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Sunscape Puerto Vallarta Resort & Spa

1,638 reviews
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Traveller (1226)
Pool & Beach (265)
Room & Suite (264)
Overview
  • Excellent45%
  • Very good28%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“tiki taco”(57 reviews)
“sun club”(45 reviews)
“da mario”(28 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,638)Write a Review
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951 - 955 of 1,053 reviews
Reviewed 5 March 2016 via mobile

My friends and I visited for 2 nights and it was the best trip ever. The hospitality, food, and drinks were wonderful. The room need to be updated but overall the stay was nice! Axel, Mario, Gustavo, and others were also very helpful. The hotel...More

3  Thank sn8916
Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 11 March 2016

Dear Sn8916, Thank you for sharing your thoughts about your stay. It is our main goal to keep a perfect hospitality. We are glad to know that it was the best trip you ever had. We hope to see soon you again to have another...More

Reviewed 5 March 2016 via mobile

We stayed at this resort for the last week in Feb. We went with another couple and had a very relaxing week. The staff was definately the best part of the resort - Mario (beach server), Miguel (restaurant server), David (pool waiter) and so many...More

5  Thank carlamariefigg
Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 11 March 2016

Dear Mrs, Carlamariefigg, Thank you for taking the time to share your review in TripAdvisor. Is good to hear that you had a relaxing week in Puerto Vallarta while staying at our resort, our staff is very happy to hear that you remember them, this...More

Reviewed 4 March 2016

My wife and I spent 8 days at the Sunscape and although there were some initial concerns that had to be "worked out"...within 24 hrs. we were moved to the room 721 which had a great view of the ocean....everything was clean and while there...More

3  Thank William W
Response from Sunscape P, Javier Macahin, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 11 March 2016

Dear Mrs. William W, Thank you for taking the time to write your review about your stay in Sunscape Puerto Vallarta Resort & Spa. Our staff in Seaside and the buffet will be very happy to hear about your comments. We hope to see you...More

Reviewed 4 March 2016

We have stayed at this place many times when it was a 3 star hotel and not much has changed. The staff and servers are fantastic (Hugo, Padre, Minguel, Charlie, etc.). They are friendly, pleasant and very helpful. However, I have never been in a...More

3  Thank Glen P
Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 12 March 2016

Dear Mr. Glen P, Thank you for sharing your thoughts of your stay at our resort. It makes us happy to know that you enjoyed our staff service. Your observation about the lacking of ice machines is being delivered to the management as well as...More

Reviewed 4 March 2016

We recently spent several nights at the Sunscape Puerto Vallarta. We have travelled to Mexico at least 15 times, staying in 3 to 5+ star resorts. We would rate this as a solid 4 by Mexican standards. We stayed in room 620, renovated, ocean view...More

3  Thank mannfam
Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 12 March 2016

Dear Mannfam, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. It is a great joy to know that you enjoyed...More

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Traveller (1226)
Pool & Beach (265)
Room & Suite (264)
Dining (212)
Hotel & Grounds (782)
Bathroom (20)
Family and Play Areas (12)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 179 - US$ 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Puerto Vallarta
#32 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 179 - US$ 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Puerto Vallarta
#32 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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