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Sunscape Puerto Vallarta Resort & Spa

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Sunscape Puerto Vallarta Resort & Spa
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988 Reviews from our TripAdvisor Community

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Showing 642: English reviews
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Kingston, Canada
Reviewed yesterday NEW

Just had the most amazing week! The staff are so happy, friendly and outgoing; special thanks to Lalo, Mario, Mave, Fernando and Christian from the entertainment staff for their enthusiasm and for making our time at Sunscape "sunsational". Our room was always clean and staff were always friendly and willing to answer any question we had. The food was delicious...

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Helpful?
Thank mariahdelonghi
south dakota
Reviewed yesterday NEW

My husband and I traveled Feb 14-19. We loved this resort! It is on the smaller size, but since I had just broken my leg the week before, that was a bonus!.The people were all so nice, the food was great. We liked that you didn't have to make reservations for the dinner meal, but the wait was really long...

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Helpful?
Thank swimupbarlover
Minnesota
Reviewed yesterday NEW

We stayed at SunScape Puerto Vallarta Resort ( formerly Holiday Inn Resort) Feb 17-21 2017. We have been to Puerto Vallarta several times in the past 10 years but this was our first time to SunScape. The resort is nicely located very close to Marina Vallarta which offers tons of restaurant and shopping choices, about a mile walk to Walmart...

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Helpful?
Thank peeweeisme
Reviewed yesterday NEWvia mobile

Just came back from an amazing trip at Sunscape!!! All the staff are super friendly and the food was delicious, with lots of choices. Special shout out to Eduardo, Christian, Mario, Fernando, and Mavely from the entertainment team who do an excellent job at providing fun activities during your stay at Sunscape.

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Helpful?
Thank Brittany D
Saskatoon, Canada
Reviewed yesterday NEWvia mobile

We loved every minute of our trip. The hotel was clean, had friendly staff, and felt very welcomed and comfortable. They were always honest and accommodating. If we wanted more bottled water, we got it. The buffet was GREAT! The Italian a la carte was good, but the portions are VERY small. Our favourite a la carte was the Seaside...

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Helpful?
Thank elledubbs96
Mankato, Minnesota
Reviewed 2 days ago NEWvia mobile

Booked with apple. Room on the 9th floor view is great. We are not beer or soda drinkers we asked to have that replaced with water it was done immediately great service and it is only Tuesday. Food is good as we are in Mexico we try to eat as much Mexican food as possible but here it is just...

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2Thank jnbflem
Elizabeth
Reviewed 2 days ago NEW

We booked this trip and hotel after researching and reading many reviews. Any reservations about this resort, including some negative reviews were immediately unfounded. The warm greeting, the fast check-in, the welcome we fest was great. (Could go without the push on time shares). Our room was ready, clean fully stocked with mini bar refreshments, plenty of soft plush towels....

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1Thank David R
Reviewed 3 days ago NEW

I loved Sunscape! We had a room on the 11th floor with an amazing view and balcony. The pool and beach area were perfect, and the entertainment team made it so fun to hang out at the pool all day! Shoutout to Mavi, Eduardo, and Christian for keeping things fresh. They were so much fun! 10/10 would definitely come back.

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Helpful?
Thank Cali M
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Cali, Thank you for choosing Sunscape Puerto Vallarta Resort & Spa to be part of your vacation. We really appreciate all your feedback. It makes us very happy to read that you loved your room and that our Entertainment staff provided you a fantastic time! Be sure that Mavi, Eduardo and Christian will receive your positive comments! Please feel...

vancouver
Reviewed 4 days ago NEW

Good moderate hotel. As soon as you walk in you feel welcomed! The rooms are decent and clean. I think most of them would all have a decent view. The evening shows as not big productions but still pretty decent for a hotel close to downtown distractions. The food is great. Really liked the grill by the pool, 24 hour...

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Helpful?
Thank jamaical
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Jamaical, Thank you so much for your review! I assure you that in Sunscape Puerto Vallarta Resort & Spa we are very proud for guest with experiences like yours. We are joyful to read that you felt welcomed as soon as you arrived and that you loved our food, specially our Coco Cafe and Italian Restaurant. We thank you...

Detroit, Michigan, United States
Reviewed 4 days ago NEW

Hola , coming from a 20 + year All Inclusive traveler , I've seen it all good & bad . In a nutshell let me say this Sunscape was a very good mid range priced resort quite a bang for the buck , first I will list pros ~~ Service was excellenta " Ana Tiont at front desk was very...

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Helpful?
Thank Rob S
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Rob, We want to thank you for choosing us to be part of your vacation and for sharing your comments with us! We feel very happy to read that our service was excellent, and that our pool, beach and food were of your satisfaction. We will give your recognition to Ana so she knows that her job is highly...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 10,668 - ₹ 28,247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#22 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
268 questions
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Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the east, higher the better would be the best choice for a room.”
 of 5 bubbles swimupbarlover, 22 Feb 2017 | Read review
“Arrive early to ensure to get the room you reserved. Deluxe Ocean front Jr suite had a gorgeous view of ocean and old downtown.”
 of 5 bubbles peeweeisme, 22 Feb 2017 | Read review
“any view was awesome”
 of 5 bubbles X4373WXdavidr, 21 Feb 2017 | Read review
“Well taking the deluxe ocean view didn't help me so not much help here.”
  • no place to unpack or put luggage
  • in need of repairs
  • Large suite but could use somewhere to unpack
  • only place to hang a wet towel
  • for size of room very small bathroom
 of 5 bubbles BrianS891, 19 Feb 2017 | Read review
“Most rooms have an ocean view. If you upgrade you will get a fabulous view - there are even penthouse rooms.”
 of 5 bubbles TravelByDotty, 19 Feb 2017 | Read review
5 of 5