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Puerto de Luna Pet Friendly and Family Suites

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Traveller (88)
Room & Suite (87)
Pool & Beach (26)
Overview
Blvd. Francisco Medina Ascencio No. 2500, Puerto Vallarta 48300 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star accommodation
Reviews (237)
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103 results
Traveller rating
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31
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18
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Time of year
LanguageEnglish
21
31
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14
18
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All reviews superior suite standard hotel room gas stove easy beach access comfortable king size bed air conditioner full kitchen wonderful hotel quiet pool tlc taxis loungers units
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1 - 5 of 103 reviews
Reviewed 4 August 2018 via mobile

We thought this hotel was pretty good overall. The staff were all nice and the taller guy that always wears the white polo was very helpful and attentive all the time. The lobby area is exceptional and the rooms were always cleaned. We got a...More

Thank BeeS24
Response from Puerto D, Comunicación at Puerto de Luna Pet Friendly and Family SuitesResponded 10 August 2018

Thank you very much for your comments, we will take into account each one of your observations. It will be a pleasure to welcome you again on your next vacation.

Reviewed 26 July 2018

The hotel was very nice in the past but it needs maintanance. Gardens and pool are great, the environment is nice: no noise, all nature around. But you can tell the hotel is very old and owners are not investing in any improvements. It's one...More

2  Thank YokoK527
Response from Puerto D, Comunicaciones at Puerto de Luna Pet Friendly and Family SuitesResponded 10 August 2018

We are very sorry that we did not meet your expectations. We greatly appreciate your comment, as it will help us improve our service. We hope that in your next visit to Puerto Vallarta we will continue to choose and see the improvements made.

Reviewed 21 July 2018

Kids enjoy every moment, even walking to the beach and shopping near by, easy access to bus and taxis to move around. Not far from a small mall, if you are a good walker is ok have a morning walk to down town, I have...More

1  Thank Laura O
Response from Puerto D, Comunicaciones at Puerto de Luna Pet Friendly and Family SuitesResponded 10 August 2018

Thank you very much for your comments. We want to remind you that we at the hotel also have bicycle rental (HELLO BIKE) to tour around Puerto Vallarta. We hope to see you again and that you can enjoy a new tour with HELLO BIKE.

Reviewed 9 June 2018

Jaimie is a true asset to this hotel. He is fluent in Spanish and English and goes above and beyond to be helpful. There are not enough loung chairs at the pool. We had to be at the pool before 8 AM to get chairs....More

1  Thank kwightman1014
Response from Puerto D, Comunicaciones at Puerto de Luna Pet Friendly and Family SuitesResponded 10 August 2018

Thank you very much for your comments, we will let Jaime know your comment. Also, we greatly regret your wait for the chairs in the pool, you only had to contact the reception to accommodate your chairs. Thanks to your comment we will take new...More

Reviewed 14 May 2018

We stayed at the Luna for 8 nights, and really enjoyed our stay. Jaime, the concierge, was incredible. He is so accommodating to your every need. Thank you, Jaime! The room was clean and comfortable. The pool was clean, but does need some TLC. I...More

1  Thank Susan81435
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About
Description
Be welcomed to the lovely Puerto de Luna All Suites Hotel in Puerto Vallarta, Mexico! At this family friendly four-star hotel, our bet is that clean beds, delicious breakfasts and the surrounding cuteness will More maximize all of our guests' joy of living this Mexican paradise. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Room Service
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Best Value
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
Best Value
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
50
Price range
US$ 36 - US$ 102 (Based on Average Rates for a Standard Room)
Also Known As
Puerto De Luna All Hotel Puerto Vallarta
,
Puerto De Luna Hotel
,
Puerto De Luna Vallarta
Location
Mexico > Jalisco > Puerto Vallarta
Hotel class
Hotel Style
Best Value
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
50
Price range
US$ 36 - US$ 102 (Based on Average Rates for a Standard Room)
Also Known As
Puerto De Luna All Hotel Puerto Vallarta
,
Puerto De Luna Hotel
,
Puerto De Luna Vallarta
Location
Mexico > Jalisco > Puerto Vallarta
Photos
Traveller (88)
Room & Suite (87)
Pool & Beach (26)
Dining (11)
Family and Play Areas (6)
Amenities (6)
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Questions & Answers
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Nancy N
11 October 2018|
Answer
Response from kwightman1014 | Reviewed this property |
Hi Nancy I did not see dogs on the buses but I think if your dog is quiet and stays in your lap you will likely be fine. I did see dogs at some beach restaurants. The people with dogs sat at the outer edge of the... More
0
Votes
Nancy S
4 October 2018|
AnswerShow all 2 answers
Response from Puerto D | Property representative |
Good afternoon We are only 15 minutes from the center and the bus stop, and you can take the bus to the front of the hotel. Our good location allows you to walk to the shopping centers to the dens that are fashionable. To go... More
1
Vote
Google Translation
west5er
7 January 2018|
Answer
Response from Rocio M |
Yes, it is. I've stayed there and felt very safe and enjoyed my stay.
0
Votes
Google Translation
Room Tips
"first floor, near the pool"
YokoK527
25 Jul 2018
Read review
"Main floor or one floor up, unless you like to walk stairs"
kwightman1014
9 Jun 2018
Read review
"Ask for a room with a view of the pool"
djanah64
24 Jan 2018
Read review
"If climbing steps is a problem, request a room on a lower floor."
MAinIA2014
15 Mar 2017
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