We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Krystal Puerto Vallarta

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Krystal Puerto Vallarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,451 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Krystal Puerto Vallarta
See the most recent reviews
Showing 790: English reviews
San Francisco
Reviewed 18 August 2006

For the past ten years, my group of friends have visited Puerto Vallarta up to 3 times per year and always at least once at the Krystal (call it tradition or complete stupidity). The group I travel with is anywhere between 8-13, all men, looking to drink, eat and joke around a week without the wives/girlfriends. Because there is obviously...

 Report
Helpful?
15Thank jimtpsf
PV
Reviewed 8 August 2006

I stayed at the NH Krystal for two nights. This hotel in old time was one of the best hotels in vallarta. The rooms are dire need of being updated. The hotel staff is very rude and not attentive at all. We would hang around the pool and never was offered a drink. There restraraunt also had bad service, not...

 Report
Helpful?
13Thank Zebras88
Tulsa, OK
Reviewed 29 July 2006

Unfortunately we could not stay there longer because Travelocity really hurt us when they only booked one room with a king bed for four people even though we paid for and confirmed two rooms. Travelocity would not lift a finger to fix it, not even a phone call. But I digress ... The Krystal is a nice looking property with...

 Report
Helpful?
17Thank pinmann
Louisiana
Reviewed 12 July 2006

I just returned from 4 days at the NH Krystal. The hotel is different from most being set up on a plan like a Mexican Village. I had a nice room in one of the blocks. The room was well equipped with a larger than king size bed. The maid was wonderful It overlooked a garden to the west. I...

 Report
Helpful?
10Thank jtinsley
A TripAdvisor Member
Chicago,Illinois
1 review
6 helpful votes
Reviewed 11 July 2006

This hotel ended up being one of the best spring break vacations I have ever had. Me and six other guys went down there 3/14-3/18. We went through a travel agent and the agent said she would request conjoing rooms but she couldn't gurnatee anything. We got there and our rooms were completely on the other side of the resort,...

 Report
Helpful?
6Thank A TripAdvisor Member
A TripAdvisor Member
Oxnard
Level Contributor
5 reviews
5 hotel reviews
27 helpful votes
Reviewed 11 July 2006

I stayed their for a few days the end of June 2006. I had a minor weight loss surgery called the Lap Band with Dr. Joya. I thought the hotel was gorgeous, service was great and the rooms very nice. I stayed in the new Towers with Ocean View. Beds were very hard however, but I called and they brought...

 Report
Helpful?
6Thank A TripAdvisor Member
A TripAdvisor Member
Grand Rapids, MI.
1 review
12 helpful votes
Reviewed 12 June 2006

Excuse the lateness in writing this review. We (two couples in their 60's)stayed here for 7 days in late February, early March 2006, and were very impressed with the Krystall from day one through our time there. The staff were above average in all respects. When we arrived early, our rooms were not ready so they upgraded us without hesitation...

 Report
Helpful?
12Thank A TripAdvisor Member
A TripAdvisor Member
langley british columbia
1 review
20 helpful votes
Reviewed 27 May 2006

We just returned from the Krystal and to say the least it was probably the worst all-inclusive resort I have ever stayed in. We were on our honeymoon, and it ruined our vacation. Having been at over 6 other all inclusives, this was the worst ever. Reminder: We did not stay in the tower. There is a different all inclusive...

 Report
Helpful?
20Thank A TripAdvisor Member
A TripAdvisor Member
Edmonton Alberta Canada
Level Contributor
1 review
22 helpful votes
Reviewed 23 May 2006

Just got back from the NH Krystal Puerto Vallarta. Our tour operator HAD TO MOVE US OUT OF THIS HOTEL! First off the room was moldy. This includes the walls, the ceiling, the vents, and the bathroom. We have included pictures of the room mold, the bird crap, the garbage, that was the first impression upon seeing our room. The...

 Report
Helpful?
22Thank A TripAdvisor Member
Halifax, Canada
Reviewed 12 May 2006

we stayed one night... saturday night at the krystal after a week a villa del mar. We own extra weeks with krystal but had not stayed at this property before. We paid the member;s rate and got an old standard room. So here's the deal... Plus: great beach, nice (old) archtecture, close to town and airport. Minus: Horribly slow check-in,...

 Report
Helpful?
6Thank drdisaster

1,146 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (812)
Viewed
Hotel & Grounds (131)
Viewed
Room/Suite (109)
Viewed
Dining (42)
Viewed
Pool/Beach Area (162)
Viewed
View from Room (50)
Viewed
Bathroom (23)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (4)
Viewed
Other (288)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (310)
Viewed
Amenities (32)
Viewed
Beach (38)
Viewed
Garden Pools (8)
Viewed
Grand Tower Pools (5)
Viewed
Main Pool Deck (34)
Viewed
Dining (50)
Viewed
Standard King Room (77)
Viewed
The Hotel (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (1)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (17)

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hacienda-style Resort on 32-acre gardens with private beach. ... more   less 

Additional Information about Krystal Puerto Vallarta

Address: Av de los Garzas, s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 6,348 - ₹ 9,652 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Krystal Puerto Vallarta 3*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Despegar.com, Hotels.com, Travelocity, Cheap Tickets, Priceline, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Krystal Puerto Vallarta Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Krystal Vallarta
Nh Hotel Puerto Vallarta
Krystal Hotel Puerto Vallarta
Nh Krystal Vallarta
Krystal Resort Puerto Vallarta
Hotel Style:
#25 Top resorts Hotel in Puerto Vallarta
#40 On the Beach Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Krystal Puerto Vallarta staff and other travellers.
49 questions
Ask a question

See all questions (49)

Questions? Get answers from Krystal Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many told us don't pay extra for an ocean view in the tower suites. You may pay it, and not get it.”
Divady, 16 Apr 2017 | Read review
“The rooms are fairly large, upper floor on e the ocean side has a nice view. Particular room 9423”
  • The members at The Krystal treated us with such care.
  • Elephant made from our towels. Beautiful!!!
  • Mmmmm
  • House Keeping was amazing at the creativity.
  • Amazing view from the ocean view side.
  • This is what we came back too from breakfast. Beautiful!
  • Meet our friend.
325careys, 3 Apr 2017 | Read review
“Go for ocean veiw”
weinner2007, 2 Apr 2017 | Read review
“Ocean view windows would have been best.”
jmtucson2017, 29 Mar 2017 | Read review
“Ocean view very good, if you like the sound of the waves”
sidbren, 21 Mar 2017 | Read review
5 of 5