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Traveller (1812)
Room & Suite (753)
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Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(663 reviews)
“plunge pool”(130 reviews)
“sister resort”(103 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Casa Velas
Offers & Announcements: Package Deal
Offers from Casa Velas
Offers & Announcements: Package Deal
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,703)
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1,481 results
Traveller rating
1,275
122
44
23
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1,275
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All reviewsbeach clubplunge poolsister resortgrand class suiteemiliano restaurantshort shuttle ridemain resortboutique hotelour honeymoonshrimp burritovista vallartalobby barhotel poolan adults only resortall inclusive resortgourmet foodaqua bar
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661 - 665 of 1,481 reviews
Reviewed 2 November 2014

We came back last week from the awesome Puerto Vallarta vacation and this place was the highlight. Quick highligths: Awesome service and staff Gourmet food (Though not exactly local/mexican-but just to let you know the about the service my husband requested off-menu dishes daily and...More

Thank NilayNeha
Response from casavelasmanagement, Gerente at Casa VelasResponded 12 November 2014

Thank you very much for selecting Casa Velas as your relaxing vacation setting. We are especially proud to have been the highlight of your trip to Mexico and that the service and cuisine were to your great satisfaction. I appreciate that you mentioned our golf...More

Reviewed 30 October 2014

It certainly lived up to its reviews. All the staff were wonderful and nothing was too much trouble. The hotel and its grounds were immaculate and the associated Beach Club was excellent in every way. We have already started saving for the opportunity to go...More

Thank johnandsue49
Response from casavelasmanagement, Gerente at Casa VelasResponded 12 November 2014

John and Sue, thank you very much for visiting Casa Velas all the way from the UK. It was our pleasure to host you and your friends during your luxurious Mexican getaway and it pleases me very much that our staff was very service-orientated towards...More

Reviewed 29 October 2014

We arrived! "Welcome Home" the staff really mean it! From your arrival to departure you are not disappointed. After a long journey the staff made a real effort to make us comfortable, Casa Velas has that "Touch of Class" that you would expect from a...More

2  Thank NeilB2271
Response from casavelasmanagement, General Manager at Casa VelasResponded 13 November 2014

Thank you very much Neil for your glowing comments on your recent stay with us. We do put a great deal of importance in the comfort of our guests and the professional courtesy that we offer is exactly what our affluent clients deserve and expect....More

Reviewed 27 October 2014

Let me first start off by saying that if you let a few small things detract from the overall experience then I think that you will needlessly spend too much energy focusing on the negative. Having now been there now, I think that is what...More

11  Thank Randy O
Response from casavelasmanagement, Gerente at Casa VelasResponded 30 October 2014

Thank you very much for sharing the great satisfaction you felt on your recent vacation with us and also for your various observations which can make us an even better resort. I very much appreciate the manner in which you touched on practically every single...More

Reviewed 21 October 2014

Seven of us traveled to Puerto Vallarta and stayed at this amazing hotel to celebrate the 50th B-day of two of them! I must say the food and alcohol are high quality. Margaritas are enhanced by top tequilas. Beds and pillows are very comfortable. You...More

3  Thank LIz A
Response from casavelasmanagement, Gerente at Casa VelasResponded 26 October 2014

Thank you very much firstly for coming to the decision in making Casa Velas the setting for your special visit. And secondly I thank you for sharing your glowing comments with the world. As general manager I feel that it was an honor to host...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 396 - US$ 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 396 - US$ 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1812)
Room & Suite (753)
Pool & Beach (415)
Dining (286)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
DMarrara
10 May 2018|
AnswerShow all 3 answers
Response from Luis A | Property representative |
0 Votos Dear DMarrara, Staying at Casa Velas you are able to play at Marina Golf Course and Vista Vallarta Golf Club that has two Golf Courses, Weiskopf and Nicklaus. Green fees are included; but Golf cart fee and club... More
1
Vote
Google Translation
debbeut
7 May 2018|
AnswerShow all 2 answers
Response from Luis A | Property representative |
Dear Debbeut, Greetings from beautiful Casa Velas. Marina Vallarta is a secure area to walk at night. If you need recommendations where to go or what to do, please contact our Concierge on site who can give you the best... More
0
Votes
Google Translation
RLY59
30 April 2018|
AnswerShow all 5 answers
Response from Luis A | Property representative |
Dear Rly59, Greetings from beautiful Casa Velas. Our suites that have balconies and/or patio are Gran Class, Gran Class Plus and our Ambassador Suites; our other type of suites comes with a small balcony.
0
Votes
Google Translation
Room Tips
"We upgraded to get a private pool in our room."
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"There are no"
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"Excellent room with a great balcony."
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"Don't be shy , if you would like something special in your room(snacks,drinks,room service) just ask they..."
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