We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/1/2018 2/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Krystal Puerto Vallarta

    Av de los Garzas s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
    011 52 55 5351 6605
    Call
    Hotel website
    Save
    Lowest prices for your stay
    1/1/2018 2/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Show Prices
    Like saving money? We search up to 200 sites for the lowest prices
    No availability for your dates from these sites
    Traveller (861)
    Pool & Beach (258)
    Room & Suite (238)
    Overview
    • Excellent23%
    • Very good29%
    • Average19%
    • Poor14%
    • Terrible15%
    Travellers talk about
    “private pool” (22 reviews)
    “ocean view” (34 reviews)
    “water aerobics” (11 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    1 Jan2 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Vallarta hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e1dd2893fd7442118515fea4dfcfeb16", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155676,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":1,"year":2018},"checkout":{"day":2,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e1dd2893fd7442118515fea4dfcfeb16","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Krystal Puerto Vallarta","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUxZGQyODkzZmQ3NDQyMTE4NTE1ZmVhNGRmY2ZlYjE2IiwiQUlLIjoiNzkzYzRmZGUwZDkwNDUwZWJlMGQwMzdkMDQxYWEwNDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/01/2018", "checkOut": "02/01/2018", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (1,609)
    There are newer reviews for Krystal Puerto Vallarta
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 822 reviews

    Reviewed 16 September 2017

    It is getting old and needs updating right away. Love the people here. It is a great value. The location is perfect. The food is very good. The service is excellent. When the property is put into better condition it will be great.More

    Review collected in partnership with this hotel
    Thank Neil P
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 17 September 2017
    Google Translation

    Apreciable Neil, apreciamos que haya tomado parte de su valioso tiempo para compartir con nosotros sus pensamientos y preocupaciones. Sus...More

    Reviewed 13 September 2017

    My husband and I have been coming to the Krystal for over 20 years. Change is inevitable and the Krystal is going through some transitions. The food is not it's high point but with some of the finest international restaurants within a 5 minute cab...More

    1  Thank DaveandWanda
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 15 September 2017
    Google Translation

    Apreciable DaveandWanda, ¡Que gran contenido abarcan sus breves comentarios acerca de su reciente experiencia! Muchas gracias por su visita, es...More

    Reviewed 4 September 2017

    Horrible experience, the room was dirty, there was only a hard comforter for sheets. The phone didn't work? The food was beyond bad. It had no taste and was cheap. Sodas and drinks were separate even when it was inclusive.More

    Review collected in partnership with this hotel
    1  Thank sg650
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 6 September 2017
    Google Translation

    Apreciable sg650, gracias por su reciente visita y por su tiempo en compartir sus comentarios acerca de su estadía, lamentamos...More

    Reviewed 3 September 2017

    I will not return to this hotel, I've been to better hotel for half the price. The personal was great but the overall quality of the hotel is terrible. The beds were hard unable to get some sleep and showers weren't working.More

    Review collected in partnership with this hotel
    1  Thank juancC6378IM
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 6 September 2017
    Google Translation

    Apreciable JuancC6378IM, gracias por su reciente visita y por su tiempo en compartir sus comentarios acerca de su estadía, lamentamos...More

    Reviewed 31 August 2017

    We stay at The Krystal 2-3 times a year. The staff are kind and helpful. (In particular, Aritsteo, Omar, Carlotta just to name a few.) The Buffet at the Main restaurant has something for everyone. Menudo on weekends, or Chilliquilles (red or green) are available....More

    Review collected in partnership with this hotel
    Thank Gnarlita
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 2 September 2017
    Google Translation

    Apreciable Gnarlita, ¡Qué amables comentarios hace de su estadía reciente! Gracias por su visita y por su tiempo para estimular...More

    Marriott Puerto Vallarta Resort & Spa
    3,353 reviews
    #11 of 123 hotels in Puerto Vallarta
    6.2 km
     
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    2,029 reviews
    #19 of 123 hotels in Puerto Vallarta
    6 km
     
    Velas Vallarta
    3,765 reviews
    #5 of 123 hotels in Puerto Vallarta
    6.3 km
     
    Holiday Inn Express Puerto Vallarta
    345 reviews
    #23 of 123 hotels in Puerto Vallarta
    5 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 82 - US$ 670 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Top resorts Hotel in Puerto Vallarta
    • #42 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, getaroom.com, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Krystal Puerto Vallarta Hotel Puerto Vallarta ,
    • Nh Hotels Puerto Vallarta ,
    • Nh Krystal Puerto Vallarta ,
    • Krystal Vallarta ,
    • Nh Hotel Puerto Vallarta ,
    • Krystal Hotel Puerto Vallarta ,
    • Nh Krystal Vallarta ,
    • Krystal Resort Puerto Vallarta
    Add Photo Photos
    Traveller (861)
    Pool & Beach (258)
    Room & Suite (238)
    Dining (101)
    Hotel & Grounds (533)
    Bathroom (23)
    Family and Play Areas (8)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 123 hotels in Puerto Vallarta
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    2,029 reviews
    6.04 km away
     
    Holiday Inn Express Puerto Vallarta
    345 reviews
    4.97 km away
     
    Marriott Puerto Vallarta Resort & Spa
    3,353 reviews
    6.18 km away
     
    Velas Vallarta
    3,765 reviews
    6.33 km away
     
    Nearby Restaurants
    Chicos Paradise
    39 reviews
    2.00 km away
    Pepes tacos and terrace
    97 reviews
    2.11 km away
    Burrito Beach
    24 reviews
    2.00 km away
    Half Time Sports Bar
    9 reviews
    2.05 km away
    Nearby Attractions
    Baston del Rey
    73 reviews
    2.11 km away
    Sunset Market
    34 reviews
    1.45 km away
    Glass Gallery EM
    7 reviews
    2.11 km away
    Emotions Casino
    5 reviews
    2.27 km away
    Ask a question
    Questions & Answers
    craig o
    26 November 2017|
    Answer
    Response from Maribel M | Property representative |
    Hi Craig, I share with you that there are new projects on the doorstep that will face the attention that our guests deserve. Krystal Vallarta servicio con corazón.
    0
    Votes
    Google Translation
    BobnDebi
    2 November 2017|
    AnswerShow all 4 answers
    Response from Gnarlita | Reviewed this property |
    Hello, We have stayed at the Krystal maybe 6 times now during various months of the year. We have never had any bug issues, much less bed bugs. The Krystal has beautiful grounds, but is not a Fancy American Resort. It is an... More
    2
    Votes
    lin7604
    19 October 2017|
    Answer
    Response from Angela M | Reviewed this property |
    Very poor and restricted food, so I would hesitate to book this hotel if you have dietary restrictions.
    1
    Vote
    Room Tips
    "We stated in #9105. The 9000 block of rooms is right next to the beach and the adult pool."
    Read review
    "In tower by Ocean front, request a higher level room. ground floor smelled very musty."
    Read review
    "Plenty of great cheap restaurants and bars very close where you wil spend far far less for much better quality"
    Read review
    "Try for an Ocean view if you can. The sound of the Sea is so peaceful."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing