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Puerto de Luna Pet Friendly and Family Suites

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Puerto de Luna Pet Friendly and Family Suites
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192 Reviews from our TripAdvisor Community

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There are newer reviews for Puerto de Luna Pet Friendly and Family Suites
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Showing 87: English reviews
Nanaimo, Canada
Reviewed 31 December 2016

Puerto de La Luna is on the hotel strip in Puerto Vallarta, though on the non-ocean side of the street. While dwarfed by its more modern neighbors, this hotel has a sort of old world charm. This hotel is not for.those seeking all the modern conveniences (no elevators, bellboys, and the staff doesn't seem to know how the wifi works),...

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Thank CustomerTB
Biobio Region, Chile
Reviewed 21 December 2016 via mobile

It's a really good place well located sort of apart hotel place. If you are looking for a hotel treatment not the better choice but if traveling with group of friends, family or friends and just need a place to sleep is a good call

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Thank Felipe_Castro-Fele-
Reviewed 19 December 2016

We had a one-bedroom, two-bathroom suite. It was clean, comfortable, charming, and everything we needed. Everything in the room worked great. The staff was incredibly friendly and went out of their way to serve us many times. Plus they spoke decent English.

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1Thank Hil B
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear Mr. Benbenek, Thank you so much for posting these nice comments about Puerto de Luna and those ones that give their best to serve all of our guests and make every stay as nice as possible. We hope to see you and your family pretty soon, we are here for you. Regards, Luis Peña Concierge

Tuscaloosa, Alabama
Reviewed 14 December 2016

Beautiful swimming pool. Friendly, bilingual, helpful staff - especially the concierge. A wonderful truck-food court is adjacent to the property - great food, very reasonable prices, great variety of food. It is NOT a luxury hotel. Some people live there year-round or for long-term stays. It is a great value.

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1Thank hlazer
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Mr. Lazer, It's great to know that our hotel and our staff have reached your expectations in your last vacations, it's also great to have guests like you, that appreciate those details that add some spell to every stay. We want to say thanks for chosing Puerto de Luna as your guest and the mention about it's benefits and...

Scottsdale, AZ
Reviewed 2 December 2016

Do not be seduced by the grounds as you drive onto the property. Yes, the property is nice looking and yes, you will NOT be stopped by a guard. Just like the appearance of the property, the guard is just the same - there for an appearance, NOT SECURITY. Meaning that over our 4 night stay, we were NEVER stopped...

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1Thank Krat64
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Krat, We want to say thank you for your comments about your One Night Stay in our hotel and pointing our beautiful natural grounds, we are always putting all our effort to keep them that way. It is clear that Puerto de Luna wasn’t what you wanted, but we’re concerned about some of your comments, specially those ones that...

Easthampton, Massachusetts
Reviewed 28 November 2016

This is an older Mexican-style hotel, a collection of 4-story buildings (without elevator). The hotel shows its age, and those who see truly modern accommodations may be disappointed. The building surround a lovely pool with beautiful tropical landscaping. A bar area at the pool was not in use, and the breakfast area/café had little to offer. Still, the staff was...

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3Thank dogtags40
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear John, We are glad to know that Puerto de Luna has reached your expectations and given you a nice experience during your last business trip. It'll be a pleasure to be your host once again in your next visit to Puerto Vallarta, remember we are one call away. Regards, Luis Peña Concierge

Guadalajara, Mexico
Reviewed 23 November 2016

It is a beautiful hotel, good amenities, well prepared for pets, enjoyable rooms and pool. Our stay was really quiet and welcoming. Rooms are big, wifi included and the service was great friendly with our pets. Is the best option if you travel with a one or two dogs!!

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1Thank TeslaDiaz
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear Tesla, It's great to know that Puerto de Luna has given you a warm and nice experience during your last vacations in Puerto Vallarta accompained by your loyal friends. We're always willing to serve you, remember we are one call away. Regards, Luis Peña Concierge

Reviewed 4 November 2016 via mobile

Nothing as promised!!!! I was guaranteed a patio to have breakfast .....I guess a patio door with grates over it is a patio Internet service didn't exist until we signed on as the room next door The kitchenette had nothing to offer two mismatched plates ,two of each bent up cutlery and a coffee pot that had a maggot in...

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Thank Kevin Y
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Kevin, It is a shame that you’ve had a bad experience in our hotel. We’re concerned about your opinión through this site because we didn’t recieve any request or specification about the room you’ve had taken on your last vacations, otherwise we would’ve made everything to please your requests. And when I personally asked you about your stay in...

Portland, Oregon
Reviewed 20 October 2016 via mobile

In August my husband and I stayed at Puerto De Luna for 24 days. We really enjoyed our stay at the hotel. They were really friendly and accommodating. We upgraded our room about half way through our trip and it was really easy to do and they were happy to make the arrangement for us. Cris was very friendly and...

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1Thank mlastanding
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Michelle and Christopher, It was such a pleasure to be your host during your last adventure in town, thank you so much for providing these comments about Puerto de Luna, that way you give to the travelers another nice place to stay. Everything we did for you was worth it, because you were great guests and we all felt...

Ottawa, Ontario, Canada
Reviewed 2 August 2016

Our overall experience was very good. The staff was friendly and helpful. Some technical difficulties with the internet were slow to fix but they got sorted out at the end. The rooms are comfortable though not perfect but well kept and working. We had a very large room with a living room and kitchen. Our room was equipped with new...

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Thank EnriqueA25
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Enrique We are glad to know you enjoyed your vacations in our hotel. Puerto de Luna All Suites Hotel is recognized by its quite and traditional atmosphere and we appreciate that our guests let us know they get along with it. Thank you so much for your comments and mention some things this hotel has to give, adding our...

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Near Puerto de Luna Pet Friendly and Family Suites

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Be welcomed to the lovely Puerto de Luna All Suites Hotel in Puerto Vallarta, Mexico! At this family friendly four-star hotel, our bet is that clean beds, delicious breakfasts and the surrounding cuteness will maximize all of our guests' joy of living this Mexican paradise. ... more   less 

Additional Information about Puerto de Luna Pet Friendly and Family Suites

Address: Blvd. Francisco Medina Ascencio No. 2500, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 2,490 - ₹ 5,634 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto de Luna Pet Friendly and Family Suites 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Puerto De Luna All Hotel Puerto Vallarta
Puerto De Luna Hotel
Puerto De Luna Vallarta
Hotel Style:
#6 Best Value Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Puerto de Luna Pet Friendly and Family Suites staff and other travellers.
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Questions? Get answers from Puerto de Luna Pet Friendly and Family Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If climbing steps is a problem, request a room on a lower floor.”
 of 5 bubbles MAinIA2014, 15 Mar 2017 | Read review
“Get a superior suite, book early”
 of 5 bubbles unretired, 1 Mar 2017 | Read review
“Get an upgrade to a bigger room”
 of 5 bubbles Mortenhoegh, 22 Jan 2017 | Read review
“avoid a balcony by the restaurant, the chairs scrape across the floor from 7:30am to noon.”
 of 5 bubbles Cynhoff, 2 Jan 2017 | Read review
“Jr. Suites are available with a kitchenette.”
 of 5 bubbles CustomerTB, 31 Dec 2016 | Read review
5 of 5