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Casa Velas

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Casa Velas
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1,490 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
North Haven, Connecticut
Reviewed 10 June 2013

This was our first trip to Puerto Vallarta. We belong to RCI, and our trip guide mentioned to us to try Casa Velas. We have been to Mexico six other times to various areas and decided to try Puerto Vallarta. We were at Casa Velas for one week. The service was excellent!Whatever we needed was taken care of quickly. The...

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Helpful?
3Thank joyce f
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, Thank you for taking the time to share your feedback here on tripadvisor. Casa Velas is delighted to know your stay was memorable. We are sure your comment will be a great help and benefit to other travelers in search of their paradise away from home. Please know that the entire staff is looking forward on hosting you...

San Francisco, California
Reviewed 7 June 2013

We really enjoyed staying at Casa Velas! Just a 3-night stay, but a super relaxing time with a friendly, helpful staff and a beautiful property. The food was great, from breakfast to dinner. Ceviche and guacamole at the pool for lunch was perfect. The private beach club is offsite, but the resort provides a van service on-demand, so it's very...

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Helpful?
2Thank Greg S
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest, It’s a pleasure to know your experience was unforgettable and relaxing. I am thrilled to know you experienced an outstanding service during your stay. Thank you again for your preference. we hope to have you back soon, this will always be your home away from home. best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52 (322) 226 6680...

San Francisco, CA
Reviewed 4 June 2013

My wife and I are frequent travelers. For our vacations, this is where we splurge. We usually do one international trip per year and have been to Mexico 7 times (we're from the US). We've been to Puerto Vallarta 3 times. We booked Casa Velas for one night, planning to spend the rest of the trip at a resort about...

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Helpful?
3Thank Jason M
casavelasmanagement, Public Relations Manager at Casa Velas, responded to this review

Dear guest, Casa Velas appreciates the time you have taken to give us your wonderful review and lovely experience please allow me to express that guess satisfaction is very important to us, and we are honored to know we exceeded your expectations. Thank you again for your preference we hope to have you back soon. This will always be your...

Westlake Village, CA
Reviewed 3 June 2013

We stayed at the Casa Velas recently for a destination wedding and I can't say enough about this place. The service was excellent, the drinks delicious and the staff over-the-top courteous and accommodating. The Casa Velas is one of three resorts and we were able to travel between, via complimentary shuttle, due to our all-inclusive resort package. Kudos to Casa...

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Helpful?
3Thank Kirsten C
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you for taking the time to express your lovely experience here in Casa Velas. We are so happy to know you and your loved ones had a wonderful experience and we hope to assist you in the near future. This will always be your home away form home!! Best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52...

Solana Beach, California
Reviewed 30 May 2013

Just returned from a 5 night stay at Casa Velas based on a recommendation from a close friend. The grounds are lovely, they even have a resident Peacock "Pancho" that adds to the lush tropical feel. The staff is extremely attentive. Benny the bartender quickly remembers what your drink of preference is, and always makes sure you have what you...

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Helpful?
2Thank roescobar
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest It was a pleasure to host you we appreciate your lovely review. Casa Velas is very happy to know you enjoyed your stay, I hope to welcome you back this will always be your home away from home!! Best Regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52 (322) 226 6680 Ext.6650 T:DIR +52 (322) 226 6691

Seattle, Washington
Reviewed 18 May 2013

Oh My Goodness! What an incredible time we had at Casa Velas last week!!! We felt so totally pampered and spoiled. The grounds and pools are beautiful. The staff is great! Denisse, the Concierg, was so very helpful. See her if you need anything. The restrauant has great food. We ate there for all three meals. Make sure you get...

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3Thank footprintsrk
Rincon de Guayabitos, Mexico
Reviewed 8 May 2013

We just spent five days at Casa Velas for our 20th anniversary. We live just north of Puerto Vallarta and wanted something close to home for business reasons. Casa Velas was an amazing retreat in the middle of Vallarta. The property is extremely well maintained and beautiful. The staff goes above and beyond to make your stay comfortable. The food...

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Helpful?
5Thank tresdelsol
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Casa Velas appreciates the time you have taken to give us your opinion and observations, guest satisfaction is very important to us and we are very happy to know you had a wonderful time. I thank you for giving us the opportunity to be your home away from home. Best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52...

Salt Lake City, Utah
Reviewed 30 April 2013

We recently spent a week at Casa Velas for a wedding. We have been traveling to Mexico for over 25 years. We have a home in Cabo San Lucas. I believe that we know what to expect from a Mexican Resort. We were not disappointed in any way with Casa Velas. The service could not have been better. The staff...

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Helpful?
5Thank Kim W
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear guest. Warm greetings from Casa Velas , thank you for sharing your lovely experience. We feel honored to know we exceeded your expectations. Having the satisfaction that in the near future, you will be a returning guest, please know that all of our guest are pampered and well taken care of providing the essences of your home away from...

New Orl
Reviewed 27 April 2013

We chose this resort out of many resorts in the U.S. Mexico and Latin America primarily because of all the glowing reviews we read. Casa Velas is "post card" pretty and the service is among the best we have experienced anywhere. The onsite restaurant, Emiliano, was fantastic and the best food we had during our stay. While not located directly...

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Helpful?
2Thank James W
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Thank you for a lovely review,we highly appreciate the time you have taken to express your memorable experience, I apologize for the inconvenience upon check out;please know that we have taken action in the matter the best in service. we're very happy to know that you have chosen us from all the resorts in the area.Our goal is...

Irvington, New Jersey, United States
Reviewed 25 April 2013

This was our second time at Casa Velas , third visit to Mexico. It is always a excellent experience. I have never been pampered and treated like royalty {close to it} Before. We just returned yesterday and I want more..... Gourmet food everyday, Drinks all day, great weather, excellent staff, heavenly spas, and a great way to reconnect or have...

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Helpful?
3Thank Kevin B
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Warm Greetings from Casa Velas, We appreciate the time you have taken to express your lovely experience. It truly was a pleasure to assist you at all time. Casa Velas is very happy to know you enjoyed the tranquil. relaxed atmosphere, the exquisite dishes from emiliano and the beautiful sunsets at the beach club. Hopefully you will give...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 29,777 - ₹ 56,741 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
116 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a plunge pool are the best!”
 of 5 bubbles , 25 Mar 2017 | Read review
“Request a room with a jacuzzi!! The marble showers are large and beautiful but I miss my bathtub!”
 of 5 bubbles annefrug, 12 Mar 2017 | Read review
“All the rooms are great, several have private Jacuzzis....”
 of 5 bubbles 186jrj, 11 Mar 2017 | Read review
“The facilities of the hotel are so great and the astmosphere is so quite, that next time we will choose for a less expensive suite.”
 of 5 bubbles fw600, 8 Mar 2017 | Read review
“Room 505 is an excellent room looking on to the golf course. Casita with our own pool and patio. Very private and beautiful.”
  • Room 505 at Casa Velas.
  • Room 505. Beautiful and serene. Peaceful sleeping.....
 of 5 bubbles debicita2016, 1 Mar 2017 | Read review
5 of 5