even better for all of our guests. It is an honor to be your resort of preference when visiting Puerto Vallarta and look forward to welcoming you back. Cordially, Daniela Flores eConcierge
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View from the 13th floor.
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123456209
Any one been here and Rui Pacifico can you compare
Is this hotel for younger people ,also any British people here ? Thank you
There are Brits there, as well as Canadians and Latino's from Central and South America although it's mostly Americans. I wouldn't recommend this place for anyone under 40. The entertainment is plentiful but it's more geared for Boomers. There's not a lot of activity after midnight and no place for you people to get x'd up and listen to that thump-thump music you all seem to enjoy.
0 votes
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Practically all the rooms have great views as it's a 15 story tower resort. Email the hotel and ask for any room in the center of the building for the best views. The rooms in the corner have obstructed views of the sunset and the magical thing about this place are the incredible views from the rooms.
0 votes
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Do they use filtered water for their ice and to wash their produce? Thank you!
The water in PV is modern and as good as it is in the States. The problems occur in the older parts of town because the pipes are much older. All AM Resorts have their own in-house water filtration system. You won't have a problem with the water but be careful of the fruity drinks. The fruit is fresh and local and contains some things that can irritate digestion.
0 votes
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Mostly Spanish channels a few English news and sport channels - DVD players in preferred club rooms and dvds to borrow from reception. WiFi was fast enough to stream TV we took FireStick and had no issues
1 vote
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123456171
"Room was outstanding. Best design I've seen ever. Comfortable, spacious and romantic. Jacuzzi in room but we were too busy to use it."
"Had to request softer pillows."
"All the rooms were ocean view and what a view it was!"
"Amazing rooms. Swim out room was great but the pool water was bit cold. Shower was great. Nice room design "
"floors 7 to 12 have a great view"
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PRICE RANGE
US$ 331 - US$ 1,299 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets Vallarta Bay Resort & Spa
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
271
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