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Casa Velas

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1 room 2 adults 0 children
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1,513 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Velas
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Showing 1,322: English reviews
El Paso, Texas
Reviewed 30 July 2013

This was our second time visiting Casa Velas...without a doubt this hotel is amazing! The staff is the utmost professional and cater to every need with out reservation. The entire staff from the restaurant, club house, bell boys, reception, front desk, cleaning crew, maintenance, drivers, and bartenders is what makes Casa Velas the BEST! Yes, the property is amazing, but...

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1Thank Texas747
Roselle Park, New Jersey
Reviewed 25 July 2013

Casa Velas was an incredible place to have a vacation. The staff was amazingly friendly and outgoing. The maids would fold your clothes and constantly restock your fridge as necessary. When staying at Casa Velas you are entitled to your own private beach at the Beach Club. The staff there makes you feel like royalty. The cuisine at Casa Velas...

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1Thank Jennifer M
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, Warm Greeting from sunny Casa Velas!! thank you for all your wonderful comments your opinion is very valuable to all of our staff, Its inspiring to read and to know we accomplish our goal on making you feel at home and accommodated in all the aspects that Casa Velas offers, Also thank you for taking the time to...

Reviewed 24 July 2013

Manicured grounds, clean rooms, excellent staff, amazing Cusine "5 Stars", perfect place to unwind and relax with someone special. A vacation full of heavenly memories. Thank you ....Casa Velas Boutique Hotel

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1Thank JohnLent
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you so much from all the staff and myself GRACIAS!! We love that tittle HEAVEN ON EARTH!! The tittle says it all, we are so happy to know you had an amazing time it’s truly a joy to know we accomplish our daily goal making you feel at home and living with a memorable experience. We look...

San Francisco, California
Reviewed 16 July 2013

Having read some of the other reviews, I am surprised by the negative experiences that some guests have had. During our 5 days there, we did not see a single child at our resort. We saw more than we cared to see at Velas Vallarta (sister resort), and it appears to me that's the one intended for families. Having access...

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Helpful?
Thank Jason M
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, It’s truly a pleasure to read such a lovely review Casa Velas appreciates the time you have taken too share your lovely experience, We are thrilled to know you had a wonderful time and we will keep working on always making unforgettable experiences, we look forward on seeing you in the near future. Best Regards, Denisse Gonzalez Chief...

Washington DC, District of Columbia
Reviewed 16 July 2013

This was our first trip to Puerto Vallarta and I have to admit the staff at Casa Velas has spoiled us for life!! We visited Puerto Vallarta and Casa Velas with friends who had a Time-Share in the Velas properties. We upgraded to Casa Velas, and the experience was nothing short of fantastic!! Denisse, Rafael and the entire concierge/front desk...

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Thank Shawn T
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you so much for taking the time to share your lovely experience, Casa Velas is very happy to know we excited your expectations turning this Vacation to something memorable and special. Thank you for remembering and mentioning everybody’s name. We welcome you to return at any time Casa Velas will always be your home away from home....

Washington DC, District of Columbia
Reviewed 10 July 2013

We visited Puerto Vallarta and Casa Velas with friends who had a Time-Share in the Velas properties. We upgraded to Casa Velas, and there is no looking back to anything less. I first have to recognize the outstanding staff at this resort/hotel. The first two staff members we met would be the hardest to say "goodbye" to, and that was...

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1Thank Eric D
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, We absolutely love the title of your review, we cant thank you enough for choosing to spend your vacation in Casa Velas, and to know you had a memorable and outstanding vacation is really motivating. Thank you so much for taking the time to provide everybody your lovely experience we look forward on seeing you again Casa Velas...

philadelphia, pa
Reviewed 8 July 2013

We stayed in Casa Velas for our anniversary week last August 2012. Sorry for the late review. We are currently looking at spots for our anniversary this year, and we can't stop comparing everything with Casa Velas. We go away every year to a beach resort that is all inclusive, so it's not like we have nothing to compare this...

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6Thank mollymuehling
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, Casa Velas highly appreciates the time you have taken to write such a great and honest review. It truly was a pleasure to host you we are so thrilled to know you enjoyed the tranquil, relaxed, atmosphere and the exquisite dishes in our restaurants. This will always be your home away from home and we look forward on...

Charleston, South Carolina
Reviewed 8 July 2013

We had an incredible time at our stay at Casa Velas! Everyone treated us incredibly! The restaurant at Casa Velas is Emiliano and is by far the best food that we had our entire trip. We stopped eating outside of the hotel because the food was so amazing. With only 85 rooms and no children allowed, it was exactly the...

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2Thank vivalacabo
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, Thank you for taking the time to provide us your lovely experience. We are very happy to know we were part of your honeymoon a time to always remember, it truly was a pleasure to assist you, please know that Casa Velas "will always be your home " we look forward on hosting you again. Best regards, DENISSE...

Minneapolis, Minnesota
Reviewed 6 July 2013

We stayed here for 4 nights in January 2013 (sorry for the delay on the review). We loved everything about this resort. We are timeshare owners at their sister resort, Velas Vallarta and when we checked into Velas, they offered us to upgrade to Casa Velas, so we jumped on it. We have been to Casa Velas a couple times...

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1Thank LOVEROFPV
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, Warm greetings from Casa Velas, thank you for a lovely review it’s a true pleasure to know your experience was memorable exceeding your expectations. The staff is honored to know you had the vacation of your dreams “this will always be your home away from home“ we are looking forward to another great opportunity on serving you and...

San Francisco, California
Reviewed 5 July 2013

I chose to stay at Casa Velas after finding a deal for the All-Inclusive 4-night package. From the friendly service to the gorgeous pool and delicious dinners, this place far exceeded my expectations! Denisse Gonzalez was our main point of contact throughout our stay and she was beyond helpful. She made sure we had everything we needed, checked in with...

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Thank shelby l
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, On behalf of all the staff in Casa Velas, we thank you for taking the time to provide us your opinion. We are very happy to know you had a great time and felt pampered and well taken care. The picture you uploaded its lovely just paradise, Muchas Gracias!!! We truly look forward on having you again. Best...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 29,755 - ₹ 48,230 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
122 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no bad rooms”
Nmlois, 20 Apr 2017 | Read review
“top floor is better! for sure”
luccanyc, 18 Apr 2017 | Read review
“The upgrade in the rooms has been spectacular. Everything from the bathrooms (beautiful showers) to the beds and linens to the bottle of wine and fruit tray that welcome you upon arrival to your room. ”
JackL281, 3 Apr 2017 | Read review
“We had a small studio apt, but it still had a small. private pool on the balcony.”
, 31 Mar 2017 | Read review
“Lower or Second floor rooms with wading pools preferred, but all rooms are outstanding.”
ronaldtoland92, 31 Mar 2017 | Read review
5 of 5