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Puerto de Luna Pet Friendly and Family Suites

Traveller (88)
Room & Suite (87)
Pool & Beach (26)
About
Location
Cleanliness
Service
Value
Be welcomed to the lovely Puerto de Luna All Suites Hotel in Puerto Vallarta, Mexico! At this family friendly four-star hotel, our bet is that clean beds, delicious breakfasts and the surrounding cuteness will maximize all of our guests' joy of living this Mexican paradise.
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Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Concierge
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Budget
Quaint
HOTEL CLASS
238Reviews
246Photos
20Q+A
26Room tips
Traveller rating
  • 69
  • 83
  • 37
  • 25
  • 24
Time of year
Traveller type
Language
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  • English
Popular mentions
We stayed for 3 days as we were in between location out of town. We had a queen bed with bathroom , nothing else. We were told be check in staff the restaurant was open until 3 that is not the case we went at 2pm on Saturday they said they were closed. I would recommend either
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+4
We thought this hotel was pretty good overall. The staff were all nice and the taller guy that always wears the white polo was very helpful and attentive all the time. The lobby area is exceptional and the rooms were always cleaned. We got a regular room instead of a suite
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Response from Puerto D, Comunicación at Puerto de Luna Pet Friendly and Family Suites
Responded 10 Aug 2018
Thank you very much for your comments, we will take into account each one of your observations. It will be a pleasure to welcome you again on your next vacation.
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The hotel was very nice in the past but it needs maintanance. Gardens and pool are great, the environment is nice: no noise, all nature around. But you can tell the hotel is very old and owners are not investing in any improvements. It's one of the rare (if not, the only) pet
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Response from Puerto D, Comunicaciones at Puerto de Luna Pet Friendly and Family Suites
Responded 10 Aug 2018
We are very sorry that we did not meet your expectations. We greatly appreciate your comment, as it will help us improve our service. We hope that in your next visit to Puerto Vallarta we will continue to choose and see the improvements made.
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Kids enjoy every moment, even walking to the beach and shopping near by, easy access to bus and taxis to move around. Not far from a small mall, if you are a good walker is ok have a morning walk to down town, I have a friend who find bikes for us and we did a toru by a new
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Response from Puerto D, Comunicaciones at Puerto de Luna Pet Friendly and Family Suites
Responded 10 Aug 2018
Thank you very much for your comments. We want to remind you that we at the hotel also have bicycle rental (HELLO BIKE) to tour around Puerto Vallarta. We hope to see you again and that you can enjoy a new tour with HELLO BIKE.
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Jaimie is a true asset to this hotel. He is fluent in Spanish and English and goes above and beyond to be helpful. There are not enough loung chairs at the pool. We had to be at the pool before 8 AM to get chairs. The hotel is worn and not super clean. Approximately 1 km to
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Response from Puerto D, Comunicaciones at Puerto de Luna Pet Friendly and Family Suites
Responded 10 Aug 2018
Thank you very much for your comments, we will let Jaime know your comment. Also, we greatly regret your wait for the chairs in the pool, you only had to contact the reception to accommodate your chairs. Thanks to your comment we will take new measures to improve the service. We'll see you again. Thank you.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorPuerto de Luna Pet Friendly and Family Suites
The Superior Suite at the Puerto de Luna Pet Friendly and Family Suites
Professional photo exclusively commissioned by TripAdvisorPuerto de Luna Pet Friendly and Family Suites
The Standard Room at the Puerto de Luna Pet Friendly and Family Suites
Professional photo exclusively commissioned by TripAdvisorPuerto de Luna Pet Friendly and Family Suites
The Junior Suite at the Puerto de Luna Pet Friendly and Family Suites
Had to move the TV from the room to the living room
Photo provided by managementPuerto de Luna Pet Friendly and Family Suites
Habitación Superior Sala - 2016
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12345618
Hi Nancy I did not see dogs on the buses but I think if your dog is quiet and stays in your lap you will likely be fine. I did see dogs at some beach restaurants. The people with dogs sat at the outer edge of the restaurant - table closest to the beach. Karen
0 votes
Good afternoon We are only 15 minutes from the center and the bus stop, and you can take the bus to the front of the hotel. Our good location allows you to walk to the shopping centers to the dens that are fashionable. To go to Sayulita you have to go to the Walmart stop which is 6 minutes by bus, and from there it will take you about 30 or 40 minutes to get to the town of Sayulita.
1 vote
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Is this hotel safe for a single woman?
Yes, it is. I've stayed there and felt very safe and enjoyed my stay.
0 votes
Do you have penthouse top floor suites with pool ( 3 bedroom ?
Can't help you with this. We always stay in the cheapest rooms they have. They do have "suites," which appeared to be adjoining rooms. This is not an elegant luxury hotel. But it is a perfectly fine hotel where you can bring your dog (s). They have a lovely pool. And a small restaurant. Also a fenced in dog park. It is centrally located, but sits well back from the main avenue in P.V. so is quiet. If you travel with pets, Puerto de Luna is an essential hotel in P.V. It is a very modest hotel, but the only place I know of that takes dogs. I love the place.
2 votes
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what is the cost for a pet?
Hi, Geraldine, The cost for one pet is 190 pesos per night or in case you bring two pets it's 250 pesos per night. Regards! Luis Peña Concierge
2 votes
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1234
"first floor, near the pool"
"Main floor or one floor up, unless you like to walk stairs"
"Ask for a room with a view of the pool"
"If climbing steps is a problem, request a room on a lower floor."
"Get a superior suite, book early"
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PRICE RANGE
US$ 47 - US$ 91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
puerto de luna all hotel puerto vallartapuerto de luna hotelpuerto de luna vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
50
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