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Krystal Puerto Vallarta

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Traveller (1099)
Room & Suite (276)
Pool & Beach (271)
Overview
Hotel website
E-mail hotel
Av de los Garzas s/n Zona Hotelera Norte, Puerto Vallarta 48300 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
Additional information
Visit Hotel Website
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,441)
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1 - 5 of 922 reviews
Reviewed 4 days ago

Great & smiley staff but old room, no internet during the 3 days and full off tourists who only focus on drink all they can in the swimming pool ! Great access to the beach. I would recommend if you go to party but not...More

Thank AnthonyDuChat
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 3 days ago

Dear Anthony First of all, we would like to thank you for the comments regarding your resent stay. I am disappointed to know that your visit here was not as enjoyable and that we did not meet your expectations. Please be assured that we are...More

Reviewed 5 days ago

The Staff Was Super Helpfuland Friendly,,While Enjoying Aquarobics In The Beachside Pool, the Activities Director, Antoni, Literally, Jumped Out Of The Pool To Save a Woman from The Fierce Undertow,,,Jose ,Our Waiter, and The Omelet Woman were Both Very Pleasant,,The Maids and other Staff Always...More

Thank smoochump2
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 3 days ago

Thank you for your visit and feedback regarding your stay. I am happy that you enjoyed the friendly and helpful service from our staff as well as the condition of the resort. Our people are the highlight of our success and I will be proud...More

Reviewed 2 weeks ago via mobile

It is nicce it’s clean. I like it the service was good. Food was never old or not cooked all the way. The room was clean and very neat when we arrived and the view was very beautiful. Monserrat and Alex tonyMore

1  Thank Izzytrivia
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 2 weeks ago

Thank you for your visit and feedback regarding your stay. I am happy that you had a relaxing stay and that you enjoyed the friendly and helpful service from our staff as well as the condition of the resort. Our people are the highlight of...More

Reviewed 2 weeks ago via mobile

The room was very clean. The food was very good. The pool was nice. The service was good., las Alberta’s mug Linda y el personal de animation logro que mis vacationed Curran mad divertidas con tony, Monserrat y AlejandroMore

Thank Arianna P
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 2 weeks ago

Thank you for your visit and feedback regarding your stay. I am happy that you had a relaxing stay and that you enjoyed the friendly and helpful service from our staff as well as the condition of the resort. Thank you for your visit ....More

Reviewed 2 weeks ago

Staff was rude. No customer service. Had an if you don't like it you can leave attitude. Was denied the front desk manager when I asked to speak to him. Room filled with mold, dirty comforters, light fixtures were broken and hanging from the ceiling....More

1  Thank mrsl_rjs
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 2 weeks ago

First of all, we would like to thank you for the comments regarding your resent stay. I am disappointed to know that your visit here was not as enjoyable and that we did not meet your expectations. Please be assured that we are taking action...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 85 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Puerto Vallarta
#33 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 85 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Puerto Vallarta
#33 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (1,099)
Room & Suite (276)
Pool & Beach (271)
Dining (103)
Amenities (32)
Family and Play Areas (14)
Business Centre & Event Rooms (13)
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Questions & Answers
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Room Tips
"We were in The Tower,,With A Balchony,,and A Fantastic View,,,"
smoochump2
6 days ago
Read review
"Never go to this hotel."
mrsl_rjs
2 weeks ago
Read review
"If you want a good room stay away from this hotel"
Maps818696
3 weeks ago
Read review
"Ask for a room in a building that's not under construction"
danoeby
10 Jul 2018
Read review
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