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Casa Velas

Travellers' Choice award winner
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Casa Velas
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1,529 Reviews from our TripAdvisor Community

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Showing 1,336: English reviews
Oxnard, California
Reviewed 17 August 2013

Visiting Casa Velas for the 3rd time and the experience gets better and better every single time we visit. Awesome service, the staff knew us by name and they really treated us like if were at home. Excellent place to relax and enjoy the beautiful views from the pools having great cocktails and food next to you at all times....

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Helpful?
2Thank Bdiazzz
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you so much for taking the time to share your wonderful experience, Casa Velas is honored to know we accomplish our main goal for the third time on your stay. It’s been a pleasure to host you and an honor to know we exceed your expectations once again. We look forward to another great year. Best Regards...

Stafford, Virginia
Reviewed 8 August 2013

We booked this hotel via RCI, it is an all inclusive resort and exclusive at the same time. We were celebrating our 30th Anniversary and landmark birthday for my husband. From the moment we arrived to the very last minute it was an experience of a lifetime. We were spoiled and pampered in the lap of modest luxury, unbelievable service...

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Helpful?
2Thank Marisela C
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Once again Happy Birthday and 30th Anniversary!!! It’s a pleasure to be part of your celebration and enjoyment; we appreciate all your lovely comments, it’s great to know you had a wonderful vacation our paradise, from all the staff in Casa Velas we hope to host you again in the near future for “Casa Velas will always be...

Farmington Hills, Michigan
Reviewed 6 August 2013

Casa Velas is more than a sum of its amenities. So much of the experience at this resort is made possible by their outstanding staff that goes out of their way to make your stay enjoyable. You may be able to find a cheaper resort with a location closer to the beach and a greater variety of restaurant choices, but...

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Helpful?
1Thank Joshua G
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Absolute Delight to know you had a wonderful time. Casa Velas highly appreciates the time you have taken to share your lovely experience, we welcome you to return at any time Casa Velas will always be your HOME AWAY FROM HOME!! And we look forward on hosting you in the near future. Best Regards, DENISSE GONZALEZ Chief Concierge...

Vancouver, Washington
Reviewed 6 August 2013

Short and simple.... Suites...Excellent Hotel Facilities...Excellent Staff...Excellent Service...Excellent Food...Excellent Drinks....beyond Excellent Beach Club...Excellent Gym, Spa, Pools.......Excellent This place exceeded all my expectations. Denisse, the Conciege, was extremely helpful and knowledable. Benny, the Lobby Bartender, was funny, provided excellent service and drinks. The food was outstanding. If it wasn't on the menu, you could ask for something. The drinks were fab!...

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Helpful?
1Thank Yayagirl39
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, We absolutely love the tittle of your review we cannot thank you enough for writing such a detailed and lovely review it’s so good to read you had an excellent and memorable time on behalf of all the family in Casa Velas we are looking forward on hosting you again. Best Regards, DENISSE GONZALEZ Chief Concierge Casa Velas:YOUR...

El Paso, Texas
Reviewed 30 July 2013

This was our second time visiting Casa Velas...without a doubt this hotel is amazing! The staff is the utmost professional and cater to every need with out reservation. The entire staff from the restaurant, club house, bell boys, reception, front desk, cleaning crew, maintenance, drivers, and bartenders is what makes Casa Velas the BEST! Yes, the property is amazing, but...

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1Thank Texas747
Roselle Park, New Jersey
Reviewed 25 July 2013

Casa Velas was an incredible place to have a vacation. The staff was amazingly friendly and outgoing. The maids would fold your clothes and constantly restock your fridge as necessary. When staying at Casa Velas you are entitled to your own private beach at the Beach Club. The staff there makes you feel like royalty. The cuisine at Casa Velas...

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Helpful?
1Thank Jennifer M
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, Warm Greeting from sunny Casa Velas!! thank you for all your wonderful comments your opinion is very valuable to all of our staff, Its inspiring to read and to know we accomplish our goal on making you feel at home and accommodated in all the aspects that Casa Velas offers, Also thank you for taking the time to...

Reviewed 24 July 2013

Manicured grounds, clean rooms, excellent staff, amazing Cusine "5 Stars", perfect place to unwind and relax with someone special. A vacation full of heavenly memories. Thank you ....Casa Velas Boutique Hotel

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Helpful?
1Thank JohnLent
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you so much from all the staff and myself GRACIAS!! We love that tittle HEAVEN ON EARTH!! The tittle says it all, we are so happy to know you had an amazing time it’s truly a joy to know we accomplish our daily goal making you feel at home and living with a memorable experience. We look...

San Francisco, California
Reviewed 16 July 2013

Having read some of the other reviews, I am surprised by the negative experiences that some guests have had. During our 5 days there, we did not see a single child at our resort. We saw more than we cared to see at Velas Vallarta (sister resort), and it appears to me that's the one intended for families. Having access...

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Helpful?
Thank Jason M
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, It’s truly a pleasure to read such a lovely review Casa Velas appreciates the time you have taken too share your lovely experience, We are thrilled to know you had a wonderful time and we will keep working on always making unforgettable experiences, we look forward on seeing you in the near future. Best Regards, Denisse Gonzalez Chief...

Washington DC, District of Columbia
Reviewed 16 July 2013

This was our first trip to Puerto Vallarta and I have to admit the staff at Casa Velas has spoiled us for life!! We visited Puerto Vallarta and Casa Velas with friends who had a Time-Share in the Velas properties. We upgraded to Casa Velas, and the experience was nothing short of fantastic!! Denisse, Rafael and the entire concierge/front desk...

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Helpful?
Thank Shawn T
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you so much for taking the time to share your lovely experience, Casa Velas is very happy to know we excited your expectations turning this Vacation to something memorable and special. Thank you for remembering and mentioning everybody’s name. We welcome you to return at any time Casa Velas will always be your home away from home....

Washington DC, District of Columbia
Reviewed 10 July 2013

We visited Puerto Vallarta and Casa Velas with friends who had a Time-Share in the Velas properties. We upgraded to Casa Velas, and there is no looking back to anything less. I first have to recognize the outstanding staff at this resort/hotel. The first two staff members we met would be the hardest to say "goodbye" to, and that was...

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Helpful?
1Thank Eric D
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, We absolutely love the title of your review, we cant thank you enough for choosing to spend your vacation in Casa Velas, and to know you had a memorable and outstanding vacation is really motivating. Thank you so much for taking the time to provide everybody your lovely experience we look forward on seeing you again Casa Velas...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 25,276 - ₹ 44,282 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
126 questions
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Questions? Get answers from Casa Velas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms in the main building better for absolute dead quite. I heard an occasional loud conversation late at night on 2nd floor.”
iand490, 9 May 2017 | Read review
“upper floor with a plunge pool is great”
BobD855, 29 Apr 2017 | Read review
“I recommend that if you have any particular room needs or wishes, contact the hotel before-hand to ensure that you get what you want.”
meihan93, 28 Apr 2017 | Read review
“We had a master suite with a plunge pool both times and absolutely love it!”
nwells3, 25 Apr 2017 | Read review
“There are no bad rooms”
Nmlois, 20 Apr 2017 | Read review
5 of 5
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US$ 421* /night
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Booking.comUS$ 449
Hotwire.comUS$ 422
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*Disclaimer
Prices are for 1 room, 2 adults
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