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07/05/2017 08/05/2017
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    Krystal Puerto Vallarta

    Av de los Garzas, s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 27
    US$ 130
    US$ 103
    US$ 130
    US$ 115
    Traveller (812)
    Pool & Beach (247)
    Room & Suite (236)
    Los Arcos Suites
    490 reviews
    #26 of 126 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,431 reviews
    #29 of 126 hotels in Puerto Vallarta
     
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    1,634 reviews
    #21 of 126 hotels in Puerto Vallarta
     
    Hilton Puerto Vallarta Resort
    2,446 reviews
    #34 of 126 hotels in Puerto Vallarta
     
    Overview

    • Excellent22%
    • Very good28%
    • Average19%
    • Poor15%
    • Terrible14%
    Travellers talk about
    “private pool” (21 reviews)
    “ocean view” (46 reviews)
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    3 Star Hotel
    All hotel details
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    Los Arcos Suites
    490 reviews
    #26 of 126 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,431 reviews
    #29 of 126 hotels in Puerto Vallarta
     
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    1,634 reviews
    #21 of 126 hotels in Puerto Vallarta
     
    Hilton Puerto Vallarta Resort
    2,446 reviews
    #34 of 126 hotels in Puerto Vallarta
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviewed 1 week ago via mobile

    No night club. Not much night entertainment in the resort.very hard to find for correct information from the staffs due to communication problem and also among themselves.hotel information is not sharing among their staffs what is going in the resort.although staffs are providing good services...More

    Helpful?
    Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto Vallarta

    Dear Jeffrey C, Thank you for your recent visit to our resort. We are sorry to read that you have not lived up to your expectations. Our goal is to offer fantastic holiday experiences and take diligent steps in our day-to-day operation to meet and...More

    Reviewed 1 week ago

    Took my partner for his very first trip to Mexico. Didn't pay too much attention to the previous reviews regarding the lack of nightlife. If you are looking for a quiet resort that pretty much closes at 10 pm, this is the place for you....More

    Helpful?
    Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto Vallarta

    Dear Divady, so beautiful great compliment is the knowledge that enjoys an excellent holiday! We are happy to receive comments as well as yours mentioning that you enjoyed our excellent service and also what was not to your liking help us to improve, Thank you...More

    Reviewed 2 weeks ago

    El aire acondicionado no fue el mejor pero me gusto la piscina y la playa. me encanto la casita con nuestra propia piscina. nos quedaria otra vez. Nuestra experiencia fue muy buena. We loved the place and it was so pretty. The casita and the...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto Vallarta

    Dear Kelly, We greatly appreciate your excellent comments on your experience. Thank you for your visit and for encouraging us with your compliments. We are glad that you have fully enjoyed your holiday and that you have received the warm hospitality of our staff. Thank...More

    Reviewed 2 weeks ago

    We stayed here for a week and it was such an enjoyable experience! They offer 4 restaurants that are all inclusive. It was a little inconvenient that three of the four all inclusive restaurants were actually off the resort! They were just off to the...More

    Helpful?
    Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto Vallarta

    Dear Happy1232727, It is a real compliment to receive comments like yours we are proud and encourages us to move forward. I want to thank you for taking the time to share your experiences that you experienced and enjoyed during your stay with us, I...More

    Reviewed 2 weeks ago

    Entrance and front desk area are beautiful, staff very helpful and friendly. The location is awesome, beautiful beach, great food, friendly wait staff, overall great place, so what's the problem? The rooms are very old and moldy...the smell was just too much. Switched rooms with...More

    Helpful?
    Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto Vallarta

    Dear Desmand, Thank you for your recent visit to our resort. Sorry to live up to your expectations. We also thank you for highlighting what was to your liking with our services and the stunning beach of our Pacific Ocean. Our goal is to provide...More

    Los Arcos Suites
    490 reviews
    #26 of 126 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,431 reviews
    #29 of 126 hotels in Puerto Vallarta
     
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    1,634 reviews
    #21 of 126 hotels in Puerto Vallarta
     
    Hilton Puerto Vallarta Resort
    2,446 reviews
    #34 of 126 hotels in Puerto Vallarta
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 97 - US$ 146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Top resorts Hotel in Puerto Vallarta
    • #40 On the Beach Hotel in Puerto Vallarta
    Photos
    Traveller (812)
    Pool & Beach (247)
    Room & Suite (236)
    Dining (96)
    Nearby
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    Questions & AnswersAsk a question
    Texan
    Do you know if you can eat at the resort if you are not doing All Inclusive?
    26 April 2017|
    Answer Show all 10 answers
    Response from Maribel M | Property representative |
    Dear Texan, the restaurant is open for all guests is buffet and a la carte and even prodia leave any form of payment on arrival to be charged to your room.
    0
    Votes
    Google Translation
    misscapilano
    I am a middle aged woman travelling alone. is this resort totally safe?
    11 April 2017|
    Answer Show all 4 answers
    Response from Maribel M | Property representative |
    Dear Misscapilano our resort is completely safe.
    1
    Vote
    Google Translation
    loriberry59
    We booked a 2 bedroom, 2 bath through RCI. Will this be in the hotel on the beach or the villas with the private pools?
    1 April 2017|
    Answer Show all 10 answers
    Response from Maribel M | Property representative |
    Dear Loriberry, It is necessary to know the name to which his / her reservation is and the dates in which he visits us to be able to give him more information.
    0
    Votes
    Google Translation
    Room Tips
    "Many told us don't pay extra for an ocean view in the tower suites. You may pay it, and not get it."
    Read review
    "The rooms are fairly large, upper floor on e the ocean side has a nice view. Particular room 9423"
    Read review
    "Go for ocean veiw"
    Read review
    "Ocean view windows would have been best."
    Read review